[RV505 X1550] Black screen every few minutes for several seconds

Bug #321137 reported by LCID Fire
4
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Incomplete
Undecided
Tormod Volden

Bug Description

Binary package hint: xserver-xorg-video-ati

On a Radeon X1550 the screen gets black every few minutes for some seconds - it's quite annoying. This happens in Intrepid as well as in Jaunty (with and without Compiz activated).
Neither the dmesg or Xorg says anything in the logs.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
Package: xserver-xorg-video-ati 1:6.10.0-1ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersion: Linux version 2.6.28-5-generic (buildd@crested) (gcc version 4.3.3 20090119 (prerelease) (Ubuntu 4.3.2-2hostname14) ) #15-Ubuntu SMP Fri Jan 23 01:16:33 UTC 2009

SourcePackage: xserver-xorg-video-ati
Uname: Linux 2.6.28-5-generic x86_64

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller [8086:29c0] (rev 02)
     Subsystem: ASUSTeK Computer Inc. Device [1043:8276]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc RV505 CE [Radeon X1550 64-bit] [1002:715f]
     Subsystem: Micro-Star International Co., Ltd. Device [1462:0680]

Tags: apport-bug
Revision history for this message
LCID Fire (lcid-fire) wrote :
Revision history for this message
Tormod Volden (tormodvolden) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Are you using KDE? Do you get the same blanking by running "xrandr -q" ?

Changed in xserver-xorg-video-ati:
assignee: nobody → tormodvolden
status: New → Incomplete
Revision history for this message
Bryce Harrington (bryce) wrote :

radeontool in Jaunty* can be used to assist in debugging this issue. After installing it, you run it like this:

    radeontool regmatch '*' > regdump_good.txt
    radeontool regmatch '*' > regdump_broke.txt

Run it two times. Once when you have a working screen (for any driver), and once in the broken case (either from the tty console or logged into the sick box remotely). Attach both of those to this bug report, and we can then forward this issue upstream. Thanks ahead of time!

For more info see https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen

[* Note: radeontool is available in earlier versions of Ubuntu but is too old; if you need to run it on an older version of Ubuntu, you can obtain and build it from the upstream git tree at http://cgit.freedesktop.org/~airlied/radeontool/]

Bryce Harrington (bryce)
Changed in xserver-xorg-video-ati:
status: Incomplete → New
status: New → Incomplete
Revision history for this message
Bryce Harrington (bryce) wrote : Re: [X1550] Black screen every few minutes for several seconds

Sorry, I notice you have an X1550 card, so radeontool is not the right tool; we need the output from avivotool - this is also provided by the radeontool package, so it is the same steps to install, and then these steps to run it:

  avivotool regs all > regdump_good.txt
  avivotool regs all > regdump_broke.txt

Thanks again, and sorry for the incorrect directions previously.

Bryce Harrington (bryce)
Changed in xserver-xorg-video-ati:
status: Incomplete → New
status: New → Incomplete
Bryce Harrington (bryce)
description: updated
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