[RV610 hd 2400] black screen at logon screen on 1st boot after install

I've tried the live desktop CD since and am getting the same results as
above. I was wondering if this bug should come under the below package as
this package/driver states that it supports my hardware (2400 HD PRO) pci
card.

http://packages.ubuntu.com/intrepid/xserver-xorg-video-radeonhd

Regards

Nick

On Tue, Sep 23, 2008 at 8:27 PM, Colin Watson <email address hidden>wrote:

> ** Changed in: xserver-xorg-video-ati (Ubuntu)
> Sourcepackagename: debian-installer => xserver-xorg-video-ati
>
> --
> ati RV610, black screen at logon screen on 1st boot after install
> https://bugs.launchpad.net/bugs/273510
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Please attach your /var/log/Xorg.0.log and the output of 'lspci -vvnn'. Also, try disabling compiz (such as via chmod a-x /usr/bin/compiz) and see if that makes it start up properly.

I tried from my install and from the live CD. Note that I have had my
install running with the on board Intel graphics chip so that's why I added
the live CD results too. I disabled the on board Intel graphics from the
BIOS before rebooting to get the non-liveCD results.

I tried disabling compiz with the command you gave me below and restarting X
with a ctrl-alt-backspace with my harddisk install and the live CD but
neither managed to bring up the desktop graphics (still black).

On Wed, Oct 1, 2008 at 11:40 AM, Bryce Harrington <<email address hidden>
> wrote:

> Please attach your /var/log/Xorg.0.log and the output of 'lspci -vvnn'.
> Also, try disabling compiz (such as via chmod a-x /usr/bin/compiz) and
> see if that makes it start up properly.
>
> ** Changed in: xserver-xorg-video-ati (Ubuntu)
> Status: New => Incomplete
>
> --
> ati RV610, black screen at logon screen on 1st boot after install
> https://bugs.launchpad.net/bugs/273510
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Okay, thanks for testing those and attaching the files.

No problem, I installed again with yesterdays daily alternative i386 build
and still got the same result. I've added the files again from this go.

Also I haven't mention before that the radeonhd driver works for my ATI card
in 8.04.1.

On Thu, Oct 2, 2008 at 6:05 AM, Bryce Harrington
<email address hidden>wrote:

> Okay, thanks for testing those and attaching the files.
>
> ** Changed in: xserver-xorg-video-ati (Ubuntu)
> Importance: Undecided => High
> Status: Incomplete => Triaged
>
> --
> ati RV610, black screen at logon screen on 1st boot after install
> https://bugs.launchpad.net/bugs/273510
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Hi Nick,

I've forwarded your bug upstream to https://bugs.freedesktop.org/show_bug.cgi?id=17956. Would you please subscribe to that bug, in case they need additional info or need you to test something? Thanks ahead of time.

Hi Bryce, I've subscribed to the bug.

New information: I've installed the latest Intrepid build and the ati video
card now seems to be working?
No compiz 'visual effects' can be enabled at the moment.

On Wed, Oct 8, 2008 at 7:56 AM, Bryce Harrington
<email address hidden>wrote:

> Hi Nick,
>
> I've forwarded your bug upstream to
> https://bugs.freedesktop.org/show_bug.cgi?id=17956. Would you please
> subscribe to that bug, in case they need additional info or need you to
> test something? Thanks ahead of time.
>
> ** Bug watch added: freedesktop.org Bugzilla #17956
> https://bugs.freedesktop.org/show_bug.cgi?id=17956
>
> ** Also affects: xserver-xorg-driver-ati via
> https://bugs.freedesktop.org/show_bug.cgi?id=17956
> Importance: Unknown
> Status: Unknown
>
> --
> ati RV610, black screen at logon screen on 1st boot after install
> https://bugs.launchpad.net/bugs/273510
> You received this bug notification because you are a direct subscriber
> of the bug.
>

I'm getting this with the 8.10 RC live CD.

lspci:
01:00.0 VGA compatible controller: ATI Technologies Inc Radeon HD 2400 XT

Is there anything info I can provide to help get this fixed for Intrepid release?

I upgraded the desktop of my father with the same ATI card (rv610) from 8.04 (using fglrx) to 8.10.

Now, I only have a black screen but GDM is working : I can hear the "tudum" sound. Only problem : no signal goes to the monitor.

Is there any workaround right now so my father can use his computer ?

Hi Lionel, you could try booting from the latest live desktop CD and
checking if the screen driver works. If so possibly something has gone
wrong with the upgrade from 8.04. If this is the case a fresh install of
the distro could potentially fix it. I haven't been able to update to the
final release of 8.10 as I'm away from home for a while so can't tell you
how I went. Previously the screen was working with the release candidate,
but without much graphics acceleration.

On Sun, Nov 2, 2008 at 10:10 PM, Lionel Dricot <email address hidden> wrote:

> I upgraded the desktop of my father with the same ATI card (rv610) from
> 8.04 (using fglrx) to 8.10.
>
> Now, I only have a black screen but GDM is working : I can hear the
> "tudum" sound. Only problem : no signal goes to the monitor.
>
> Is there any workaround right now so my father can use his computer ?
>
> --
> ati RV610, black screen at logon screen on 1st boot after install
> https://bugs.launchpad.net/bugs/273510
> You received this bug notification because you are a direct subscriber
> of the bug.
>

I'm still experiencing this issue with the final Intrepid live CD.

The only solution found was to install the fglrx package.

See http://ubuntuforums.org/showthread.php?p=6101981

I just installed the latest 8.10 final release, and have the same problem

04:00.0 VGA compatible controller: ATI Technologies Inc RV610 [Radeon HD 2400 XT]

i can get it workign in low-graphics mode only, and even so i get a popup at the start witha list of errors.

-given depth( not supported by fglrx)
-preinit visual failed
-preinit failed
-screens found but non have a useable resolution.

OK i resolved this issue by
          #1 removing all the references to the fglrx driver,
          #2 doing apt-get update,
          #3 reinstalling the fglrx driver

everything worked fine, since that dual monitors with compiz rolling out nicely,

fglrxinfo:

display: :0.0 screen: 0
OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: ATI Radeon HD 2400 XT
OpenGL version string: 2.1.8087 Release

I've got this too - ATI RADEON 9000.
Black screen with the live cd normal mode, then chose graphics safe mode - which worked fine. After installing, just a black screen when the kde login screen should appear :(

I found a workaround for my situation, www.linuxtipsandtricks.com

--
Omar Samad

On Tue, Nov 18, 2008 at 3:43 AM, Magnus Melin <email address hidden> wrote:
> I've got this too - ATI RADEON 9000.
> Black screen with the live cd normal mode, then chose graphics safe mode - which worked fine. After installing, just a black screen when the kde login screen should appear :(
>
> --
> ati RV610, black screen at logon screen on 1st boot after install
> https://bugs.launchpad.net/bugs/273510
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in X.org XServer - ATI gfx chipset driver: Confirmed
> Status in "xserver-xorg-video-ati" source package in Ubuntu: Triaged
>
> Bug description:
> Binary package hint: debian-installer
>
> Steps to replicate bug:
> Install from alternative install CD.
> Installation finishes successfully.
> Boot into the new install and the Ubuntu 'loading' screen can be seen.
> Gnome login screen should now be seen but instead the login drums can be heard but the screen is black.
> I can log in with my details but still the screen is black.
>
> Video card details from 8.04.1 install:
>
> nix@ubuntuHardy:~$ lspci
> 00:00.0 Host bridge: Intel Corporation 82945G/GZ/P/PL Memory Controller Hub (rev 02)
> 00:01.0 PCI bridge: Intel Corporation 82945G/GZ/P/PL PCI Express Root Port (rev 02)
> 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
> 00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
> 00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 01)
> 00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 01)
> 00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 01)
> 00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 01)
> 00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 01)
> 00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
> 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
> 00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
> 00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
> 00:1f.2 IDE interface: Intel Corporation 82801GB/GR/GH (ICH7 Family) SATA IDE Controller (rev 01)
> 00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
> 01:00.0 Ethernet controller: Atheros Communications Inc. AR5212/AR5213 Multiprotocol MAC/baseband processor (rev 01)
> 02:00.0 Ethernet controller: Attansic Technology Corp. L2 100 Mbit Ethernet Adapter (rev a0)
> 04:00.0 VGA compatible controller: ATI Technologies Inc RV610 video device [Radeon HD 2400 PRO]
> 04:00.1 Audio device: ATI Technologies Inc RV610 audio device [Radeon HD 2400 PRO]
>
>
> Possibly this has something to do with the development with the radeonhd driver?
>
> I'm not sure which release as I could not see the desktop but I tried with the last two daily i386 alternative install Intrepid Ibex CD builds.
>

It could be, that the connector table of your card is broken. Could everyone, who gets a black screen please try to set the HDP option as described in section "10.5. My monitor isn't detected" in [1] ?
Unfortunately there are two drivers for your graphics chip, one is called radeonhd, the other one is called radeon. Please test for both drivers and report back here.
Thanks!

[1] http://www.x.org/wiki/radeonhd

I'm getting this issue with Xubuntu Jaunty Alpha 2 alternate cd. Install is fine, iBook reboots, goes through yaboot, then a corrupted screen (half white, half black), no gdm, no sound, no keyboard response.

I had the same issue with a dell desktop machine containing an ATI rv610 graphics card. If found that I could get the xserver working by going to the console and editing the xorg.conf file to explicitly set the driver to "radeonhd" instead of the default "radeon". I do not know why the radeon driver is setting the screen into standby, the xorg logfile looks normal in both cases.

so short version, radeonhd works, radeon doesn't.

radeontool in Jaunty* can be used to assist in debugging this issue. After installing it, you run it like this:
    radeontool regmatch '*' > regdump_good.txt
    radeontool regmatch '*' > regdump_broke.txt

Run it two times. Once when you have a working screen (for any driver), and once in the broken case (either from the tty console or logged into the sick box remotely). Attach both of those to this bug report, and we can then forward this issue upstream. Thanks ahead of time!

For more info see https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen

[* Note: radeontool is available in earlier versions of Ubuntu but is too old; if you need to run it on an older version of Ubuntu, you can obtain and build it from the upstream git tree at http://cgit.freedesktop.org/~airlied/radeontool/]

From a dupe of this bug:

http://launchpadlibrarian.net/21879965/avivotool_bad.txt
http://launchpadlibrarian.net/21880006/avivotool_good.txt

(Thanks Erik!)

I'm having this problem with a fresh install of Kubuntu Jaunty, using either the radeon or the fglrx driver.
Hardware:

- Asus M2A-VM motherboard
- Sapphire Radeon HD 4670 graphics card installed
- DELL E248 WFP LCD display (24'', 1920 x 1200 native)

Hardy works fine on the machine, when I install Jaunty into a separate partition I'm running into problems.

The symptoms are the same as describe above:

- When trying to start from the standard CD, the screen turns to black after the boot screen disappears. The display goes into powersafe eventually
- Installing from the alternate CD works fine. When trying to boot the installed system, the screen turns black again when the KDM screen ought to appear. I can switch to the console via ctrl-alt-F1 when using the radeon driver, but not when using fglrx. Looking through Xorg.0.log I can't find anything that points to a problem.

I've run radeontool both on the Jaunty install and on the working Hardy install (using the radeontool version from the Jaunty install in both cases). I'll upload the resulting reports, Xorg.0.log and the result of lspci as run on the Hardy install.

If I can provide any additional information, please tell me what you need. This problem is a blocker for me, and I appreciate any help I can get.

Got feedback in the error report upstream, that for newer chips a new tool called "avivotool" is to be used. It is located in the package radeontools.

I worked around the problem by switching to the fglrx driver as mentioned in the comment above ( https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/273510/comments/12 ), so my main pain is gone.

If I can be of any help with tracking the bug in the radeon driver down on my particular hardware please drop me a line.

Hardware: Sony Vaio VGN-A270P (ATI Radeon Mobility 9700)

Encountered a black screen where the log-in screen should have been on the first reboot after upgrading from 8.10 to 9.04. The solution (found in a forum: http://ubuntuforums.org/showthread.php?t=1152992) was to boot the recovery OS and then selecting the root console then entering...

sudo apt-get remove --purge fglrx*

After that, it booted properly.

[This is an automatic notification.]

Hi Nick,

This bug was reported against an earlier version of Ubuntu, can you
test if it still occurs on Lucid?

Please note we also provide technical support for older versions of
Ubuntu, but not in the bug tracker. Instead, to raise the issue through
normal support channels, please see:

    http://www.ubuntu.com/support

If you are the original reporter and can still reproduce the issue on
Lucid, please run the following command to refresh the report:

  apport-collect 273510

If you are not the original reporter, please file a new bug report, so
we can work with you as the original reporter instead (you can reference
bug 273510 in your report if you think it may be related):

  ubuntu-bug xorg

If by chance you can no longer reproduce the issue on Lucid or if you
feel it is no longer relevant, please mark the bug report 'Fix Released'
or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/273510

Closing, no reply in ages.

Sorry I don't have this hardware anymore, so can't help for this testing.
Keep up the good work!
 On 06/05/2010 6:17 AM, "Bryce Harrington" <email address hidden>
wrote: