Ubuntu
gnome-app-install package

"Canonical-maintained" tooltip is misleading about Canonical support

Bug #263689 reported by Matthew Paul Thomas
8
Affects Status Importance Assigned to Milestone
gnome-app-install (Ubuntu)
Fix Released
Medium
Michael Vogt

Bug Description

Binary package hint: gnome-app-install

1. bzr branch lp:~ubuntu-core-dev/gnome-app-install/main
2. cd main
3. ./gnome-app-install
4. In the "Show" menu, hover over "Canonical-maintained applications".

What you see: "Show only applications that come with full technical and security support by Canonical Ltd."

This is misleading, because it suggests that {applications Canonical maintains} == {applications Canonical provides technical support for}, and because it invents something called "security support".

What you should see: As specified in <https://wiki.ubuntu.com/PackageMaintainednessPresentation>, "Like the rest of the items in the menu, it should not have a tooltip."

Revision history for this message
LaserJock (laserjock) wrote :

This wording is also personally offensive to me. You guys know full well that Canonical doesn't maintain everything in Main, so why say something like that? What are you trying to say to users here? "Canonical-supported" is bearable, even if stretching a bit. If you read the definition of "main" on http://www.ubuntu.com/community/ubuntustory/components you will see "Canonical" nowhere, so why is it being used?

Revision history for this message
Jonathan Carter (jonathan) wrote :

I don't really think that "Show only applications that come with full technical and security support by Canonical Ltd." implies that only Canonical maintains the software. I think it's reasonable to accept that maintenance and support are two different concepts all together. Perhaps "Canonical-maintained applications" should just be "Canonical-supported applications"?

Revision history for this message
Michael Vogt (mvo) wrote :

Thanks for your bugreport.

This is fixed in my bzr tree and will be part of the next upload.

Changed in gnome-app-install:
assignee: nobody → mvo
importance: Undecided → Medium
status: New → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package gnome-app-install - 0.5.10-0ubuntu1

---------------
gnome-app-install (0.5.10-0ubuntu1) intrepid; urgency=low

  * AppInstall/widgets/AppDescView.py:
    - fix regression in the mainatainance status view
    - fix the gray to make it easier to read (LP: #263982)
  * AppInstall/Util.py:
    - do not crash on broken Release files (LP: #269970)
    - do not crash if ver.FileList is None (LP: #267300)
  * AppInstall/distros/Ubuntu.py:
    - fix the support display so that it corresponds with the spec
      (LP: #263693)
    - remove the tooltips (as requested in the
      PackageMaintainednessPresentation spec) (LP: #263689)
  * fix the way the supported time is calcualted, ensure to
    only look for imutable source

 -- Michael Vogt <email address hidden> Wed, 17 Sep 2008 15:44:19 +0200

Changed in gnome-app-install:
status: Fix Committed → Fix Released
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