Comment 3 for bug 549774

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. Ubuntu 10.04 is no longer supported, it would help us a lot if you could test it on a currently supported Ubuntu version: Ubuntu 14.04 LTS or higher. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect -p cups 549774