05ac:120a Can't mount iPod after updating

Bug #1028529 reported by John Carroll
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

I can't mount my 4 GB iPod after updating:
[316647.936983] usb 2-6.6: new high speed USB device using ehci_hcd and address 8
[316648.049990] usb-storage 2-6.6:1.0: Quirks match for vid 05ac pid 120a: 10
[316648.051474] scsi8 : usb-storage 2-6.6:1.0
[316649.046280] scsi 8:0:0:0: Direct-Access Apple iPod 1.62 PQ: 0 ANSI: 0
[316649.047870] sd 8:0:0:0: Attached scsi generic sg4 type 0
[316649.405313] sd 8:0:0:0: [sdd] Adjusting the sector count from its reported value: 7999488
[316649.405321] sd 8:0:0:0: [sdd] 7999487 512-byte logical blocks: (4.09 GB/3.81 GiB)
[316649.406657] sd 8:0:0:0: [sdd] Write Protect is off
[316649.406662] sd 8:0:0:0: [sdd] Mode Sense: 68 00 00 08
[316649.406665] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[316649.408375] sd 8:0:0:0: [sdd] Adjusting the sector count from its reported value: 7999488
[316649.409667] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[316649.414238] sdd: [mac] sdd1 sdd2 sdd3
[316649.416313] sd 8:0:0:0: [sdd] Adjusting the sector count from its reported value: 7999488
[316649.417571] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[316649.417575] sd 8:0:0:0: [sdd] Attached SCSI removable disk
[316649.758145] hfs: invalid secondary volume header
[316649.758151] hfs: unable to find HFS+ superblock
[316649.874924] hfs: invalid secondary volume header
[316649.874928] hfs: unable to find HFS+ superblock

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-15-generic 2.6.38-15.64
ProcVersionSignature: Ubuntu 2.6.38-15.64-generic 2.6.38.8
Uname: Linux 2.6.38-15-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: john 8679 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7ffc000 irq 67'
   Mixer name : 'Analog Devices ID 194a'
   Components : 'HDA:11d4194a,10280293,00100400'
   Controls : 2
   Simple ctrls : 2
Card2.Amixer.info:
 Card hw:2 'NVidia'/'HDA NVidia at 0xf7cfc000 irq 37'
   Mixer name : 'Nvidia GPU 11 HDMI/DP'
   Components : 'HDA:10de0011,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
Date: Tue Jul 24 11:26:36 2012
HibernationDevice: RESUME=UUID=229f61e2-0137-4f7e-8436-301480217660
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426)
MachineType: Dell Inc. Precision WorkStation T3500
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-15-generic root=/dev/mapper/vg0-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-15-generic N/A
 linux-backports-modules-2.6.38-15-generic N/A
 linux-firmware 1.52.4
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to natty on 2011-09-23 (304 days ago)
dmi.bios.date: 04/12/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 09KPNV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd04/12/2010:svnDellInc.:pnPrecisionWorkStationT3500:pvr:rvnDellInc.:rn09KPNV:rvrA00:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision WorkStation T3500
dmi.sys.vendor: Dell Inc.

Revision history for this message
John Carroll (john-carroll-64) wrote :
affects: ubuntu → linux (Ubuntu)
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

John Carroll, thank you for reporting this and helping make Ubuntu better. Regarding how you said you upgraded, did you upgrade from a prior release or just apt-get update? As well, if you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

summary: - Can't mount iPod after updating
+ 05ac:120a Can't mount iPod after updating
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
John Carroll (john-carroll-64) wrote : RE: [Bug 1028529] Re: 05ac:120a Can't mount iPod after updating
Download full text (6.3 KiB)

It wasn't an upgrade, just an update of various packages.
And, BTW, my iPod seems to be working now, so some recent update seems to have fixed the problem.

Thanks,
john

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Christopher M. Penalver
Sent: Thursday, July 26, 2012 4:11 PM
To: <email address hidden>
Subject: [Bug 1028529] Re: 05ac:120a Can't mount iPod after updating

John Carroll, thank you for reporting this and helping make Ubuntu better. Regarding how you said you upgraded, did you upgrade from a prior release or just apt-get update? As well, if you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream- testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

** Summary changed:

- Can't mount iPod after updating
+ 05ac:120a Can't mount iPod after updating

** Tags added: needs-upstream-testing

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1028529

Title:
  05ac:120a Can't mount iPod after updating

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I can't mount my 4 GB iPod after updating:
  [316647.936983] usb 2-6.6: new high speed USB device using ehci_hcd and address 8
  [316648.049990] usb-storage 2-6.6:1.0: Quirks match for vid 05ac pid 120a: 10
  [316648.051474] scsi8 : usb-storage 2-6.6:1.0
  [316649.046280] scsi 8:0:0:0: Direct-Access Apple iPod 1.62 PQ: 0 ANSI: 0
  [316649.047870] sd 8:0:0:0: Attached scsi generic sg4 type 0
  [316649.405313] sd 8:0:0:0: [sdd] Adjusting the sector count from its reported value: 7999488
  [316649.405321] sd 8:0:0:0: [sdd] 7999487 512-byte logical bl...

Read more...

Revision history for this message
penalvch (penalvch) wrote :

John Carroll, this bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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