Comment 2 for bug 762778

BUM, thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find a valid support at http://askubuntu.com or posting your question in the support forum of your local Ubuntu's community. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.