Comment 55 for bug 297058

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Ralph (rbroom) wrote :

Ok, I've solved this on my machine, but you aren't going to like it.

Removing the drive (or simply leaving the tray open avoids the problem, but that just narrowed it down to the optical drive and isn't a fix.

I ended up updating the firmware on the optical drive, and the problem has not happened in four weeks.

I have a Dell laptop, and was checking for BIOS or other updates on the Dell support site. I saw a firmware update for the Philips optical drive from a few years ago and saw I was not up to date. After much grinding of teeth (the update process assumes Windows) I got it done. No obvious changes to performance, and now this problem is no longer happening on my Inspiron.

So if there's an update for your drive, give it a shot. I'm sorry this won't apply to everyone, but I hope it helps.