KMail/Konqueror symbol lookup error after recent qt3 update

Bug #185004 reported by Terence Simpson
16
Affects Status Importance Assigned to Milestone
kdepim (Ubuntu)
Invalid
Undecided
Unassigned
qt-x11-free (Ubuntu)
Fix Released
Critical
Luka Renko

Bug Description

Binary package hint: kmail

KMail crashes with a symbol lookup error on startup:
$ kmail
kmail: symbol lookup error: /usr/lib/libkmailprivate.so: undefined symbol: fstat64
ERROR: Communication problem with kmail, it probably crashed.

kmail 4:3.5.7enterprise20080118
on Kubuntu Hardy

Revision history for this message
hads (hads) wrote :

I can confirm on my system here with the same package version.

Thanks for reporting stdin.

Changed in kdepim:
status: New → Confirmed
description: updated
Revision history for this message
Raymond A. Meijer (rameijer) wrote :

Same here....

$ kmail
kmail: symbol lookup error: /usr/lib/libkmailprivate.so: undefined symbol: fstat64
ERROR: Communication problem with kmail, it probably crashed.

Version: kmail 4:3.5.7enterprise20080118-0ubuntu1 hardy
Kernel: 2.6.23-ck1 i686

Revision history for this message
Raymond A. Meijer (rameijer) wrote :

Same here....

$ kmail
kmail: symbol lookup error: /usr/lib/libkmailprivate.so: undefined symbol: fstat64
ERROR: Communication problem with kmail, it probably crashed.

kmail version 4:3.5.7enterprise20080118-0ubuntu1 hardy
Kernel version 2.6.23-ck1 i686

kmail version 4:3.5.7enterprise20070926-0ubuntu2 doesn't work anymore either, however:

$ kmail
kmail: symbol lookup error: /usr/lib/libkmailprivate.so: undefined symbol: _ZN15KFolderTreeItem13setFolderSizeEi

Could it have anything to do with the language-pack updates I installed this morning?

Revision history for this message
Gabriel Ambuehl (gabriel-ambuehl) wrote :

Happened for me after updating the packages in the attachment

Revision history for this message
Martin (martin-zdila) wrote :

same on my up-to-date hardy

Revision history for this message
Raymond A. Meijer (rameijer) wrote :

I get something similar in the file management part of Konqueror:

konqueror: symbol lookup error: /usr/lib/kde3/konq_sidebartree_dirtree.so: undefined symbol: stat64

Revision history for this message
Jonathan Riddell (jr) wrote :

Raymond, what versions of libqt3-mt, kdelibs4c2a and konqueror do you have installed?

Revision history for this message
Luka Renko (lure) wrote :

konqueror bug reproduced here:

konqueror: symbol lookup error: /usr/lib/kde3/konq_sidebartree_dirtree.so: undefinedsymbol: stat64

Go to file management, open sidebar (F9) and click on Home in sidebar.

Changed in kdepim:
assignee: nobody → lure
importance: Undecided → Critical
Revision history for this message
Luka Renko (lure) wrote :

It seems that recent qt3 updated caused this:

[UPGRADE] libqt3-compat-headers 3:3.3.8really3.3.7-0ubuntu13 -> 3:3.3.8-b-0ubuntu1
[UPGRADE] libqt3-headers 3:3.3.8really3.3.7-0ubuntu13 -> 3:3.3.8-b-0ubuntu1
[UPGRADE] libqt3-mt 3:3.3.8really3.3.7-0ubuntu13 -> 3:3.3.8-b-0ubuntu1
[UPGRADE] libqt3-mt-dev 3:3.3.8really3.3.7-0ubuntu13 -> 3:3.3.8-b-0ubuntu1
[UPGRADE] qt-x11-free-dbg 3:3.3.8really3.3.7-0ubuntu13 -> 3:3.3.8-b-0ubuntu1
[UPGRADE] qt3-dev-tools 3:3.3.8really3.3.7-0ubuntu13 -> 3:3.3.8-b-0ubuntu1
[UPGRADE] qt3-doc 3:3.3.8really3.3.7-0ubuntu13 -> 3:3.3.8-b-0ubuntu1

Revision history for this message
Luka Renko (lure) wrote :

Assign to more appropriate package

Revision history for this message
Wouter Deconinck (wdconinc) wrote :

Affected libraries (with ldd -r -d 2>&1 | grep undefined | grep stat64 on /usr/lib and /usr/lib/kde3)

undefined symbol: fstat64 (/usr/lib/libkmailprivate.so)
undefined symbol: stat64 (/usr/lib/libkmailprivate.so)
undefined symbol: stat64 (/usr/lib/libkdepim.so.1)
undefined symbol: stat64 (/usr/lib/libdigikam.so)
undefined symbol: fstat64 (/usr/lib/libdigikam.so)
undefined symbol: stat64 (/usr/lib/libk3b.so)
undefined symbol: lstat64 (/usr/lib/libk3b.so)
undefined symbol: stat64 (/usr/lib/libkeximain.so.2)
undefined symbol: stat64 (/usr/lib/kde3/kio_digikamalbums.so)
undefined symbol: stat64 (/usr/lib/kde3/libarkpart.so)
undefined symbol: stat64 (/usr/lib/kde3/konq_sidebartree_dirtree.so)

Revision history for this message
Luka Renko (lure) wrote :

After update, konqueror and kmail are working again.

It seems we will need to rebuild other packages (ark, digikam, k3b, kexi, koffice...) :-(

Revision history for this message
Kamba (blamer) wrote :

i confirm this.

"~$ kontact
kontact: symbol lookup error: /usr/lib/libkmailprivate.so: undefined symbol: fstat64
ERROR: Communication problem with kontact, it probably crashed."

the same is with kmail. after recent update.
2.6.24-2-generic - hardy alpha2.

And i can confirm konqueror bug - "Home","Root folder" and "Services" are empty in sidebar.

Revision history for this message
Raymond A. Meijer (rameijer) wrote :

Jonathan Riddell wrote:

> Raymond, what versions of libqt3-mt, kdelibs4c2a and konqueror do you have installed?

kdelibs4c2a 4:3.5.8-4ubuntu4
konqueror 4:3.5.8-2ubuntu14
libqt3-mt 3:3.3.8-b-0ubuntu1

Dowloading updates now:

  akregator cupsys-bsd cupsys-client cupsys-common curl faac gconf2 gconf2-common gstreamer0.10-plugins-bad-multiverse k3b kaddressbook kaffeine kalarm kappfinder karm kate kde4
  kde4-amusements kde4-core kde4-style-qtcurve kde4libs-bin kdebase-data kdebase-workspace kdebase-workspace-bin kdebase-workspace-data kdelibs-data kdelibs5 kdelibs5-data
  kdelibs5-dev kdepasswd kdepim-kfile-plugins kdepim-kio-plugins kdepim-kresources kdepim-wizards kdeprint kdm-kde4 khelpcenter kicker kleopatra klipper klipper-kde4 kmail
  kmailcvt kmenuedit knode knotes konqueror-nsplugins konsole konsolekalendar kontact korganizer korn kpager kpersonalizer kpilot ksmserver ksplash ksysguard ksysguard-kde4
  ksysguardd ksysguardd-kde4 ktip ktnef kvkbd kwin kwin-kde4 libcupsimage2 libcupsys2 libcupsys2-dev libfaac0 libk3b2 libkcal2b libkdepim1a libkleopatra1 libkmime2 libkonq4
  libkpimexchange1 libkpimidentities1 libksieve0 libktnef1 libltdl3 libltdl3-dev libmimelib1c2a libmp4v2-0 libphonon4 libplasma1 libsasl2-2 libsasl2-modules libtool mencoder
  mplayer networkstatus openoffice.org-l10n-common python-gdbm sudo systemsettings-kde4 update-manager-core

Let's see...

Revision history for this message
Raymond A. Meijer (rameijer) wrote :

Updates installed and everything is working again:

kdelibs4c2a 4:3.5.8-4ubuntu4
kmail 4:3.5.7enterprise20080118-0ubuntu2
konqueror 4:3.5.8-2ubuntu14
libqt3-mt 3:3.3.8-b-0ubuntu1

Thanks!

Revision history for this message
Raymond A. Meijer (rameijer) wrote :

Hmm, still not quite there yet:

$ konqueror /tmp
konqueror: symbol lookup error: /usr/lib/kde3/konq_sidebartree_dirtree.so: undefined symbol: stat64

And like Kamba said:

> And i can confirm konqueror bug - "Home","Root folder" and "Services" are empty in sidebar.

Same here...

Revision history for this message
Raymond A. Meijer (rameijer) wrote :

After the most recent updates everything is fine:

kdelibs4c2a 4:3.5.8-4ubuntu6
kmail 4:3.5.7enterprise20080118-0ubuntu2
konqueror 4:3.5.8-2ubuntu15
libqt3-mt 3:3.3.8-b-0ubuntu1

Revision history for this message
Luka Renko (lure) wrote :

I think you need konqueror package version 4:3.5.8-2ubuntu15

Revision history for this message
Kamba (blamer) wrote :

Everything is fine, even "Home" in Konqueror is not empty after today's upgrade.

Revision history for this message
Luka Renko (lure) wrote :

Marking as fixed for now. Feel free to reopen if this is still problem for you.

Changed in qt-x11-free:
status: Confirmed → Fix Released
Changed in kdepim:
status: New → Invalid
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