Video's don't play on msnbc.com

Bug #322326 reported by Alan Bird
4
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When I lunch msnbc.com tv and try to watch video's they will not run. They say loading but nothing happens. No error nothing. I have firefox-3.0.5

ProblemType: Bug
Architecture: amd64
Date: Wed Jan 28 06:30:51 2009
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0.5+nobinonly-0ubuntu0.8.04.1
PackageArchitecture: amd64
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-23-generic x86_64

Tags: apport-bug
Revision history for this message
Alan Bird (alanlorille) wrote :
Revision history for this message
Ian Weisser (ian-weisser) wrote :

Unable to reproduce - plays fine using FF 3.0.3

Revision history for this message
Alan Bird (alanlorille) wrote : RE: [Bug 322326] Re: Video's don't play on msnbc.com

It only happens with msnbc.com. I play youtube or other video's just fine. Is there a log file that I could look at to see what is happening? Also this happens most of the time but just once in a while msnbc.com will play. So if you had an idea of a log file I could review that might help.
Thanks.

> Date: Wed, 28 Jan 2009 18:05:51 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 322326] Re: Video's don't play on msnbc.com
>
> Unable to reproduce - plays fine using FF 3.0.3
>
> ** Changed in: firefox (Ubuntu)
> Sourcepackagename: None => firefox
>
> --
> Video's don't play on msnbc.com
> https://bugs.launchpad.net/bugs/322326
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox” source package in Ubuntu: New
>
> Bug description:
> When I lunch msnbc.com tv and try to watch video's they will not run. They say loading but nothing happens. No error nothing. I have firefox-3.0.5
>
> ProblemType: Bug
> Architecture: amd64
> Date: Wed Jan 28 06:30:51 2009
> DistroRelease: Ubuntu 8.04
> NonfreeKernelModules: nvidia
> Package: firefox-3.0 3.0.5+nobinonly-0ubuntu0.8.04.1
> PackageArchitecture: amd64
> ProcEnviron:
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.24-23-generic x86_64

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Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this bug report, you are not using the most recent version of Firefox and Flash for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance.

affects: firefox (Ubuntu) → firefox-3.0 (Ubuntu)
Changed in firefox-3.0 (Ubuntu):
status: New → Incomplete
Revision history for this message
Micah Gersten (micahg) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Could you please let us know if the latest versions of Firefox 3.0 and Flash fix your issue?

Revision history for this message
Ian Weisser (ian-weisser) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
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