LiveCD freeze on Dell Optiplex 740

I have download AlternateCD & burn it, I have exactly same bug.
I have tested this CD in another computer : It's work fine.

Are there solution to see log, when I booting ???

Additional note on this computer :
Type Model : DELL OPTIPLEX 740
Graphic card : Nvidia (on motherboard)
Memory : 2x 512Mb PC2 5300
Disk : 2x 500Go Maxtor

I am having the exact same problem.
I burned 5 different cd's of kubuntu, ubuntu and kubuntu-alternate. I tried that cd on my thinkpad laptop and it works fine but on the optiplex 740, i get the blinking cursor after the initial selection screen.

I have the same problem. Live CD fails to go ahead of the initial screen. All of the options fail.
After choosing an option, the cd makes a noise for 2 seconds and stops with no activity.

Tried "safe graphics mode", "noacpi" and "nolacpi". None worked.

If I do not select a language in 30 seconds, it freezes at that point itself.
I have Toshiba satellite l305d amd64. I tried the 64-bit version of Ubuntu karmic koala.

Ill talk it over with the developers.
Check your media, or, your Hardware.

I'm affected by this bug too. I have checked that the liveCD works with KVM on the same machine.
I reckon bugs #424257, #459937 and #463370 are duplicates.

The same problem exist in all dell optiplex 740 in my company. Previous ubuntu release works without problem.

It's maybe a fisrt way to fix it, but I have not this option in optiplex 740.

Source : http://blog.thegeeknme.com/2009/10/karmic-koala-910-on-dell-optiplex-960.html

When I boot the Karmic Koala 9.10 on Dell Optiplex 960 the Ubuntu menu loads however, if I choose Install or Run Live, I get a blank blank screen with a blinking cursor.

Oddly... if I hold down the enter key it will proceed through the boot and load Ubuntu 9.10 very weird.

The best solution so far is to go into the BIOS (press F2 when the PC first turns on) and under PERFORMANCE menu disable C STATES CONTROL.

Apply your settings. Exit. Boot the Ubuntu CD again and enjoy

The BIOS option above is not listed on the Optiplex 740 BIOS. Holding down the ENTER does not work either for the 740. Is there going to be a fix for this or will we have to wait for the next release of Ubuntu?

Same problem, more information

Optiplex 740 "enhanced" (the enhanced machines are newer & support phenom chips), with BIOS 2.2.3, FAIL.

Optiplex 740 not "enhanced", BIOS 2.2.3, FAIL.

Optiplex 740 not "enhanced", BIOS 1.1.8, WORKS!

Hope it helps

I'm using Optiplex 740, with BIOS version 1.2.2, boot Fail.

I am experiencing the same problem on Optiplex 960 w/ BIOS A05 (not sure if there's a more specific version). This configuration has the NVidia 9300 GE 256MB graphics card. The fix mentioned in the blog post did not work for me, as that option was already unchecked in the BIOS.

I should add that even after installing using the text-based installer for 9.10, I get this black screen of death when the installed OS boots. (So this is not limited to the LiveCD.) When X11/Xorg starts it also seems to kill my ability to interact with the keyboard (so cannot switch out to console).

I also tried Ubuntu 8.10 LiveCD with no better luck. The only OS / configuration I have so far gotten to work is Fedora 12. The installer worked fine (in graphical mode); after installation, though, I had to install the NVIDIA drivers manually (the kmod-nvidia packages did not work at all).

The same behavior with Ubuntu 10.04 amd64 and all cd iso flavour (desktop, alternate, server).
First observation, I can successfully boot Ubuntu 10.04 i386 version on Dell Optiplex 740 with BIOS 1.2.2. Second observation, while bootloader run you can press F6 to edit boot options, next if you completely clear all boot options you will be able to successfully boot Linux kernel. Clearing kernel options instantly lead to kernel panic - no rootfs available, which is expected. If you provide any valid kernel boot options (eg. initrd= ...) then you get blank screen and boot freeze without any boot messages.

I've experienced the same problems with my Dell Optiplex 740 (BIOS 1.2.2).

One of our eminent system engineers suggested that I should add "mem=1G" as a boot option. This made the Ubuntu 10.04 amd64 live cd boot with no problem.

All right!! It seems to have fixed my issue :). Mem=1G allowed me to boot the amd64 installer.

----- Original Message -----
From: <email address hidden> <email address hidden>
To: Spitz, Kyle
Sent: Fri May 07 04:59:48 2010
Subject: [Bug 464710] Re: LiveCD freeze

I've experienced the same problems with my Dell Optiplex 740 (BIOS
1.2.2).

One of our eminent system engineers suggested that I should add "mem=1G"
as a boot option. This made the Ubuntu 10.04 amd64 live cd boot with no
problem.

--
LiveCD freeze
https://bugs.launchpad.net/bugs/464710
You received this bug notification because you are a direct subscriber
of a duplicate bug.

Status in Ubuntu: Confirmed

Bug description:
I have download the lastest LiveCD (http://releases.ubuntu.com/karmic/ubuntu-9.10-desktop-amd64.iso)
Check with MD5sum, burn in 4X & burn 3 times ! (not on RW)

I boot on this CD, I have choice to select 'live mode', 'install it' ...
When I select any choice, it hangs on the blinking cursor "_"

My Computer : DELL OPTIPLEX 740

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+bug/464710/+subscribe

Hurrah muchos kudos to the sys admin who suggested it. Works great for me.

I noticed when the icons at the bottom off the screen come up (keyboard? and
stick man in circle) you do need to press a key to get the ubuntu
install/live choices to come up so that you can add the extra option onto
the cmd line.

If you don't do this is it just hangs and requires a hard boot.

Many thanks again.

Simon.

Now a happy bunny.

On 7 May 2010 14:00, KyleSLinux <email address hidden> wrote:

> All right!! It seems to have fixed my issue :). Mem=1G allowed me to
> boot the amd64 installer.
>
> ----- Original Message -----
> From: <email address hidden> <email address hidden>
> To: Spitz, Kyle
> Sent: Fri May 07 04:59:48 2010
> Subject: [Bug 464710] Re: LiveCD freeze
>
> I've experienced the same problems with my Dell Optiplex 740 (BIOS
> 1.2.2).
>
> One of our eminent system engineers suggested that I should add "mem=1G"
> as a boot option. This made the Ubuntu 10.04 amd64 live cd boot with no
> problem.
>
> --
> LiveCD freeze
> https://bugs.launchpad.net/bugs/464710
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in Ubuntu: Confirmed
>
> Bug description:
> I have download the lastest LiveCD (
> http://releases.ubuntu.com/karmic/ubuntu-9.10-desktop-amd64.iso)
> Check with MD5sum, burn in 4X & burn 3 times ! (not on RW)
>
> I boot on this CD, I have choice to select 'live mode', 'install it' ...
> When I select any choice, it hangs on the blinking cursor "_"
>
> My Computer : DELL OPTIPLEX 740
>
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+bug/464710/+subscribe
>
> --
> LiveCD freeze
> https://bugs.launchpad.net/bugs/464710
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in Ubuntu: Confirmed
>
> Bug description:
> I have download the lastest LiveCD (
> http://releases.ubuntu.com/karmic/ubuntu-9.10-desktop-amd64.iso)
> Check with MD5sum, burn in 4X & burn 3 times ! (not on RW)
>
> I boot on this CD, I have choice to select 'live mode', 'install it' ...
> When I select any choice, it hangs on the blinking cursor "_"
>
> My Computer : DELL OPTIPLEX 740
>
>
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+bug/464710/+subscribe
>

This workaround works like a charm. I've successfully installed Ubuntu 10.04 on Dell Optiplex 740. After install you don't need to workaround this bug (mem=1G), and all memory is available.

Can you run "apport-collect 464710" in a terminal to give us more information about the bug? Thanks!

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: radekk 1886 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 23'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,102801ec,00102201'
   Controls : 7
   Simple ctrls : 5
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=7264a8a6-6c81-4077-8b47-2cabf7d71e09
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Dell Inc OptiPlex 740
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=285a4644-d2a8-4cb3-94cb-4fdd4ce1db61 ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=pl_PL.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: Yes
RfKill:

Tags: lucid kconfig regression-release needs-upstream-testing
Uname: Linux 2.6.32-24-generic x86_64
UserGroups:

dmi.bios.date: 10/11/2007
dmi.bios.vendor: Dell Inc
dmi.bios.version: 1.2.2
dmi.board.name: 0HX340
dmi.board.vendor: Dell Inc
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc
dmi.modalias: dmi:bvnDellInc:bvr1.2.2:bd10/11/2007:svnDellInc:pnOptiPlex740:pvr:rvnDellInc:rn0HX340:rvrA01:cvnDellInc:ct3:cvr:
dmi.product.name: OptiPlex 740
dmi.sys.vendor: Dell Inc

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Done.

2010/8/29 Mohamed Amine IL Idrissi <email address hidden>

> Can you run "apport-collect 464710" in a terminal to give us more
> information about the bug? Thanks!
>
> ** Package changed: ubuntu => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> LiveCD freeze
> https://bugs.launchpad.net/bugs/464710
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> I have download the lastest LiveCD (
> http://releases.ubuntu.com/karmic/ubuntu-9.10-desktop-amd64.iso)
> Check with MD5sum, burn in 4X & burn 3 times ! (not on RW)
>
> I boot on this CD, I have choice to select 'live mode', 'install it' ...
> When I select any choice, it hangs on the blinking cursor "_"
>
> My Computer : DELL OPTIPLEX 740
>
>
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/464710/+subscribe
>

--
Radosław Korzeniewski
<email address hidden>

Can you boot on the LiveCD without "mem=1G" and without the "quiet" and "splash" options? This will print boot messages to the screen. If you notice any error or warning messages, please report it here.

masterlolo, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

I have this same hardware and that's still an issue even in ubuntu 14.04

I'm hopeless since I don't have a "C state" option under the Performance menu on the BIOS setup, and could not add the "mem=1G" on the 14.04 live image.

My bios revision is 1.2.2

Kemel Zaidan aka Legendario, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Hi,
With Optiplex 740, i've successfull install ubuntu 14.04 from livecd.
This is how :
No need to upgrade BIOS.
Create your boot live cd AND a boot live usbkey with the exact same distribution.
And it woks for me.

Lucky... as i am ;)