Comment 22 for bug 38694

Sometimes developers don't know what is best for their user base.

But in this instance, I think the decision is fine.

Xchat-gnome has issues in itself (removing features such as the clear chat buffer option, meaning I can't hit CTRL+L as I could before, and can in Gaim). I still use it currently despite that, but I can install it afterwords if I want. Or I can install Xchat if I want to. Or anything else for that matter.

It's really not hard to install an IRC client if you need one more robust than Gaim. I won't be using Gaim for IRC, and I won't be using the Live Support option from the help menu. So, the decision doesn't affect me in any way, aside from now, removing the Xchat-gnome app doesn't remove ubuntu-desktop with it. So that's a good thing.

For new users - the ones who will be most likely to use that menu option - using Gaim is a good option, and I think that those who know no better - don't even know what IRC is - will appreciate the apparent integration of such a help system into their MSN/Yahoo/AIM client.