Comment 2 for bug 1787289

Revision history for this message
srinivas (srinivas5) wrote :

Hi Colin,

You should not see filter failed issue, we have verified on the supported distros. So please follow below steps.

If you are installing HPLIP 3.18.7 using rpm package,

For the print functionality, we need to install the ‘setroubleshoot’ package before the hplip driver rpm installation.
Command: su -c “yum install setroubleshoot”

Also if RHEL7, run installation command with su -c "rpm -Uvh --force --nodeps xxxx.rpm"
or if RHEL 6, run installation command with su -c "rpm -Uvh --nodeps xxxx.rpm"

Please refer the below link
https://developers.hp.com/hp-linux-imaging-and-printing/install/manual/distros/redhatenterprise

For installing HPLIP 3.18.7 driver using .run file, download and install from below link using "sh hplip-3.18.7.run" command.
(https://developers.hp.com/hp-linux-imaging-and-printing/install/install/index)

Regards,
Srinivas Teja.