Comment 18 for bug 305030

Got printing to work.. after an hour or so of google'ing and tinkering

I'm new to Launchpad (today) - didn't see where to post on the 'non duplicate or original bug...'

I have this issue on Ubuntu 8.10 x86_64 Intrepid. Printing used to work. Have not printed for a while from my laptop and now after numerous updates it only works for some apps like Openoffice but not for others like Evolution. Printer is a Brother MFC-8440 connected to a Windows Vista system via USB.

Anyway, I mucked around with the /etc/cups/printer.conf file without luck - different error messages depending on what I did - rotate between "Error printing. Can't prompt for authorization" to "Error printing: Too many failed attempts".

I copied the existing printer through the Gnome GUI and pasted it with a different name and then choose this new one as my default printer. Voila it worked fine from all the applications (no cupsys restarting needed).

Also, seems to me that config files being reverted and not keeping changes might have to do with debconf. If i recall correctly there's an argument to dpkg that allows reconfiguring pkgs so that they either don't use debconf or at least you can modify your configuration so it's configuration change takes ahold.

I did check the Vista System and Domain Event Logs to see if there were any failed auth attempts (yes auditing is turned on for this). There were none.