Comment 29 for bug 794642

Revision history for this message
Ming Lei (tom-leiming) wrote : Re: [Bug 794642] Re: [Dell optiplex 390][SFF] Dvd drive not recognized by system

I have reported the bug on upstream as 40592, see the link:

   https://bugzilla.kernel.org/show_bug.cgi?id=40592

On Sat, Aug 6, 2011 at 1:19 AM, nshapter <email address hidden> wrote:
> Working with Altiris to image new Dell Optiplex 390's (using linux PE
> based on linux-2.6.26.7) here:
>
> I have spent quite a bit of time troubleshooting this, and it appears
> that sata controller is not supported by any current linux drivers.
>
> It's an intel ... from the XP chipset driver files:
>
> Intel(R) 6 Series/C200 Series Chipset Family
> 2nd generation Intel(R) Core(TM) processor family
>
> Looking at Intel's site there doesn't seem to be open source drivers for
> this chipset yet.
>
> -Nick Shapter
>
> --
> You received this bug notification because you are a bug assignee.
> https://bugs.launchpad.net/bugs/794642
>
> Title:
>  [Dell optiplex 390][SFF] Dvd drive not recognized by system
>
> Status in “linux” package in Ubuntu:
>  Confirmed
> Status in “linux” source package in Natty:
>  Confirmed
>
> Bug description:
>  Attempting to play a DVD in the DVD drive does not result in the
>  system attempting to play the DVD. The system will not show an icon on
>  the desktop or pop-up the default application handler. The DVD can be
>  heard spinning in the drive when first inserted.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 11.04
>  Package: linux-image-2.6.38-8-generic-pae 2.6.38-8.42
>  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
>  Uname: Linux 2.6.38-8-generic-pae i686
>  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
>  Architecture: i386
>  ArecordDevices:
>   **** List of CAPTURE Hardware Devices ****
>   card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
>     Subdevices: 0/1
>     Subdevice #0: subdevice #0
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  u          1151 F.... pulseaudio
>   /dev/snd/pcmC0D0c:   u          1151 F...m pulseaudio
>  CRDA: Error: [Errno 2] No such file or directory
>  Card0.Amixer.info:
>   Card hw:0 'PCH'/'HDA Intel PCH at 0x91a30000 irq 42'
>     Mixer name : 'Intel CougarPoint HDMI'
>     Components : 'HDA:14f150a1,102804f5,00100100 HDA:80862805,80860101,00100000'
>     Controls      : 22
>     Simple ctrls  : 11
>  Date: Wed Jun  8 12:10:22 2011
>  HibernationDevice: RESUME=UUID=e2edcf8c-51c0-4b09-b237-7ddc3f9d74da
>  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
>  IwConfig:
>   lo        no wireless extensions.
>
>   eth0      no wireless extensions.
>  MachineType: Dell Inc. OptiPlex 390
>  ProcEnviron:
>   LANGUAGE=en_US:en
>   LANG=en_US.UTF-8
>   SHELL=/bin/bash
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic-pae root=UUID=bd8877ba-ee97-44df-9456-cdbb10dfa6b5 ro quiet splash vt.handoff=7
>  RelatedPackageVersions:
>   linux-restricted-modules-2.6.38-8-generic-pae N/A
>   linux-backports-modules-2.6.38-8-generic-pae  N/A
>   linux-firmware                                1.52
>  RfKill:
>
>  SourcePackage: linux
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 04/13/2011
>  dmi.bios.vendor: Dell Inc.
>  dmi.bios.version: X15
>  dmi.board.asset.tag: 0123456
>  dmi.board.vendor: Dell Inc.
>  dmi.chassis.asset.tag: 0123456
>  dmi.chassis.type: 15
>  dmi.chassis.vendor: Dell Inc.
>  dmi.modalias: dmi:bvnDellInc.:bvrX15:bd04/13/2011:svnDellInc.:pnOptiPlex390:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct15:cvr:
>  dmi.product.name: OptiPlex 390
>  dmi.product.version: 01
>  dmi.sys.vendor: Dell Inc.
>
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>