[upstream] OpenOffice fails to open file over ftp when user not anonymous

Bug #36424 reported by gebi
38
Affects Status Importance Assigned to Milestone
OpenOffice
Invalid
Unknown
openoffice.org (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Clicking on a xx.ppt icon on
a ftp connection in nautilus
2.14 in dapper flight 5 -
opens a oo2 window with
"general input/output error".

This bug is also present in Ubuntu 7.10 (Gutsy Gibbon)

Revision history for this message
Sebastien Bacher (seb128) wrote :

That's an openoffice message, reassigning. It does the same from a command line

Revision history for this message
Matthias Klose (doko) wrote :

works for me.
- is this anonymous ftp?
- if not, did you give the correct password?

Changed in openoffice.org:
status: Unconfirmed → Needs Info
Revision history for this message
gebi (gebi) wrote :

no - it is not anonymous ftp. the password is correct simply because
for other file-types as pdf -> evince opens the file.
but no possibility to change the default action https://launchpad.net/malone/bugs/36427

Revision history for this message
Matthias Klose (doko) wrote : Re: [Bug 36424] oo2 failed to load file from ftp in nautilus

gebi schrieb:
> Public bug report changed:
> https://launchpad.net/malone/bugs/36424
>
> Comment:
> no - it is not anonymous ftp. the password is correct simply because
> for other file-types as pdf -> evince opens the file.
> but no possibility to change the default action https://launchpad.net/malone/bugs/36427

oowriter ftp://USER:PASSWORD@HOST/bullet-test.odt

works for me.

Revision history for this message
gebi (gebi) wrote : Re: oo2 failed to load file from ftp in nautilus

no - it is not anonymous ftp. the password is correct simply because
for other file-types as pdf -> evince opens the file.
but no possibility to change the default action https://launchpad.net/malone/bugs/36427

Revision history for this message
gebi (gebi) wrote :

ftp://USER:PASSWORD@HOST/bullet-test.odt
works for me to. but the password when opening a M$ file is not in the url.
to make the problem more clear some
screenshots:
1.connect to server:
http://gebi.fastmail.fm/Screenshot.png

2.nautilus asks for the password:
http://gebi.fastmail.fm/Screenshot-1.png

3.selecting a jpg-image, press
"always allow"
and eog fires up - fine :-)
http://gebi.fastmail.fm/Screenshot-4.png

4. but selecting a M$ file:
http://gebi.fastmail.fm/Screenshot-5.png
give a error message.
looks like that the password is not in the ftp url ?!

hope that helps

Revision history for this message
Philipp Dreimann (philipp-dreimann-deactivatedaccount) wrote :

I've the same problem here with OO 2.0.4-0ubuntu2.

I tried to open a file with the open-dialog in openoffice. In the "Places"-area on the left side there is a saved ftp-connection. I'm able to list files and directories there but it's not possible to open or save a file to that ftp-connection with openoffice.

The ftp-connection needs an username and an password to login.

I'm using edgy.

Revision history for this message
Philipp Dreimann (philipp-dreimann-deactivatedaccount) wrote :

setting it to "confirmed" -- or can someone explain me what is still needed?!

Changed in openoffice.org:
status: Needs Info → Confirmed
Revision history for this message
wvengen (wvengen) wrote :

Same problem for me with OO.org 2.0.4-ubuntu4.
I noticed a small difference in the error message for these two cases:

1. Start OO.org and open a file from passw-protected ftp
   --> dlg with "general input/output error"

2. Run from cmdline: openoffice ftp://user:passw@host/file
   This opens the file, it works.
   Then open a file from the same ftp location using File->Open.
   --> dlg with "Access to ftp://user@host/file was denied"

Notice that, again, the password is missing here.

I got these error message on the console/xsession-errors:

(nautilus:4202): libgnomevfs-WARNING **: gnome-vfs-monitor.c: A monitor handle was destroyed before it was added to the method hash table. This is a bug in the application and can cause crashes. It is probably a race-condition.

(soffice.bin:6857): libgnomevfs-WARNING **: gnome-vfs-monitor.c: A monitor handle was destroyed before it was added to the method hash table. This is a bug in the application and can cause crashes. It is probably a race-condition.

The former occurs a couple of time in ~/.xsession-errors. I haven't been able to reproduce them though.

Revision history for this message
gebi (gebi) wrote :

still open in feisty herd 4

Revision history for this message
Duncan Lithgow (duncan-lithgow) wrote :

Still present in Ubuntu 7.04 (Feisty Fawn) updated to the release of Feisty Beta.

Revision history for this message
Philipp Dreimann (philipp-dreimann-deactivatedaccount) wrote :

why is nothing happening here?!

any openoffice maintainer reading?!

Changed in openoffice.org:
assignee: nobody → openoffice-pkgs
Revision history for this message
Sebastien Bacher (seb128) wrote :

there is not real openoffice maintainer at the moment, you are welcome to give an hand maintainer the package though

Revision history for this message
Sebastien Bacher (seb128) wrote :

the comment was not clear, there is nobody working only on maintaining openoffice, Mathias who is the maintainer at the moment has many other things to do and could use some help there

Revision history for this message
Duncan Lithgow (duncan-lithgow) wrote :

Thanks for your bug report, maybe this has been fixed in Ubuntu 7.10. Could someone please try the latest live CD version of Ubuntu and update this bug? CD images of today's build of Ubuntu are here: http://cdimage.ubuntu.com/daily/current/

Revision history for this message
wvengen (wvengen) wrote :

Ok, I got today's live image from http://cdimage.ubuntu.com/daily-live/current/ and tested it with Gutsy. No change, same behaviour as my previous comment from 2007-01-08 (comment 9) :(

description: updated
Revision history for this message
Michael Deelwater (launchpad-falsum) wrote :

I experienced the same bug on gutsy in opening a ODT file via samba (local samba server). Saving the file via nautilus is works, so this does not seem to be a networking problem.

Revision history for this message
gebi (gebi) wrote :

still open in gusty herd 5+
using nautilus 2.20

Revision history for this message
Chris Cheney (ccheney) wrote : Re: OpenOffice fails to open file over ftp when using Nautilus

I can open a file over ftp when using anonymous user but not when using a regular user on Ubuntu 7.10.

Changed in openoffice.org:
assignee: openoffice-pkgs → nobody
importance: Medium → Low
Chris Cheney (ccheney)
Changed in openoffice.org:
status: Confirmed → In Progress
Chris Cheney (ccheney)
Changed in openoffice.org:
importance: Low → High
Chris Cheney (ccheney)
Changed in openoffice.org:
importance: High → Critical
Revision history for this message
gebi (gebi) wrote : Re: [ooo-build] [hardy] OpenOffice fails to open file over ftp when using Nautilus

still open in hardy beta

Revision history for this message
Chris Cheney (ccheney) wrote :

Confirmed that upstream's version does not work with ftp on the command line either:

eg soffice ftp://username@hostname/home/username/Documents/example.odt - refuses to open even when correct password given.

Changed in openoffice.org:
importance: Critical → High
status: In Progress → Confirmed
Changed in openoffice:
status: Unknown → New
Chris Cheney (ccheney)
Changed in openoffice.org:
status: Confirmed → Triaged
Revision history for this message
Mateus Araújo (iris-n) wrote : Re: [Upstream] [hardy] OpenOffice fails to open file over ftp when user not anonymous

Confirmed in Intrepid also.

Revision history for this message
jscc88 (jscc88-deactivatedaccount) wrote :

in ubuntu 8.10 this problem dont be

Revision history for this message
jscc88 (jscc88-deactivatedaccount) wrote :

and if you want you can download the openoffice 3.0 this version is very good.

Revision history for this message
Chris Cheney (ccheney) wrote :

Juan,

This worked properly for you in Intrepid and 3.0? It still doesn't work for me in either.

Chris

Changed in openoffice:
status: New → Confirmed
Revision history for this message
Chris Cheney (ccheney) wrote :

This bug is fixed in Jaunty after disabling gnome-vfs/gio and using gio gvfs fuse instead.

Changed in openoffice.org:
status: Triaged → Fix Released
Revision history for this message
Duncan Lithgow (duncan-lithgow) wrote :

but is gnome-vfs/gio disabled by default and replaced by gio gvfs? otherwise this is a workaround and not a fix...

Revision history for this message
Chris Cheney (ccheney) wrote :

Yes it is disabled at build time, the only way to do network IO now is via gio gvfs fuse. gnome-vfs which was what OOo had been previously using is EOL and will be removed with Gnome 3.0 next spring (2010) so fixing that is or little real use.

Changed in openoffice:
status: Confirmed → In Progress
Changed in openoffice:
status: In Progress → Invalid
Revision history for this message
wvengen (wvengen) wrote :

hmm why has it gone automatically to 'invalid'? I'll try to confirm if it's fixed and if it works by default.

Changed in openoffice:
status: Invalid → In Progress
Revision history for this message
KarlGoetz (kgoetz) wrote : Re: [Bug 36424] Re: [upstream] OpenOffice fails to open file over ftp when user not anonymous

On Thu, 23 Jul 2009 16:31:37 -0000
wvengen <email address hidden> wrote:

> hmm why has it gone automatically to 'invalid'? I'll try to confirm if
> it's fixed and if it works by default.
>
> ** Changed in: openoffice
> Status: Invalid => In Progress
>

Upstreams bts has marked it invalid - check there for the reason.
kk

--
Sent mobile, appologies for no GPG sig.
Sent offline, appologies if its already been answered better.

Changed in openoffice:
status: In Progress → Invalid
Revision history for this message
wvengen (wvengen) wrote :

But upstream has it marked as RESOLVED / WORKSFORME, that doesn't seem "invalid". Might be bug #237126 showing up. Sorry for the buzz.

Revision history for this message
Chris Cheney (ccheney) wrote :

wvengen, it is due to the way mapping status between launchpad and the upstream bug tracker.

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