Comment 37 for bug 125103

The biggest remaining problem is getting the user to understand what she is doing.
Once you have installed a package, you'd normally expect the software to work.
This is of course easy for us to figure out, but it might look awful to a grandmother.

1) gm goes to web site with knitting software (that is hosted in a ppa, but gm doesn't know that)
2) gm clicks on download and then on some Ubuntu logo
3) gm chooses downloads a package that says knitting-assistant-magical-ppa-enabler.deb
4) Ubuntu suggests gm to open the package with a gui
5) gm clicks ok
6) something happens
7) Ubuntu reports that the package has been installed
8) gm cannot find knitting assistant under "Applications" menu

9) gm revisits the download site
10) the site guides gm to select "Add/Remove..." under "Application"
11) gm does that
12) gm searches for knitting
13) nothing comes up
14) gm visits the download page again
15) the page suggests gm to choose "all available applications" from the gui
16) gm does that
17) knitting software appears
18) gm checks the check box
19) and selects "apply changes"
20) Ubuntu confirms a couple of times that gm really wants to install that stuff
21) the stuff gets installed
22) gm closes "add/remove"
23) gm selects knitting software from "applications"
24) gm is now happy

25) gm is visiting friends house
26) gm tells her friend about this ultra cool knitting software
27) gm tells the software is available from "add/remove"
28) it isn't
29) gm recalls, "You had to select some option first"
30) "oh yes" the "all available software" option
31) still doesn't work
32) "well it was available also from the knitting software website. It didn't work for me, but still"
33) friend goes through phases 1-8
...
41) they give up?