| 2010-05-06 07:38:46 |
Philip Taylor |
bug |
|
|
added bug |
| 2010-05-06 07:41:17 |
Philip Taylor |
tags |
|
apport-collected |
|
| 2010-05-06 07:41:19 |
Philip Taylor |
description |
On launch of the ubuntu one preferences application,from the Me menu, i get the following error in a popup box a few seconds after the preferences is launched. And i cant connect my computer to my ubuntu one account.
"Got empty result for devices list." |
On launch of the ubuntu one preferences application,from the Me menu, i get the following error in a popup box a few seconds after the preferences is launched. And i cant connect my computer to my ubuntu one account.
"Got empty result for devices list."
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.2.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_GB.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
UbuntuOneClientConfig:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
UbuntuOneSyncdaemonExceptionsLog:
2010-05-06 07:58:00,162 - ubuntuone.SyncDaemon.ActionQueue - ERROR - The request 'oauth_authenticate' failed with the error:
AUTHENTICATION_FAILED
UbuntuOneUserSyncdaemonConfig:
[bandwidth_throttling]
read_limit = 2097152
write_limit = 2097152
on = False
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare users
|
|
| 2010-05-06 07:41:20 |
Philip Taylor |
attachment added |
|
Dependencies.txt http://launchpadlibrarian.net/47917534/Dependencies.txt |
|
| 2010-05-06 07:41:22 |
Philip Taylor |
attachment added |
|
UbuntuOneClientPackages.txt http://launchpadlibrarian.net/47917536/UbuntuOneClientPackages.txt |
|
| 2010-05-06 07:41:28 |
Philip Taylor |
attachment added |
|
UbuntuOneOAuthLoginLog.txt http://launchpadlibrarian.net/47917537/UbuntuOneOAuthLoginLog.txt |
|
| 2010-05-06 07:41:30 |
Philip Taylor |
attachment added |
|
UbuntuOnePreferencesLog.txt http://launchpadlibrarian.net/47917538/UbuntuOnePreferencesLog.txt |
|
| 2010-05-09 03:46:09 |
Mitch Towner |
ubuntuone-client: status |
New |
Incomplete |
|
| 2010-05-09 09:58:47 |
Philip Taylor |
attachment added |
|
log-ubuntuone.zip http://launchpadlibrarian.net/48111274/log-ubuntuone.zip |
|
| 2010-05-12 01:41:46 |
Mitch Towner |
description |
On launch of the ubuntu one preferences application,from the Me menu, i get the following error in a popup box a few seconds after the preferences is launched. And i cant connect my computer to my ubuntu one account.
"Got empty result for devices list."
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.2.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_GB.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
UbuntuOneClientConfig:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
UbuntuOneSyncdaemonExceptionsLog:
2010-05-06 07:58:00,162 - ubuntuone.SyncDaemon.ActionQueue - ERROR - The request 'oauth_authenticate' failed with the error:
AUTHENTICATION_FAILED
UbuntuOneUserSyncdaemonConfig:
[bandwidth_throttling]
read_limit = 2097152
write_limit = 2097152
on = False
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare users
|
On launch of the ubuntu one preferences application,from the Me menu, i get the following error in a popup box a few seconds after the preferences is launched. And i cant connect my computer to my ubuntu one account.
"Got empty result for devices list."
Workaround
------------------
1. Quit the Ubuntu One client (open a terminal window & run "u1sdtool -q; killall ubuntuone-login" without the quotes)
2. Open Applications->Accessories->Passwords and Encryption Keys
3. Click on the plus symbol next to "Passwords: login" to expand the list
4. Right-click on the Ubuntu One token and select "Delete"
5. Go to https://one.ubuntu.com/account/machines/
6. Click on the checkbox next to your computer
7. Click the "Remove selected computers" button
8. Open System --> Preferences -->Ubuntu One
9. a web page should open, prompting you to add your computer to your Ubuntu One account
10. Add your computer
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.2.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_GB.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
UbuntuOneClientConfig:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
UbuntuOneSyncdaemonExceptionsLog:
2010-05-06 07:58:00,162 - ubuntuone.SyncDaemon.ActionQueue - ERROR - The request 'oauth_authenticate' failed with the error:
AUTHENTICATION_FAILED
UbuntuOneUserSyncdaemonConfig:
[bandwidth_throttling]
read_limit = 2097152
write_limit = 2097152
on = False
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare users
|
|
| 2010-05-12 01:50:26 |
Mitch Towner |
ubuntuone-client: status |
Incomplete |
Confirmed |
|
| 2010-05-12 01:57:42 |
Mitch Towner |
summary |
error on ubuntu one preferences launch |
Ubuntu One Preferences - "Got empty result for devices list." |
|
| 2010-05-12 07:46:17 |
Launchpad Janitor |
branch linked |
|
lp:~dobey/ubuntuone-client/no-empty-list |
|
| 2010-05-12 12:31:09 |
Joshua Hoover |
bug task added |
|
ubuntuone-client (Ubuntu) |
|
| 2010-05-12 12:31:24 |
Joshua Hoover |
ubuntuone-client (Ubuntu): status |
New |
Confirmed |
|
| 2010-05-12 12:31:31 |
Joshua Hoover |
ubuntuone-client: status |
Confirmed |
In Progress |
|
| 2010-05-12 12:31:34 |
Joshua Hoover |
ubuntuone-client: importance |
Undecided |
Medium |
|
| 2010-05-12 12:31:40 |
Joshua Hoover |
ubuntuone-client (Ubuntu): importance |
Undecided |
Medium |
|
| 2010-05-12 12:31:47 |
Joshua Hoover |
ubuntuone-client (Ubuntu): assignee |
|
Rodney Dawes (dobey) |
|
| 2010-05-12 12:31:53 |
Joshua Hoover |
ubuntuone-client: assignee |
|
Rodney Dawes (dobey) |
|
| 2010-05-12 12:32:00 |
Joshua Hoover |
tags |
apport-collected |
apport-collected desktop+ u1-lucid-sru |
|
| 2010-05-18 18:03:42 |
dobey |
ubuntuone-client: status |
In Progress |
Fix Committed |
|
| 2010-05-18 18:03:59 |
dobey |
nominated for series |
|
ubuntuone-client/stable-1-2 |
|
| 2010-05-18 18:03:59 |
dobey |
bug task added |
|
ubuntuone-client/stable-1-2 |
|
| 2010-05-18 18:03:59 |
dobey |
nominated for series |
|
ubuntuone-client/trunk |
|
| 2010-05-18 18:03:59 |
dobey |
bug task added |
|
ubuntuone-client/trunk |
|
| 2010-05-27 18:59:43 |
dobey |
ubuntuone-client/stable-1-2: milestone |
|
1.2.2 |
|
| 2010-05-27 18:59:51 |
dobey |
ubuntuone-client (Ubuntu): milestone |
|
lucid-updates |
|
| 2010-05-27 19:00:06 |
dobey |
ubuntuone-client/stable-1-2: importance |
Undecided |
Medium |
|
| 2010-05-27 19:00:06 |
dobey |
ubuntuone-client/stable-1-2: status |
New |
In Progress |
|
| 2010-05-27 19:00:06 |
dobey |
ubuntuone-client/stable-1-2: milestone |
1.2.2 |
|
|
| 2010-05-27 19:00:06 |
dobey |
ubuntuone-client/stable-1-2: assignee |
|
Rodney Dawes (dobey) |
|
| 2010-05-27 20:38:40 |
dobey |
ubuntuone-client/stable-1-2: milestone |
|
1.2.2 |
|
| 2010-05-28 14:02:23 |
Launchpad Janitor |
branch linked |
|
lp:~dobey/ubuntuone-client/fix-576263-stable |
|
| 2010-06-07 17:38:49 |
dobey |
ubuntuone-client/stable-1-2: status |
In Progress |
Fix Committed |
|
| 2010-06-09 18:59:27 |
dobey |
ubuntuone-client/trunk: status |
Fix Committed |
Fix Released |
|
| 2010-06-09 18:59:35 |
dobey |
ubuntuone-client/stable-1-2: status |
Fix Committed |
Fix Released |
|
| 2010-06-16 18:17:16 |
dobey |
nominated for series |
|
Ubuntu Lucid |
|
| 2010-06-16 18:17:16 |
dobey |
bug task added |
|
ubuntuone-client (Ubuntu Lucid) |
|
| 2010-06-16 18:21:33 |
dobey |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2010-06-16 21:04:22 |
Joshua Hoover |
description |
On launch of the ubuntu one preferences application,from the Me menu, i get the following error in a popup box a few seconds after the preferences is launched. And i cant connect my computer to my ubuntu one account.
"Got empty result for devices list."
Workaround
------------------
1. Quit the Ubuntu One client (open a terminal window & run "u1sdtool -q; killall ubuntuone-login" without the quotes)
2. Open Applications->Accessories->Passwords and Encryption Keys
3. Click on the plus symbol next to "Passwords: login" to expand the list
4. Right-click on the Ubuntu One token and select "Delete"
5. Go to https://one.ubuntu.com/account/machines/
6. Click on the checkbox next to your computer
7. Click the "Remove selected computers" button
8. Open System --> Preferences -->Ubuntu One
9. a web page should open, prompting you to add your computer to your Ubuntu One account
10. Add your computer
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.2.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_GB.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
UbuntuOneClientConfig:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
UbuntuOneSyncdaemonExceptionsLog:
2010-05-06 07:58:00,162 - ubuntuone.SyncDaemon.ActionQueue - ERROR - The request 'oauth_authenticate' failed with the error:
AUTHENTICATION_FAILED
UbuntuOneUserSyncdaemonConfig:
[bandwidth_throttling]
read_limit = 2097152
write_limit = 2097152
on = False
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare users
|
On launch of the ubuntu one preferences application,from the Me menu, i get the following error in a popup box a few seconds after the preferences is launched. And i cant connect my computer to my ubuntu one account.
"Got empty result for devices list."
------------------
WORK AROUND:
1. Quit the Ubuntu One client (open a terminal window & run "u1sdtool -q; killall ubuntuone-login" without the quotes)
2. Open Applications->Accessories->Passwords and Encryption Keys
3. Click on the plus symbol next to "Passwords: login" to expand the list
4. Right-click on the Ubuntu One token and select "Delete"
5. Go to https://one.ubuntu.com/account/machines/
6. Click on the checkbox next to your computer
7. Click the "Remove selected computers" button
8. Open System --> Preferences -->Ubuntu One
9. a web page should open, prompting you to add your computer to your Ubuntu One account
10. Add your computer
------------------
TEST CASE:
Need Ubuntu One setup on your computer and then:
1. Open https://one.ubuntu.com/account/machines
2. Select the check box next to your computer and click the "Remove selected computers" button
3. Open System->Preferences->Ubuntu One
Expected result: Ubuntu One Preferences opens and no error messages appear
------------------
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.2.1-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=en_GB.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
UbuntuOneClientConfig:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
UbuntuOneSyncdaemonExceptionsLog:
2010-05-06 07:58:00,162 - ubuntuone.SyncDaemon.ActionQueue - ERROR - The request 'oauth_authenticate' failed with the error:
AUTHENTICATION_FAILED
UbuntuOneUserSyncdaemonConfig:
[bandwidth_throttling]
read_limit = 2097152
write_limit = 2097152
on = False
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare users
|
|
| 2010-06-18 09:37:25 |
Colin Watson |
ubuntuone-client (Ubuntu Lucid): status |
New |
Fix Committed |
|
| 2010-06-18 09:37:32 |
Colin Watson |
bug |
|
|
added subscriber SRU Verification |
| 2010-06-18 09:37:38 |
Colin Watson |
tags |
apport-collected desktop+ u1-lucid-sru |
apport-collected desktop+ u1-lucid-sru verification-needed |
|
| 2010-06-18 10:17:12 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/lucid-proposed/ubuntuone-client |
|
| 2010-06-25 10:23:50 |
Martin Pitt |
tags |
apport-collected desktop+ u1-lucid-sru verification-needed |
apport-collected desktop+ u1-lucid-sru verification-done |
|
| 2010-06-25 10:24:50 |
Martin Pitt |
ubuntuone-client (Ubuntu): status |
Confirmed |
Fix Released |
|
| 2010-07-20 13:50:48 |
Martin Pitt |
ubuntuone-client (Ubuntu Lucid): status |
Fix Committed |
Fix Released |
|
| 2010-10-10 14:13:14 |
Huygens |
bug |
|
|
added subscriber Huygens |
| 2010-11-08 02:13:45 |
Eduardo Almeida Reis |
bug |
|
|
added subscriber Eduardo Almeida Reis |
| 2011-09-19 21:18:42 |
Ubuntu Foundations Team Bug Bot |
tags |
apport-collected desktop+ u1-lucid-sru verification-done |
apport-collected desktop+ testcase u1-lucid-sru verification-done |
|
