Comment 9 for bug 686703

Revision history for this message
Don Myers (donmyers) wrote : Re: [Bug 686703] Re: 046d:c501 USB mouse does not get detected on bootup 25% of the time (USB bus reset)

I have not had any issues in Ubuntu 12.04. When it was an issue, a
generic mouse would not work but a Logitech mouse would work. Changing
the generic mouse to a front USB port would work, but using a rear port
would not work. If the mouse was frozen, simply unplugging it and
plugging it back in would allow it to work fine. Thinking about it, my
wife may have had an issue with her generic mouse in 12.04, but if she
did, I plugged it into a front USB port.

Don

On 07/25/2012 08:52 PM, Christopher M. Penalver wrote:
> b, this bug was reported a while ago and there hasn't been any activity
> in it recently. We were wondering if this is still an issue? Can you try
> with the latest development release of Ubuntu? ISO CD images are
> available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command in the
> development release from a Terminal
> (Applications->Accessories->Terminal). It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do
> not test the kernel in the daily folder, but the one all the way at the
> bottom. Once you've tested the upstream kernel, please remove the
> 'needs-upstream-testing' tag. This can be done by clicking on the yellow
> pencil icon next to the tag located at the bottom of the bug description
> and deleting the 'needs-upstream-testing' text. As well, please comment
> on which kernel version specifically you tested.
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream', and comment
> as to why specifically you were unable to test it.
>
> Please let us know your results. Thanks in advance.
>
> Helpful Bug Reporting Links:
> https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
> https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
> https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
> https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug
>
> ** Summary changed:
>
> - USB mouse does not get detected on bootup 25% of the time (USB bus reset)
> + 046d:c501 USB mouse does not get detected on bootup 25% of the time (USB bus reset)
>
> ** Attachment removed: "USB mouse works when plugged, then stops working"
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/686703/+attachment/1790953/+files/syslog-usb-problem.txt
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

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