[Inspiron 7590, Realtek ALC3254, Speaker, Internal] fails after a while
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Critical
|
Unassigned | ||
Jammy |
Fix Released
|
Medium
|
Kai-Heng Feng |
Bug Description
== SRU Justification ==
[Impact]
Audio playback becomes silent on some Intel SoF systems.
[Fix]
Revert offending commit.
[Test]
The speaker can always play sound after the commit gets reverted.
[Where problems could occur]
Audio on linux 5.15 has been working fine without the patch for a long
time, so this only restore it to where it was.
== Original Bug Report ==
[Summary]
During the kernel SRU testing on focal-hwe, I found the audio output of some machines are broken.
I've tested some of machine on Jammy using same kernel(
The volume bars in settings react to what sound is played correctly and device is detected as well.
[Reproduce steps]
1. install focal
2. enable -proposed
3. run apt dist-upgrade.
4. reboot.
5. press fn keys to volume up then volume down or play a short youtube video.
6. after a while can't hear any sound from the speaker.
[Failure rate]
10/10
[Additional info]
If I run "sudo alsa force-reload" can make audio work again, but after a while it breaks again.
These are machines that impacted by this bug:
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ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.15.0-66-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
Date: Sun Feb 19 21:24:59 2023
InstallationDate: Installed on 2020-08-03 (930 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Cannon Lake PCH cAVS - sof-hda-dsp
Symptom_Jack: Speaker, Internal
Symptom_
Symptom_Type: Sound works for a while, then breaks
Title: [Inspiron 7590, Realtek ALC3254, Speaker, Internal] fails after a while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/06/2019
dmi.bios.release: 1.5
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7590
dmi.product.sku: 0922
dmi.sys.vendor: Dell Inc.
CVE References
Changed in alsa-driver (Ubuntu): | |
assignee: | nobody → Kai-Heng Feng (kaihengfeng) |
affects: | alsa-driver (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
status: | Incomplete → Fix Released |
Changed in linux (Ubuntu Jammy): | |
status: | Incomplete → In Progress |
assignee: | nobody → Kai-Heng Feng (kaihengfeng) |
Changed in linux (Ubuntu): | |
assignee: | Kai-Heng Feng (kaihengfeng) → nobody |
description: | updated |
Changed in linux (Ubuntu Jammy): | |
status: | In Progress → Confirmed |
importance: | Undecided → Medium |
tags: | added: sru-20230130 |
Changed in linux (Ubuntu Jammy): | |
status: | Confirmed → Fix Committed |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2007798
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.