update manager hangs at "applying changes" window

Bug #192140 reported by Rick
6
Affects Status Importance Assigned to Milestone
synaptic (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

It doesn't always seem to happen when installing recommended updates for Ubuntu 7.10, but frequently the Update Manager hangs in the "Applying Changes" window and the progress bar stops. In the Details window, it's not prompting for any user input, in today's case, it just says "ldconfig deferred processing now taking place" and it's been like that for 30 mins or so.

Not really sure how to debug or recreate this, but if I run strace on the parent pid for the synaptic process, I see this over & over again:

time(NULL) = 1203086787
ioctl(3, FIONREAD, [0]) = 0
poll([{fd=3, events=POLLIN}, {fd=6, events=POLLIN}, {fd=8, events=POLLIN}], 3, 0) = 0
nanosleep({0, 5000000}, NULL) = 0
read(34, 0xbf873ebe, 1) = -1 EAGAIN (Resource temporarily unavailable)
time(NULL) = 1203086787

Not sure if that's relevant or not.

The only way to get out of the window seems to be to kill the pids, which probably isn't a good idea if it's in the middle of installing kernel updates...

Please let me know what additional info I can provide.

Thank you in advance for your support.
~Rick

Revision history for this message
D. Brodzik (amyrose) wrote :

This happens in Synaptic when doing any sort of package management too. I don't know what's going on, but I hope this gets fixed before Hardy is released--I'd hate to see this sort of thing slip into an LTS.

Changed in synaptic:
status: New → Confirmed
D. Brodzik (amyrose)
Changed in synaptic:
status: Confirmed → New
Matt Edwards (mwedwards)
Changed in synaptic:
status: New → Confirmed
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you? Thanks in advance.

Changed in synaptic (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".
Thanks again!

Changed in synaptic (Ubuntu):
status: Incomplete → Invalid
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