Clock Applet Manual link broken

Bug #243611 reported by Duncan Lithgow
4
Affects Status Importance Assigned to Milestone
yelp (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: yelp

Ubuntu 8.04, Yelp 2.22.1

* Open Yelp and search for "workspace"
* Select the documentation for 'Clock'
* For me Yelp tries to load the file and eventually exits.

Save yourself some trouble and just try this link in Yelp: file:///usr/share/gnome/help/clock/C/clock.xml#gospanel-3

description: updated
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
 We have instructions on debugging some types of problems. http://wiki.ubuntu.com/DebuggingProcedures
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

Changed in yelp:
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Duncan Lithgow (duncan-lithgow) wrote :

I have updated the description. I hope it's good enough now.

description: updated
Changed in yelp:
status: Incomplete → New
Revision history for this message
Kjell Braden (afflux) wrote :

I'm using intrepid and german locale and searching for "Clock manual" gives me a working link [1] (searching for "workspace" does not lead me to "clock manual" at all). Also starting yelp with LC_ALL=C and LANG=C does work for me [2].

[1] file:///usr/share/gnome/help/clock/de/clock.xml#index
[2] and results in file:///usr/share/gnome/help/clock/C/clock.xml#index

Revision history for this message
Duncan Lithgow (duncan-lithgow) wrote :

We discussed this on #ubuntu-bugs and I will add that Kjell did not have Tracker enabled. We are unsure what difference this might make.

Revision history for this message
Duncan Lithgow (duncan-lithgow) wrote :

It turns out that I do have the file which is failing (file:///usr/share/gnome/help/clock/C/clock.xml#gospanel-3) which is the Clock Applet Manual, and it has nothing to do with the results shown when searching for 'Clock Manual' which links to the panel clock.

description: updated
Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Can't reproduce either (tracker disabled), as described by Kjell searching for "workspace" does not lead me to clock manual and searching for "clock manual" gives a working link.
The link is incorrect since the section "gospanel-3" does not exist at all in file /usr/share/gnome/help/clock/C/clock.xml

Changed in yelp:
importance: Low → Undecided
Changed in yelp (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in yelp (Ubuntu):
status: Incomplete → Invalid
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