Comment 3 for bug 725239

Thank you for taking the time to report this bug and helping to make Ubuntu better.

From your description it would appear that the "backend" component of checkbox is not running, that's why the graphical interface part stays there "forever" trying to collect information from the "backend" which never responds. There is a fix for this problem in the development version of checkbox, but I'd like to verify that this problem is exactly what you have before moving further.

Could you please indicate the exact steps you followed to get this problem to happen, from the moment you open the System Testing application? I'm particularly interested in the dialog box that asks you to "Enter your password to perform administrative tasks" - if you fail to enter your password correctly, or "cancel" that dialog, the backend won't start and Checkbox will stall forever.

This will help us to find and resolve the problem.

Thanks!