Comment 40 for bug 762987

Revision history for this message
Seth Forshee (sforshee) wrote :

@mrahk: If you identify a bug that is the same as yours then you should not report a new bug, but not all bugs that affect a given wireless chipset (or in this case a family of wireless chipsets) are the same. However, after reviewing the comments again I think it's possible that Wolfgang asked you to report a new bug based on the (incorrect) kernel version you had stated. If your wireless fails to work with a "firmware does not support detected chipset" message in dmesg and blacklisting rt2800usb and rt2800pci (not rt2870sta as you noted in your comment) fixes the problem, your issue may is the same as this one.

If your problem is different, you can use the following steps to report the bug. Save the bug data to a file by running 'ubuntu-bug --save /tmp/bug-data.apport linux', then reboot into the kernel with working wireless and run 'ubuntu-bug /tmp/bug-data.apport'. The problem with running ubuntu-bug with a kernel that's working is that the information it collects is largely irrelevant to the bug and can lead to confusion.