Ubuntu
nvidia-graphics-drivers package

external display not recognized

Bug #394006 reported by CraigMcW on 2009-06-30

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	nvidia-graphics-drivers (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

When I first installed Ubuntu about 6 weeks ago, I plugged in an external display and it was recognized and configured immediately.

Now, perhaps because of an automatic update, my laptop will not recognize the display while running Ubuntu. (It does under Vista).

I have a 64 bit HP Pavillion dv9500 with a NVidia graphics card.

This feature is sorely missed.
---
Architecture: amd64
DistroRelease: Ubuntu 10.04
DkmsStatus:
nvidia-current, 195.36.24, 2.6.32-23-generic, x86_64: installed
nvidia-current, 195.36.24, 2.6.32-22-generic, x86_64: installed
nvidia-current, 195.36.24, 2.6.32-24-generic, x86_64: installed
MachineType: Hewlett-Packard HP Pavilion dv9500 Notebook PC
NonfreeKernelModules: nvidia
Package: xserver-xorg-video-nv 1:2.1.15-1ubuntu3
PackageArchitecture: amd64
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=c4453dce-ae01-4035-9908-07dd9767c385 ro quiet splash
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
Tags: lucid lucid
Uname: Linux 2.6.32-24-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
Xrandr:
Error: command ['xrandr', '--verbose'] failed with exit code 1: Xlib: extension "RANDR" missing on display ":0.0".
RandR extension missing
dmi.bios.date: 11/25/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.59
dmi.board.name: 30CB
dmi.board.vendor: Quanta
dmi.board.version: 79.2E
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.59:bd11/25/2008:svnHewlett-Packard:pnHPPaviliondv9500NotebookPC:pvrRev1:rvnQuanta:rn30CB:rvr79.2E:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv9500 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
system:
distro: Ubuntu
codename: lucid
architecture: x86_64
kernel: 2.6.32-24-generic

See original description

Tags:

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2010-08-02:

Thank you for taking the time to report this bug and helping to make Ubuntu better.
Is this bug reproducible with the latest Lucid packages ?
Tanks in advance.

Changed in ubuntu:
status:	New → Incomplete

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2010-08-29:

Thank you Fabio. Now I run 10.04. System shows external monitor, but
I cannot move mouse there.

Sent from my Windows Mobile® phone.

-----Original Message-----
From: Fabio Marconi <email address hidden>
Sent: Monday, August 02, 2010 2:25 PM
To: <email address hidden> <email address hidden>
Subject: [Bug 394006] Re: 9.04 no longer recognizes external display

Thank you for taking the time to report this bug and helping to make
Ubuntu better.
Is this bug reproducible with the latest Lucid packages ?
Tanks in advance.

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2010-08-29:

Sorry for delay.
Can you run in a terminal this command:
apport-collect 394006
Fabio

tags:

added: hp-pavilliondv9500 karmic lucid

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2010-08-29:

Another question
When you connect the external display, the display of the laptop and the pointer, still working or they are loked too.

Revision history for this message

CraigMcW (craig-r-mcwilliams) wrote on 2010-08-30: RE: [Bug 394006] Re: 9.04 no longer recognizes external display

I will do it later today. Have to be in Windoze at the moment.

Craig McWilliams
work: (773) 989-7500
cell: (312) 505-8575
fax: (773) 989-7575
www.linkedin.com/in/craigrmcwilliams

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Fabio Marconi
Sent: Sunday, August 29, 2010 11:00 AM
To: <email address hidden>
Subject: [Bug 394006] Re: 9.04 no longer recognizes external display

Sorry for delay.
Can you run in a terminal this command:
apport-collect 394006
Fabio

** Tags added: hp-pavilliondv9500 karmic lucid

--
9.04 no longer recognizes external display
https://bugs.launchpad.net/bugs/394006
You received this bug notification because you are a direct subscriber
of the bug.

Status in Ubuntu: Incomplete

Bug description:
When I first installed Ubuntu about 6 weeks ago, I plugged in an external display and it was recognized and configured immediately.

Now, perhaps because of an automatic update, my laptop will not recognize the display while running Ubuntu. (It does under Vista).

I have a 64 bit HP Pavillion dv9500 with a NVidia graphics card.

This feature is sorely missed.

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+bug/394006/+subscribe

Revision history for this message

CraigMcW (craig-r-mcwilliams) wrote on 2010-08-30:

They are still working. Unfortunately, the mouse sometimes starts out on the external display and then I cannot move it to the laptop.

Craig McWilliams
work: (773) 989-7500
cell: (312) 505-8575
fax: (773) 989-7575
www.linkedin.com/in/craigrmcwilliams

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Fabio Marconi
Sent: Sunday, August 29, 2010 11:13 AM
To: <email address hidden>
Subject: [Bug 394006] Re: 9.04 no longer recognizes external display

Another question
When you connect the external display, the display of the laptop and the pointer, still working or they are loked too.

--
9.04 no longer recognizes external display
https://bugs.launchpad.net/bugs/394006
You received this bug notification because you are a direct subscriber
of the bug.

Status in Ubuntu: Incomplete

Bug description:
When I first installed Ubuntu about 6 weeks ago, I plugged in an external display and it was recognized and configured immediately.

Now, perhaps because of an automatic update, my laptop will not recognize the display while running Ubuntu. (It does under Vista).

I have a 64 bit HP Pavillion dv9500 with a NVidia graphics card.

This feature is sorely missed.

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+bug/394006/+subscribe

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2010-08-30: Re: 9.04 no longer recognizes external display

Can you run in a terminal this command:
apport-collect 394006
Fabio

Fabio Marconi (fabiomarconi) on 2010-08-30

tags:	added: regression-update
tags:	added: regression-release
summary:	- 9.04 no longer recognizes external display + external display not recognized

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2010-09-05:

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message

CraigMcW (craig-r-mcwilliams) wrote on 2010-09-06: Re: [Bug 394006] Re: 9.04 no longer recognizes external display

Fabio,

Sorry it took awhile. I just ran the command. I hope this helps you
help me. I really want to quit Windoze and use Ubuntu full time.

On Mon, 2010-08-30 at 17:27 +0000, Fabio Marconi wrote:

> Can you run in a terminal this command:
> apport-collect 394006
> Fabio
>

Revision history for this message

CraigMcW (craig-r-mcwilliams) wrote on 2010-09-06: Re: [Bug 394006] Re: external display not recognized

#10

Done today. thank you.

On Sun, 2010-09-05 at 11:46 +0000, Fabio Marconi wrote:

> We'd like to figure out what's causing this bug for you, but we haven't
> heard back from you in a while. Could you please provide the requested
> information? Thanks!
>

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2010-09-07:

#11

No, somethings goes wrong
Can you please run in a terminal
apport-collect 394006
Fabio

affects:	ubuntu → xorg (Ubuntu)
affects:	xorg (Ubuntu) → xserver-xorg-video-nv (Ubuntu)

Revision history for this message

CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: BootDmesg.txt

#12

BootDmesg.txt Edit (51.1 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: CurrentDmesg.txt

#13

CurrentDmesg.txt Edit (4.3 KiB, text/plain)

apport information

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: Dependencies.txt

#14

Dependencies.txt Edit (3.7 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: GdmLog.txt

#15

GdmLog.txt Edit (21.0 KiB, text/plain)

apport information

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: GdmLog1.txt

#16

GdmLog1.txt Edit (15.4 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: GdmLog2.txt

#17

GdmLog2.txt Edit (32.2 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: Lspci.txt

#18

Lspci.txt Edit (15.5 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: Lsusb.txt

#19

Lsusb.txt Edit (691 bytes, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: PciDisplay.txt

#20

PciDisplay.txt Edit (764 bytes, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: ProcCpuinfo.txt

#21

ProcCpuinfo.txt Edit (1.5 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: ProcInterrupts.txt

#22

ProcInterrupts.txt Edit (1.6 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: ProcModules.txt

#23

ProcModules.txt Edit (3.5 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: RelatedPackageVersions.txt

#24

RelatedPackageVersions.txt Edit (231 bytes, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: UdevDb.txt

#25

UdevDb.txt Edit (124.8 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: UdevLog.txt

#26

UdevLog.txt Edit (254.5 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: XorgConf.txt

#27

XorgConf.txt Edit (2.4 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: XorgLog.txt

#28

XorgLog.txt Edit (25.5 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: XorgLogOld.txt

#29

XorgLogOld.txt Edit (19.3 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: glxinfo.txt

#30

glxinfo.txt Edit (24.2 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: monitors.xml.txt

#31

monitors.xml.txt Edit (1.4 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: setxkbmap.txt

#32

setxkbmap.txt Edit (233 bytes, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: xdpyinfo.txt

#33

xdpyinfo.txt Edit (21.9 KiB, text/plain)

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: xkbcomp.txt

#34

xkbcomp.txt Edit (44.4 KiB, text/plain)

apport information

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CraigMcW (craig-r-mcwilliams) wrote on 2010-09-07: Re: [Bug 394006] Re: external display not recognized

#35

apport looks like it worked this time. great tool!

On Tue, 2010-09-07 at 08:20 +0000, Fabio Marconi wrote:

> No, somethings goes wrong
> Can you please run in a terminal
> apport-collect 394006
> Fabio
>
>
> ** Package changed: ubuntu => xorg (Ubuntu)
>
> ** Package changed: xorg (Ubuntu) => xserver-xorg-video-nv (Ubuntu)
>

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2010-09-07:

#36

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

Changed in xserver-xorg-video-nv (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Timo Aaltonen (tjaalton) wrote on 2012-01-09:

#37

The reason why it doesn't automatically recognize it is that you're using the NVIDIA proprietary driver, which needs further configuration to enable dualhead.

affects:	xserver-xorg-video-nv (Ubuntu) → nvidia-graphics-drivers (Ubuntu)
Changed in nvidia-graphics-drivers (Ubuntu):
status:	Confirmed → Invalid

Revision history for this message

CraigMcW (craig-r-mcwilliams) wrote on 2012-01-12:

#38

Download full text (3.3 KiB)

Thank you sir! Unfortunately, this was a very long time ago and I don't even have that laptop any longer.

Only recently (within 2 weeks) has there been an AMD driver that allows my HP Pavillion system to run dual monitors with xinerama under 11.10.

I really hope Ubuntu solves the video issue soon. Nowadays many users are accustomed to using multiple monitors.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Timo Aaltonen
Sent: Monday, January 09, 2012 4:29 PM
To: <email address hidden>
Subject: [Bug 394006] Re: external display not recognized

The reason why it doesn't automatically recognize it is that you're using the NVIDIA proprietary driver, which needs further configuration to enable dualhead.

** Package changed: xserver-xorg-video-nv (Ubuntu) => nvidia-graphics- drivers (Ubuntu)

** Changed in: nvidia-graphics-drivers (Ubuntu)
Status: Confirmed => Invalid

--
You received this bug notification because you are subscribed to the bug report.
https://bugs.launchpad.net/bugs/394006

Title:
external display not recognized

Status in “nvidia-graphics-drivers” package in Ubuntu:
Invalid

Bug description:
When I first installed Ubuntu about 6 weeks ago, I plugged in an
external display and it was recognized and configured immediately.

Now, perhaps because of an automatic update, my laptop will not
recognize the display while running Ubuntu. (It does under Vista).

I have a 64 bit HP Pavillion dv9500 with a NVidia graphics card.

  This feature is sorely missed.
  ---
  Architecture: amd64
  DistroRelease: Ubuntu 10.04
  DkmsStatus:
   nvidia-current, 195.36.24, 2.6.32-23-generic, x86_64: installed
   nvidia-current, 195.36.24, 2.6.32-22-generic, x86_64: installed
   nvidia-current, 195.36.24, 2.6.32-24-generic, x86_64: installed
  MachineType: Hewlett-Packard HP Pavilion dv9500 Notebook PC
  NonfreeKernelModules: nvidia
  Package: xserver-xorg-video-nv 1:2.1.15-1ubuntu3
  PackageArchitecture: amd64
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=c4453dce-ae01-4035-9908-07dd9767c385 ro quiet splash
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
  Tags: lucid lucid
  Uname: Linux 2.6.32-24-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  Xrandr:
   Error: command ['xrandr', '--verbose'] failed with exit code 1: Xlib: extension "RANDR" missing on display ":0.0".
   RandR extension missing
  dmi.bios.date: 11/25/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.59
  dmi.board.name: 30CB
  dmi.board.vendor: Quanta
  dmi.board.version: 79.2E
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.59:bd11/25/2008:svnHewlett-Packard:pnHPPaviliondv9500NotebookPC:pvrRev1:rvnQuanta:rn30CB:rvr79.2E:cvnQuanta:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv9500 Notebook PC
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard
  system:
   distro: Ubuntu
   codename: lucid
   architecture: x86_64
   kernel: 2.6.32-24-g...

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external display not recognized

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nvidia-graphics-drivers package