Ubuntu
apport package

apport-gtk crashed with urllib.error.HTTPError in http_error_default(): HTTP Error 502: Bad Gateway

Bug #2008638 reported by Cliff Carson
62
This bug affects 10 people
Affects Status Importance Assigned to Milestone
Apport
Fix Released
High
Benjamin Drung
Apport 2.26.1
apport (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Had a Nautlius crash prior to this error.

ProblemType: Crash
DistroRelease: Ubuntu 23.04
Package: apport-gtk 2.26.0-0ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-21.21-generic 5.19.7
Uname: Linux 5.19.0-21-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CrashReports:
 640:1201:124:38512857:2023-02-24 12:17:00.435185909 -0500:2023-02-24 12:17:01.435185909 -0500:/var/crash/_usr_bin_gnome-shell.1201.crash
 640:1000:1000:90509:2023-02-26 10:18:25.277171373 -0500:2023-02-26 10:18:26.277171373 -0500:/var/crash/_usr_share_apport_apport-gtk.1000.crash
 600:116:124:37:2023-02-26 10:18:21.948992294 -0500:2023-02-18 17:59:57.688578533 -0500:/var/crash/_usr_bin_nautilus.1000.uploaded
 640:1000:124:14955989:2023-02-26 10:16:50.213119506 -0500:2023-02-26 10:17:03.637664041 -0500:/var/crash/_usr_bin_nautilus.1000.crash
 664:1000:1000:0:2023-02-26 10:17:03.617663168 -0500:2023-02-26 10:17:03.617663168 -0500:/var/crash/_usr_bin_nautilus.1000.upload
CurrentDesktop: ubuntu:GNOME
Date: Sun Feb 26 10:18:26 2023
ExecutablePath: /usr/share/apport/apport-gtk
InstallationDate: Installed on 2023-02-13 (12 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Alpha amd64 (20221209)
InterpreterPath: /usr/bin/python3.11
JournalErrors:
 Feb 26 10:18:26 hostname systemd[2030]: update-notifier-crash.service: Failed with result 'exit-code'.
 Feb 26 10:18:26 hostname systemd[2030]: Failed to start Notification regarding a crash report.
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gtk
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
Python3Details: /usr/bin/python3.11, Python 3.11.1, python3-minimal, 3.11.1-3
PythonArgs: ['/usr/share/apport/apport-gtk']
PythonDetails: N/A
SourcePackage: apport
Title: apport-gtk crashed with urllib.error.HTTPError in http_error_default(): HTTP Error 502: Bad Gateway
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users

Revision history for this message
Cliff Carson (ccarson1) wrote :
Apport retracing service (apport)
tags: removed: need-duplicate-check
Changed in apport (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Benjamin Drung (bdrung)
information type: Private → Public
Revision history for this message
Benjamin Drung (bdrung) wrote :

Proposed fix: https://github.com/canonical/apport/pull/141

Changed in apport:
milestone: none → 2.27.0
status: New → In Progress
importance: Undecided → Medium
assignee: nobody → Benjamin Drung (bdrung)
Revision history for this message
Benjamin Drung (bdrung) wrote :

https://github.com/canonical/apport/pull/141 got merged.

Changed in apport:
status: In Progress → Fix Committed
Benjamin Drung (bdrung)
Changed in apport (Ubuntu):
importance: Medium → High
Changed in apport:
importance: Medium → High
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
https://iso.qa.ubuntu.com/qatracker/reports/bugs/2008638

tags: added: iso-testing
Revision history for this message
josinaldo maia (jomaia) wrote :

Erro interno ao iniciar o sistema ao carregar arquivos de inicialização de softwares visualstudio code

Revision history for this message
geole0 (geole0) wrote :

Hello
I work with UBUNTU 22.04.2 LTS and when i want to report a bug with ubuntu-bug
the connection is not possible.

NETWORK PROBLEM
Cannot connect to crash database, please check your Internet connection.
HTTP error 502: Bad Gateway

But i can connect me to bugs.launchpad.net and post to this message.....

Benjamin Drung (bdrung)
Changed in apport:
status: Fix Committed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 2.26.1-0ubuntu2

---------------
apport (2.26.1-0ubuntu2) lunar; urgency=medium

  * fix(tests): Clear environment for test_run_as_real_user_no_sudo

apport (2.26.1-0ubuntu1) lunar; urgency=medium

  [ Benjamin Drung ]
  * New upstream bug-fix release.
    - SECURITY UPDATE: viewing an apport-cli crash with default pager could
      escalate privilege (LP: #2016023). Do not run sensible-pager as root
      if using sudo/pkexec.
    - Catch HTTPError in UserInterface.file_report (LP: #2008638)
    - Print proper error message if /proc/<pid> is gone (LP: #2008638)
    - Do not drop environment variables when calling GDB (LP: #2012374)
    - Fix parsing options with spaces in sources.list (LP: #1822712)
  * Disable Launchpad crash reports for 23.04 release

  [ Sebastien Bacher ]
  * Let subiquity collect the desktop installer details if available

 -- Benjamin Drung <email address hidden> Fri, 14 Apr 2023 00:17:27 +0200

Changed in apport (Ubuntu):
status: Confirmed → Fix Released
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