Comment 52 for bug 283811

Revision history for this message
Chris Dickson (whiskychris) wrote :

Allow me to join this discussion by highlighting the following message from DERG's report:

'Tree connect failed (NT_STATUS_ACCESS_DENIED)'

I also have the problems mentioned in this post when trying to print from programs using cups (as far as I can tell - evince does not print happily, asking for authentication, while xpdf can print, however I believe it uses a different mechanism - lpr?). When looking in System - Admin - Printing; Printer - Properties I also see the error message quoted above displayed as the "Printer State" after/during the prompt saying it has been unable to ask for authentication.

I should also add that the remote printer I'm connecting to does require authentication and I have setup the printer preferences to save my details. As such I can see that in my /etc/cups/printers.conf file I have the line

DeviceURI smb://my-name:my-password@path/to/printer

where my username and password are saved.

The printer I am having problems with is at work, so I will try some of the workaround suggestions so far tomorrow and hopefully provide you any further details that I can help with.