Comment 3 for bug 720167

Revision history for this message
Peter Sample (psample09) wrote : Re: [Bug 720167] Re: External CD-rom trouble mounting

Christopher,

Thanks for getting back with me. Actually, the newest release of Ubuntu
does support my external cd-rom.

For His Glory,

Peter
On Apr 8, 2012 1:55 PM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> Peter Sample, thank you for reporting this and helping make Ubuntu better.
> Maverick reached EOL on April 2012.
> Please see this document for currently supported Ubuntu releases:
> https://wiki.ubuntu.com/Releases
>
> We were wondering if this is still an issue in a supported release? If
> so, can you try with the latest development release of Ubuntu? ISO CD
> images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command in a
> supported release from a Terminal (Applications->Accessories->Terminal).
> It will automatically gather and attach updated debug information to
> this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/720167
>
> Title:
> External CD-rom trouble mounting
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I have recently installed Ubuntu 10.10 on my Asus EeePC. I was
> recently given a PWR+ external CD-RW. When I plug it into the USB
> port, it will not auto-run. However, if I go to Places->Computer. The
> icon for CD-rom show up. When I insert a CD into the CD-rom, the icon
> completely disappears. When I visit System->Administration->Disk
> Utility, I find the CD-rom still listed. I can eject the CD from the
> CD-rom from that menu. However, I cannot view the information on the
> CD. I re-installed Ubuntu 10.10, using the external CD-rom. However,
> the problem still exists.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: linux-image-2.6.35-25-generic-pae 2.6.35-25.44
> Regression: Yes
> Reproducible: Yes
> ProcVersionSignature: Ubuntu 2.6.35-25.44-generic-pae 2.6.35.10
> Uname: Linux 2.6.35-25-generic-pae i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1
> Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1
> Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: peter 1341 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xf7eb8000 irq 44'
> Mixer name : 'Realtek ALC662 rev1'
> Components : 'HDA:10ec0662,10438337,00100101'
> Controls : 17
> Simple ctrls : 10
> Date: Wed Feb 16 10:00:01 2011
> HibernationDevice: RESUME=UUID=cdc9c5d1-3ba4-4c18-a92a-b0e07161e5a2
> HotplugNewDevices:
>
> HotplugNewMounts:
>
> InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386
> (20101007)
> MachineType: ASUSTeK Computer INC. 900
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic-pae
> root=UUID=cabd69d5-6427-40b3-980a-76f73e9f117c ro quiet splash
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> RelatedPackageVersions: linux-firmware 1.38.3
> SourcePackage: linux
> Symptom: storage
> dmi.bios.date: 05/26/2008
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0601
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: 900
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: x.xx
> dmi.chassis.asset.tag: 0x00000000
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTek Computer INC.
> dmi.chassis.version: x.x
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0601:bd05/26/2008:svnASUSTeKComputerINC.:pn900:pvr0601:rvnASUSTeKComputerINC.:rn900:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
> dmi.product.name: 900
> dmi.product.version: 0601
> dmi.sys.vendor: ASUSTeK Computer INC.
>
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