Update Notifier icon does nothing (no start of software update)

Bug #360808 reported by Andreas Scherbaum
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-notifier-kde (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

After updating to 9.04 Beta the "Update Notifier" icon in the KDE systray is really useless.
There are updates available and the icon appears, but clicking on the icon does not start
any update process. Right clicking the icon shows only the program name and "quit".

I would expect the software updater will get started if i click on the notifier icon.

affects: ubuntu → update-notifier (Ubuntu)
affects: update-notifier (Ubuntu) → update-notifier-kde (Ubuntu)
Revision history for this message
Andreas Scherbaum (ads-launchpad) wrote :

Now that 9.04 is released i doubt the average Ubuntu user knows how to type the commands which are required for an update into a root/sudo shell.

Revision history for this message
Christian González (droetker) wrote :

Confirmed here, I changed from Gnome to KDe in 9.04.

Changed in update-notifier-kde (Ubuntu):
status: New → Confirmed
Revision history for this message
Christian González (droetker) wrote :

I started the update-notifier-kde from the command line, it says "6.0" correctly when 6 updates are available, and when I click on it, it prints (on the command line):
kcmshell(4253) KServiceFactory::findServiceByDesktopPath: "findServiceByDesktopPath: kpk_update.desktop not found"

Is there a program missing?
Dependencies?

I would consider this as more than low prio, because updates "seem" broken to the average user, which is bad.

Revision history for this message
Christian González (droetker) wrote :

The file belongs to the package "kpackagekit".
Installing this solves the issue.

Solution:
Add kpackagekit as dependency of update-notifier-kde or (maybe better) of kubuntu-desktop?

Revision history for this message
Andreas Scherbaum (ads-launchpad) wrote :

By the way, can someone please change the meaningless icon (right now it's a grey icon showing a computer with a green circle) into a big red and attention-requesting icon?
It's too easy to slip outstanding updates.

Revision history for this message
Christian González (droetker) wrote :

@Andreas: This is something complete different - please file it as a separate bug/wish.

But is someone doing anything about this bug?
Its a really easy fix - and - eh - you can't easily update your system without using the command line.
Just add kpackagekit as dependency of update-notifier-kde - or at least disscuss why you don't do it.

Revision history for this message
Harald Sitter (apachelogger) wrote :

Fixed in Kubuntu 9.10 it seems :)

This fix can however not be deployed to 9.04 via an update. The usual update process does not install, nor remove packages as part of an update. Thus such an update-notifier-kde update would be on hold until the user actually does a dist-upgrade. Therefore this change does not qualify for a stable release update I am afraid.

Changed in update-notifier-kde (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Christian González (droetker) wrote :

I think Ubuntu should overthink it's update policy in cases like that:

1. Networkmanager "segfaults", rendering Internet connections unusable.
2. This can't be fixed, because there have to be installes some packages.

Life could be so easy.
Rules are there to HELP us, not to block us.

Revision history for this message
Christian González (droetker) wrote :

ooops. sorry - mixed up some bugs - please forget Nr. 1 of the above list ;-)

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.