e1000e report hardware hang

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1973104

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

This bug is awaiting verification that the linux-oem-5.17/5.17.0-1006.6 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy' to 'verification-done-jammy'. If the problem still exists, change the tag 'verification-needed-jammy' to 'verification-failed-jammy'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

oem-5.17 verification missing

This bug was fixed in the package linux-oem-5.17 - 5.17.0-1011.12

---------------
linux-oem-5.17 (5.17.0-1011.12) jammy; urgency=medium

  * CVE-2022-1972
    - netfilter: nf_tables: sanitize nft_set_desc_concat_parse()

  * CVE-2022-1966
    - netfilter: nf_tables: disallow non-stateful expression in sets earlier

 -- Thadeu Lima de Souza Cascardo <email address hidden> Fri, 03 Jun 2022 14:17:23 -0300

This bug was fixed in the package linux - 5.15.0-47.51

---------------
linux (5.15.0-47.51) jammy; urgency=medium

  * jammy/linux: 5.15.0-47.51 -proposed tracker (LP: #1983903)

  * Jammy update: v5.15.46 upstream stable release (LP: #1981864)
    - UBUNTU: [Packaging] Move python3-dev to build-depends

  * touchpad and touchscreen doesn't work at all on ACER Spin 5 (SP513-54N)
    (LP: #1884232)
    - x86/PCI: Eliminate remove_e820_regions() common subexpressions
    - x86: Log resource clipping for E820 regions
    - x86/PCI: Clip only host bridge windows for E820 regions
    - x86/PCI: Add kernel cmdline options to use/ignore E820 reserved regions
    - x86/PCI: Disable E820 reserved region clipping via quirks
    - x86/PCI: Revert "x86/PCI: Clip only host bridge windows for E820 regions"

  * [SRU][H/OEM-5.13/OEM-5.14/U][J/OEM-5.17/U] Fix invalid MAC address after
    hotplug tbt dock (LP: #1942999)
    - SAUCE: igc: wait for the MAC copy when enabled MAC passthrough

  * Mass Storage Gadget driver truncates device >2TB (LP: #1981390)
    - usb: gadget: storage: add support for media larger than 2T

  * AMD Rembrandt: DP tunneling fails with Thunderbolt monitors (LP: #1983143)
    - SAUCE: drm/amd: Fix DP Tunneling with Thunderbolt monitors
    - drm/amd/display: Fix for dmub outbox notification enable
    - Revert "drm/amd/display: Fix DPIA outbox timeout after S3/S4/reset"
    - drm/amd/display: Reset link encoder assignments for GPU reset
    - drm/amd/display: Fix DPIA outbox timeout after S3/S4/reset
    - drm/amd/display: Fix new dmub notification enabling in DM
    - SAUCE: thunderbolt: Add DP out resource when DP tunnel is discovered.

  * Fix sub-optimal I210 network speed (LP: #1976438)
    - igb: Make DMA faster when CPU is active on the PCIe link

  * e1000e report hardware hang (LP: #1973104)
    - e1000e: Enable GPT clock before sending message to CSME
    - Revert "e1000e: Fix possible HW unit hang after an s0ix exit"

  * ioam6.sh in net from ubuntu_kernel_selftests fails with 5.15 kernels in
    Focal (LP: #1982930)
    - selftests: net: fix IOAM test skip return code

  * Additional fix for TGL + AUO panel flickering (LP: #1983297)
    - Revert "UBUNTU: SAUCE: drm/i915/display/psr: Fix flicker on TGL + AUO panel"
    - drm/i915/display: Fix sel fetch plane offset calculation
    - drm/i915: Nuke ORIGIN_GTT
    - drm/i915/display: Drop PSR support from HSW and BDW
    - drm/i915/display/psr: Handle plane and pipe restrictions at every page flip
    - drm/i915/display/psr: Do full fetch when handling multi-planar formats
    - drm/i915/display: Drop unnecessary frontbuffer flushes
    - drm/i915/display: Handle frontbuffer rendering when PSR2 selective fetch is
      enabled
    - drm/i915/display: Fix glitches when moving cursor with PSR2 selective fetch
      enabled
    - SAUCE: drm/i915/display/psr: Reinstate fix for TGL + AUO panel flicker

  * AMD Yellow Carp DMCUB fw update for s0i3 B0 fixes (LP: #1957026)
    - drm/amd/display: Optimize bandwidth on following fast update
    - drm/amd/display: Fix surface optimization regression on Carrizo
    - drm/amd/display: Reset DMCUB before HW init

  * GPIO character devi...

This bug is awaiting verification that the linux-lowlatency-hwe-5.15/5.15.0-48.54~20.04.1 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-focal' to 'verification-done-focal'. If the problem still exists, change the tag 'verification-needed-focal' to 'verification-failed-focal'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

This bug is awaiting verification that the linux-hwe-5.15/5.15.0-48.54~20.04.1 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-focal' to 'verification-done-focal'. If the problem still exists, change the tag 'verification-needed-focal' to 'verification-failed-focal'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

This bug is awaiting verification that the linux-gkeop-5.15/5.15.0-1003.5~20.04.2 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-focal' to 'verification-done-focal'. If the problem still exists, change the tag 'verification-needed-focal' to 'verification-failed-focal'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

Hello,

In my dmesg there are several same messages. This is a Dell Inc. Latitude 5520/063MV5, BIOS 1.28.1 05/10/2023 laptop.

# uname -a
Linux dell-laptop 5.19.0-50-generic #50-Ubuntu SMP PREEMPT_DYNAMIC Mon Jul 10 18:24:29 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

# cat /etc/os-release
PRETTY_NAME="Ubuntu 22.04.2 LTS"
NAME="Ubuntu"
VERSION_ID="22.04"
VERSION="22.04.2 LTS (Jammy Jellyfish)"
VERSION_CODENAME=jammy
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=jammy

e1000e 0000:00:1f.6 enp0s31f6: Detected Hardware Unit Hang:
                            TDH <2b>
                            TDT <60>
                            next_to_use <60>
                            next_to_clean <2b>
                          buffer_info[next_to_clean]:
                            time_stamp <10011cac3>
                            next_to_watch <2c>
                            jiffies <10011d148>
                            next_to_watch.status <0>
                          MAC Status <40080083>
                          PHY Status <796d>
                          PHY 1000BASE-T Status <3800>
                          PHY Extended Status <3000>
                          PCI Status <10>
[h júl 31 16:03:18 2023] e1000e 0000:00:1f.6 enp0s31f6: Reset adapter unexpectedly
[h júl 31 16:03:21 2023] e1000e 0000:00:1f.6 enp0s31f6: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None

lspci
0000:00:00.0 Host bridge: Intel Corporation 11th Gen Core Processor Host Bridge/DRAM Registers (rev 01)
0000:00:02.0 VGA compatible controller: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] (rev 01)
0000:00:04.0 Signal processing controller: Intel Corporation TigerLake-LP Dynamic Tuning Processor Participant (rev 01)
0000:00:06.0 System peripheral: Intel Corporation Device 09ab
0000:00:07.0 PCI bridge: Intel Corporation Tiger Lake-LP Thunderbolt 4 PCI Express Root Port #0 (rev 01)
0000:00:07.1 PCI bridge: Intel Corporation Tiger Lake-LP Thunderbolt 4 PCI Express Root Port #1 (rev 01)
0000:00:08.0 System peripheral: Intel Corporation GNA Scoring Accelerator module (rev 01)
0000:00:0d.0 USB controller: Intel Corporation Tiger Lake-LP Thunderbolt 4 USB Controller (rev 01)
0000:00:0d.2 USB controller: Intel Corporation Tiger Lake-LP Thunderbolt 4 NHI #0 (rev 01)
0000:00:0e.0 RAID bus controller: Intel Corporation Volume Management Device NVMe RAID Controller
0000:00:12.0 Serial controller: Intel Corporation Tiger Lake-LP Integrated Sensor Hub (rev 20)
0000:00:14.0 USB controller: Intel Corporation Tiger Lake-LP USB 3.2 Gen 2x1 xHCI Host Controller (rev 20)
0000:00:14.2 RAM memory: Intel Corporation Tiger Lake-LP Shared SRAM (rev 20)
0000:00:14.3 Network controller: Intel Corporation Wi-Fi 6 AX201 (rev 20)
0000:00:15.0 Serial bus controller: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #0 (rev 20)
0000:00:15.1 Serial bus controller: Intel ...

This bug is awaiting verification that the linux-mtk/5.15.0-1030.34 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-mtk' to 'verification-done-jammy-linux-mtk'. If the problem still exists, change the tag 'verification-needed-jammy-linux-mtk' to 'verification-failed-jammy-linux-mtk'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!