Kernel 2.6.35 freezes

Bug #600251 reported by jan-pieter
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

My system randomly hangs completely. Most of the time every from of input stops working even pressing the power butten stops working and I'm forced to reset my PC.
15% of the times Kernel Panic occurs and num-lock and caps-lock start flashing.
Sometimes(5%) I can restart the X-server but that only postpones the lockup for 15-30 minutes.
In another 5% I can feel the crash coming and then I try to shutdown my PC it just stays on with the Ubuntu splash and 4-dots turning white and purple(I mean that other color).

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-6-generic 2.6.35-6.7
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.35-6.7-generic 2.6.35-rc3
Uname: Linux 2.6.35-6-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jan-pieter 1513 F.... pulseaudio
 /dev/snd/controlC1: jan-pieter 1513 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xfebfc000 irq 65'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,18490662,00100101'
   Controls : 27
   Simple ctrls : 15
Card1.Amixer.info:
 Card hw:1 'U0x46d0x89d'/'USB Device 0x46d:0x89d at usb-0000:00:10.1-2, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:089d'
   Controls : 3
   Simple ctrls : 2
Date: Wed Jun 30 23:02:00 2010
Frequency: Once a day.
HibernationDevice: RESUME=UUID=dffaa124-e391-49c2-8bcb-6859f2f3f9ac
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.35-6-generic root=UUID=f50fbc8b-27cd-4f9e-8e4f-a831090557cd ro quiet splash
ProcEnviron:
 LANG=en_AU.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.37
RfKill:

SourcePackage: linux
dmi.bios.date: 05/22/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.00
dmi.board.name: 4CoreDual-SATA2.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd05/22/2008:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvn:rn4CoreDual-SATA2.:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
jan-pieter (jan-pieter-vermeulen) wrote :
Revision history for this message
Clayton Dillard (claytondillard) wrote :

I'm running an HP Elitebook 8530w with Nvidia Quadro FX card and have a similar issue. There's another bug that's been filed that also seems similar. Basically my system freezes and the only way to recover is to hold down the power button. THIS SUCKS! It's been a problem for me since upgrading from 10.04 to 10.10 which has been a few months nearly and I use my computer for working. I've seen no response from the Ubuntu engineering team on the other bug filed.

There is nothing in the logs on my system that points to what the problem might be. My guess is that this is due to the fact that the system is completely frozen.

# Symptoms #
- Happens randomly and there have been times where I power off due to the freeze, boot up Ubuntu and login and the system freezes almost as soon as I start using it again, then I have to power off again.
- Sometimes seems to be related to changing power states (i.e. plugged in or running on battery) but I don't know for sure
- CPU is running at 100% and fans are spinning at max RPM with high temp air being exhausted

Again, THIS SUCKS AND MUST BE ADDRESSED AND FIXED. It's totally unacceptable to have such a serious malfunction unresolved for so long. Lots of Ubuntu users work with their systems as business tools and must have a reliable platform on which to do their jobs.

# Log Entries #

[ 21.547886] ACPI Warning for \_SB_.PCI0.PEGP.DGFX.MXMI: Excess arguments - needs 1, found 2 (20100428/nspredef-319)
[ 21.547931] ACPI Warning for \_SB_.PCI0.PEGP.DGFX.MXMS: Excess arguments - needs 1, found 2 (20100428/nspredef-319)

Brad Figg (brad-figg)
tags: added: acpi-table-checksum
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: regression-potential
Revision history for this message
penalvch (penalvch) wrote :

jan-pieter, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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