apport-collect repeatedly crashes

Bug #528680 reported by Martin-Éric Racine
24
This bug affects 3 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Binary package hint: apport

$ apport-collect 512673
Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 354, in <module>
    app.run_argv()
  File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 538, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 472, in run_update_report
    attachment_comment='apport information')
  File "/usr/lib/python2.6/dist-packages/apport/crashdb_impl/launchpad.py", line 334, in update
    bug.lp_save()
  File "/usr/lib/pymodules/python2.6/lazr/restfulclient/resource.py", line 638, in lp_save
    URI(self.self_link), representation, headers)
  File "/usr/lib/pymodules/python2.6/lazr/restfulclient/_browser.py", line 316, in patch
    'PATCH', extra_headers=extra_headers)
  File "/usr/lib/pymodules/python2.6/lazr/restfulclient/_browser.py", line 256, in _request
    raise HTTPError(response, content)
lazr.restfulclient.errors.HTTPError: HTTP Error 412: Precondition Failed
Response headers:
---
content-length: 0
content-type: text/plain
date: Fri, 26 Feb 2010 20:24:20 GMT
server: zope.server.http (HTTP)
status: 412
vary: Cookie,Authorization,Accept
via: 1.1 wildcard.edge.launchpad.net
x-content-type-warning: guessed from content
x-powered-by: Zope (www.zope.org), Python (www.python.org)
---
Response body:
---

---

ProblemType: Bug
ApportLog:

Architecture: i386
CrashReports:
 600:1000:1000:9222939:2010-02-25 23:22:09.000000000 +0200:2010-02-25 23:22:19.000000000 +0200:/var/crash/_usr_bin_pidgin.1000.crash
 600:1000:1000:34432:2010-02-26 22:24:20.000000000 +0200:2010-02-26 22:24:28.000000000 +0200:/var/crash/_usr_share_apport_apport-gtk.1000.crash
 600:1000:1000:6623952:2010-02-22 19:03:24.000000000 +0200:2010-02-22 19:03:33.000000000 +0200:/var/crash/_usr_lib_openoffice_program_soffice.bin.1000.crash
 600:1000:1000:5816620:2010-02-23 18:25:28.000000000 +0200:2010-02-23 18:25:39.000000000 +0200:/var/crash/_usr_bin_rhythmbox.1000.crash
Date: Fri Feb 26 22:25:25 2010
DistroRelease: Ubuntu 10.04
Package: apport 1.12.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=fi_FI.UTF-8
 PATH=(custom, user)
 LANG=fi_FI.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-14.20-generic
SourcePackage: apport
Uname: Linux 2.6.32-14-generic i686

Revision history for this message
Martin-Éric Racine (q-funk) wrote :
Revision history for this message
dino99 (9d9) wrote :

have had this into console but can report anyway.
 What i dont understand is that apport-collect refuse to report if firefox is already opened (already had launchpad opened and logged in), need to close it first, then must fill with email and password to be identified on launchpad: apport-collect is too blind at time.

Revision history for this message
dino99 (9d9) wrote :

when trying to connect to launchpad, got this:

(errno 1) not authorized 'home/oem/.launchpadlib'
You can reset the credentials by removing the file "/home/oem/.cache/apport/launchpad.credentials"

Revision history for this message
dino99 (9d9) wrote :

even with removed launchpad.credentials, i get the same error.

Revision history for this message
Martin Pitt (pitti) wrote : apport information

ApportLog:
 apport (pid 25422) Tue Mar 2 11:03:31 2010: called for pid 25383, signal 11
 apport (pid 25422) Tue Mar 2 11:03:31 2010: executable: /usr/bin/users-admin (command line "users-admin")
 apport (pid 25422) Tue Mar 2 11:03:35 2010: wrote report /var/crash/_usr_bin_users-admin.1000.crash
Architecture: amd64
CrashReports: 600:1000:1000:1221765:2010-03-02 11:03:34.252079000 +0100:2010-03-02 11:03:41.702083664 +0100:/var/crash/_usr_bin_users-admin.1000.crash
DistroRelease: Ubuntu 10.04
EcryptfsInUse: Yes
Package: apport 1.12.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-14.20-generic
Tags: ubuntu-une lucid
Uname: Linux 2.6.32-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

tags: added: apport-collected
Revision history for this message
Martin Pitt (pitti) wrote : Dependencies.txt

apport information

Revision history for this message
Martin Pitt (pitti) wrote :

Works fine here, seems to be a temporary glitch in Launchpad? The error message could be made more friendly, though.

Changed in apport (Ubuntu):
importance: Undecided → Low
status: New → Triaged
Revision history for this message
Martin Pitt (pitti) wrote :

This is ultimately bug 336866, seems we do not have enough workarounds yet.

Changed in apport (Ubuntu):
importance: Low → Medium
Revision history for this message
Martin Pitt (pitti) wrote :

Since bug 336866 is fixed server-side now, I close this bug.

Changed in apport (Ubuntu):
status: Triaged → Invalid
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