Ubuntu
linux package

Unable to boot after upgrade

Bug #609428 reported by Benjamin Fogel on 2010-07-24

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Upgraded to kernel 2.6.35-9 and started getting graphics corruption and a locked PC. Keyboard didn't work.
Logged in with the recovery console and uupgraded to 2.6.35-10 and the problem persisted.
In the boot menu, I removed the 2 lines about graphics initialisation ('load_video' and 'set gfxpayload=keep') and changed 'splash' to 'nosplash'. this allowed me to boot into GDM and log in.

ProblemType: KernelOops
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-10-generic 2.6.35-10.15
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.35-10.15-generic 2.6.35-rc5
Uname: Linux 2.6.35-10-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nystire 1947 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf2600000 irq 48'
   Mixer name : 'Realtek ALC272'
   Components : 'HDA:10ec0272,1179ff02,00100001'
   Controls : 22
   Simple ctrls : 12
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf2110000 irq 50'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Sat Jul 24 11:33:41 2010
Failure: oops
Frequency: Once a day.
HibernationDevice: RESUME=UUID=2aaf3901-abe9-412b-8587-d0bace78f3c0
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100305)
MachineType: TOSHIBA Satellite A500
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-10-generic root=UUID=2d1bfb9b-755d-4421-b152-f4e08f1d75ee ro quiet nosplash acpi_osi=Linux
RelatedPackageVersions: linux-firmware 1.37
SourcePackage: linux
Title: ence at (null)
dmi.bios.date: 10/28/2009
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.50
dmi.board.name: KSKAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.50:bd10/28/2009:svnTOSHIBA:pnSatelliteA500:pvrPSAM3E-013014H2:rvnTOSHIBA:rnKSKAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite A500
dmi.product.version: PSAM3E-013014H2
dmi.sys.vendor: TOSHIBA

Tags:

Revision history for this message

Benjamin Fogel (benjaminfogel) wrote on 2010-07-24:

AcpiTables.txt Edit (246.9 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (645 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (379 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (59.3 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (2.5 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (12.8 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.0.txt Edit (1.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (599 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (41.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (665 bytes, text/plain; charset="utf-8")
OopsText.txt Edit (2.6 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (4.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.8 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (121.3 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (271.7 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (412.1 KiB, text/plain; charset="utf-8")

Revision history for this message

F7205 2610539 54B8BD49D49D (krugerk) wrote on 2010-07-26:

radeon and kernel modesetting?

Revision history for this message

Andy Whitcroft (apw) wrote on 2010-12-08:

We have a number of reports of the gfxpayload=keep causing black screens on boot. It would be good to confirm that this issue is resolved with just that single change. You can set that via /etc/default/grub, adding GRUB_PAYLOAD_LINUX=text and then running sudo update-grub.

Also are you using the proprietry ATI drivers or open source?

tags:

added: kernel-key-gfxpayload

Revision history for this message

Benjamin Fogel (benjaminfogel) wrote on 2010-12-08:

It happens to me with both of them.

Brad Figg (brad-figg) on 2011-04-06

Changed in linux (Ubuntu):
status:	New → Confirmed

Jeremy Foshee (jeremyfoshee) on 2011-05-23

tags:

removed: regression-potential

Revision history for this message

Darren Conway (darren-conway) wrote on 2011-07-07:

I think I have a variation of this bug.

On Ubuntu 11.04 i386 32bit, I am able to boot, but then after the Grub menu, I get vertical lines and unreadable text.

I can get a normal text display by changing the video mode at the Grub menu to TEXT.

The display if OK until after the Grub menu when going to the CLI. X is not installed.

It appears that Ubuntu can't figure out the right grahphics mode.
The hwinfo --framebuffer command does not report any results.

The PC is an Optiplex GX150.

Dazz

Revision history for this message

penalvch (penalvch) wrote on 2012-06-09:

Benjamin Fogel, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-08-09:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Unable to boot after upgrade

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