Comment 38 for bug 748994

Revision history for this message
Chris Kruger (kruger-chris) wrote : Re: [Bug 748994] Re: suspend hibernation not working on dell 1749

As per a post I picked up while looking for answers to this disaster (I
consult to 4 different clients per week and NEED hibernate), I downloaded
and implemented kernel "2.6.35-020635-generic" (64bit).
Both Suspend and Hibernate work fine as long as you do not have an active
"Wireless" connection.
You have to turn the wireless connection off before you hibernate otherwise
it just hangs with a black screen and the fan going all the time.
Hope this helps other people who like me has to hibernate their laptop to
continue from one day to the next.
(Sadly I was at the point of convincing my one International client to
switch to Linux desktops globally when another silly thing like this made
them decide not to)
Chris Kruger

On Mon, Jul 4, 2011 at 6:44 AM, Alexandre Damien
<email address hidden>wrote:

> I confirm suspend never work with Natty on Dell 1749
>
> 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev
> 02)
> 00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root
> Port (rev 02)
> 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series
> Chipset HECI Controller (rev 06)
> 00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2
> Enhanced Host Controller (rev 06)
> 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High
> Definition Audio (rev 06)
> 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
> Express Root Port 1 (rev 06)
> 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
> Express Root Port 2 (rev 06)
> 00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
> Express Root Port 3 (rev 06)
> 00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
> Express Root Port 4 (rev 06)
> 00:1c.4 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
> Express Root Port 5 (rev 06)
> 00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI
> Express Root Port 6 (rev 06)
> 00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2
> Enhanced Host Controller (rev 06)
> 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6)
> 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface
> Controller (rev 06)
> 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4
> port SATA AHCI Controller (rev 06)
> 00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus
> Controller (rev 06)
> 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400
> Series Chipset Thermal Subsystem (rev 06)
> 02:00.0 VGA compatible controller: ATI Technologies Inc Redwood [Radeon HD
> 5600 Series]
> 02:00.1 Audio device: ATI Technologies Inc Redwood HDMI Audio [Radeon HD
> 5600 Series]
> 08:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY
> (rev 01)
> 14:00.0 FireWire (IEEE 1394): O2 Micro, Inc. Device 10f7 (rev 01)
> 14:00.1 SD Host controller: O2 Micro, Inc. Device 8120 (rev 01)
> 14:00.2 Mass storage controller: O2 Micro, Inc. Device 8130 (rev 01)
> 20:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B
> PCI Express Gigabit Ethernet controller (rev 03)
> ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath
> Architecture Generic Non-core Registers (rev 05)
> ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath
> Architecture System Address Decoder (rev 05)
> ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 05)
> ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev
> 05)
> ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 05)
> ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 05)
>
> Linux dalexandre-linux 2.6.38-10-generic #46-Ubuntu SMP Tue Jun 28
> 15:07:17 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux
>
> Please, contact if you need any more information
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/748994
>
> Title:
> suspend hibernation not working on dell 1749
>
> Status in “linux” package in Ubuntu:
> Confirmed
>
> Bug description:
> Hello every body
>
> natty look very cool but hibernation and suspend are not working on my
> computer ( dell studio 1749) and it's was working allright on
> maverick.
>
> - suspend look to work but resume don't work, the screen stay black
> without even lcd back light
> - hibernation don't look to work, screen stay completly black and cpu
> sound to work (fan working fastly). and computer never shut down.
>
> if I can help in any way, you are welcome to ask me.
>
> Rémi
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: linux-image-2.6.38-7-generic-pae 2.6.38-7.39
> Regression: Yes
> Reproducible: Yes
> ProcVersionSignature: Ubuntu 2.6.38-7.39-generic-pae 2.6.38
> Uname: Linux 2.6.38-7-generic-pae i686
> NonfreeKernelModules: wl
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: paz 1268 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xf0a00000 irq 44'
> Mixer name : 'IDT 92HD73C1X5'
> Components : 'HDA:111d7675,1028041b,00100103'
> Controls : 18
> Simple ctrls : 12
> Card1.Amixer.info:
> Card hw:1 'Generic'/'HD-Audio Generic at 0xcfedc000 irq 46'
> Mixer name : 'ATI R6xx HDMI'
> Components : 'HDA:1002aa01,00aa0100,00100200'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [on]
> Date: Sun Apr 3 12:41:47 2011
> HibernationDevice: RESUME=UUID=c54dab42-68b4-4f09-9388-29d281bfd290
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
> Lsusb:
> Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 001 Device 003: ID 0c45:6406 Microdia
> Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Dell Inc. Studio 1749
> ProcEnviron:
> LANGUAGE=en_US:en
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic-pae
> root=UUID=1dd89e80-130b-4521-b63a-f927fc8879ef ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-2.6.38-7-generic-pae N/A
> linux-backports-modules-2.6.38-7-generic-pae N/A
> linux-firmware 1.49
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/30/2010
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A07
> dmi.board.asset.tag: 1234567890
> dmi.board.name: 0KVMW2
> dmi.board.vendor: Dell Inc.
> dmi.chassis.asset.tag: 1234567890
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA07:bd09/30/2010:svnDellInc.:pnStudio1749:pvr:rvnDellInc.:rn0KVMW2:rvr:cvnDellInc.:ct8:cvr:
> dmi.product.name: Studio 1749
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/748994/+subscriptions
>

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