Ubuntu
ubiquity package

ubiquity partition step does not show hard disks that were mounted by user during live CD session

Bug #290415 reported by Scott Ritchie
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Release Notes for Ubuntu
Fix Released
Undecided
Unassigned
ubiquity (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Binary package hint: ubiquity

If the user browses a hard disk during the live CD mode and then proceeds to install ubiquity will act like the disk doesn't exist and display a very confusing lack of hard drives. The attached picture is what you see.

Tagging critical as for me, an Ubuntu developer, it prevented installation - I just assumed something was broken and rebooted back into Hardy.

Revision history for this message
Scott Ritchie (scottritchie) wrote :
Revision history for this message
Scott Ritchie (scottritchie) wrote :

To generate these logs I booted into the live session from the (amd64) RC CD image and clicked install, got to the partition step, hit quit, then looked at my disk under places, then reran the installer.

/var/log/syslog

Revision history for this message
Scott Ritchie (scottritchie) wrote :

/var/log/partman

Changed in ubiquity:
importance: Undecided → High
Revision history for this message
Colin Watson (cjwatson) wrote :

I agree it's confusing, but it's necessary to exclude these; you can't apply partitioning to any disk with busy (mounted) partitions.

The bug is that we don't tell the user about this and let them unmount them. (I think we used to.)

Changed in ubiquity:
status: New → Triaged
Revision history for this message
Scott Ritchie (scottritchie) wrote :

Couldn't Ubiquity attempt an unmount at least? It seems like telling the user is only necessary if something is still open

Revision history for this message
Colin Watson (cjwatson) wrote :

Not for 8.10 it can't ...

Revision history for this message
Robbie Williamson (robbiew) wrote :

Release notes text added:

Hard disk(s) potentially not shown when installing in Live CD mode
------------------------------------------------------------------------------------
If a user browses a hard disk(s) in Live CD mode before choosing to install, Ubiquity will not allow installation onto this disk(s). It is necessary to exclude these, as you cannot apply partitioning to any disk with busy (mounted) partitions. To use a mounted disk for installation, first unmount the drive before attempting to install.

Steve Langasek (vorlon)
Changed in ubuntu-release-notes:
status: New → Fix Released
Revision history for this message
sunburst73 (eprach) wrote :

ubuntu 8-10 i386
I do confirm the previous comments :

after having boot on live cd, try to install with the installer,
but ubiquity shows an empty window at step 4 (partitionning)
althought gparted shows correctly the disks and partitions

therefore unable to install unbuntu unless first umounting busy(mounted) partitions
obviously a newbie certainly cannot guess that and manage to do it.

Revision history for this message
Andreas Kern (kerna) wrote :

I do confirm this behavior

I had the Problem with an usb-drive, as it did not show up in installer, i first thought it was a problem with the fact, that it was a usb drive itself.

i would suggest, to show the mounted partition and when you finally want to format/install/resize/... you get a warning with something like "On hardrive /dev/sdb following partitions are mounted: /dev/sdb2 /dev/sdb4, as for this the installer can't proceed." so the user at least knows, where the problem is

Evan (ev)
Changed in ubiquity (Ubuntu):
status: Triaged → Fix Released
Revision history for this message
Evan (ev) wrote :

Fixed in the latest daily-live CD:
http://cdimage.ubuntu.com/daily-live/20090317/jaunty-desktop-i386.iso

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