Ubuntu
openoffice.org package

No Sound when viewing a Presentation

Bug #216995 reported by MichelK on 2008-04-13

	Status	Importance	Assigned to
openoffice.org (Mandriva)	New	Undecided	Unassigned
openoffice.org (Ubuntu)	Invalid	Undecided	Unassigned
openoffice.org-amd64 (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: openoffice.org2

I have downloaded KUbuntu 8.04 and I am trying to use Impress to read a PowerPoint presentation containing sound.
The presentation is read OK but there is no sound.
I point out that my sound card is working and I have tested it. (Just in case) so this appears to be some kind of routing problem with sound produced by OpenOffice to the KDE sound server, but I don't know where to look for parameters.

I have also downloaded the Knoppix 5.3 DVD and found out that the functionnality works out of the box there but I have not managed to find out why.

Maybe the parameters from the KDE/OpenOffice/Arts/whatever need some tuning.

I send you the file I try to play.

Revision history for this message

MichelK (michel-kapel) wrote on 2008-04-13:

The file I try to play (works but no sound) Edit (2.9 MiB, application/vnd.ms-powerpoint)

Revision history for this message

godef (godef-th) wrote on 2008-04-30:

I just tried to play this file in Mandriva 2008 (KDE 3.5.7) with openoffice.org.2.2.1-4.1mdv2008.0. No sound.
Same result with all the pps I have tried.
KDE and Kaffeine sounds (Xine) are OK.
Mplayer is installed but the mplayer window in OOo Impress is gray and not responding.
Java-1.6.0-sun is installed with Alsa support and its path is recognized by OOo Impress. JRE works fine with OOo Base.

Thank you for your help.

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-07-23:

Do you still have this problem with openoffice.org 1:2.4.1-1ubuntu2 in Ubuntu 8.04?

Changed in openoffice.org-amd64:
status:	New → Invalid
Changed in openoffice.org:
status:	New → Incomplete

Revision history for this message

MichelK (michel-kapel) wrote on 2008-07-24: Re: [Bug 216995] Re: No Sound when viewing a Presentation

Don't know but likely.
I have not installed 8.04 yet I have tested files with a live-CD and that
did not work, this was in May I don't know if the live-CD has been changed.
On the other hand I have come to believe that this is not so much an
OpenOffice problem than a question of integration of OO to the distro.
Don't know if the package changes anything to that ...

2008/7/23 Chris Cheney <email address hidden>:

> Do you still have this problem with openoffice.org 1:2.4.1-1ubuntu2 in
> Ubuntu 8.04?
>
> ** Changed in: openoffice.org-amd64 (Ubuntu)
> Status: New => Invalid
>
> ** Changed in: openoffice.org (Ubuntu)
> Status: New => Incomplete
>
> --
> No Sound when viewing a Presentation
> https://bugs.launchpad.net/bugs/216995
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-07-24:

MichelK,

This only appears under Kubuntu, correct? If so I think it is probably missing some bits of gstreamer needed to make the audio play.

Thanks,

Chris Cheney

Changed in openoffice.org:
status:	Incomplete → Confirmed

Revision history for this message

MichelK (michel-kapel) wrote on 2008-07-25:

2008/7/24 Chris Cheney <email address hidden>:

> MichelK,
>
> This only appears under Kubuntu, correct? If so I think it is probably
> missing some bits of gstreamer needed to make the audio play.
>
> Yes, thought it might be something like this but had no idea what OO was
using for sound output.
Will look further into gstreamer.
What I found interesting was that it works out of the box with Knoppix
Live-CD so I will look what gstreamer packages are round there, of course
this does not tell me how the packages are built, but since Knoppix is also
Debian based I had hoped it would be close enough.

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-10-20:

Do you still have this problem with openoffice.org 1:2.4.1-11ubuntu2 in Ubuntu 8.10?

Changed in openoffice.org:
status:	Confirmed → Incomplete

Revision history for this message

MichelK (michel-kapel) wrote on 2008-10-21:

As far as I know yes ... but I have not installed OpenOffice 3.0 yet. Has
there been an update of integration with 8.04 in the last 2 days ??

Was thinking about you. I will send you one pps that gives me problems so
you have an example (I guess you already have some but just in case this
would be Yet Another Thing M$ F.. Up in PPS Format).

BTW I tried a Mandriva Live CD and the sound was actually played at the
start of presentation ... until I asked for the next picture :-/.

So far only Knoppix has passed that test.

2008/10/20 Chris Cheney <email address hidden>

> Do you still have this problem with openoffice.org 1:2.4.1-11ubuntu2 in
> Ubuntu 8.10?
>
> ** Changed in: openoffice.org (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> No Sound when viewing a Presentation
> https://bugs.launchpad.net/bugs/216995
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-10-21:

What kind of sound files are in the document? If they are mp3's then you must install the proper gstreamer plugins for them, openoffice.org can't depend on the extra plugins since they are in the universe repository.

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-10-21:

#10

Also make sure all of the suggests are installed for the openoffice.org-impress package, that might help.

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-10-24:

#11

Please follow up to the launchpad report not just send me responses privately...

Do you have all of the suggests installed for impress they are:

gstreamer0.10-plugins-base, gstreamer0.10-plugins-good, gstreamer0.10-plugins-ugly, gstreamer0.10-plugins-bad, gstreamer0.10-ffmpeg

If not then install them and see if it works.

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-10-25:

#12

test

Changed in openoffice.org:
milestone:	none → dapper-updates
milestone:	dapper-updates → none

Revision history for this message

MichelK (michel-kapel) wrote on 2008-10-25:

#13

Le Friday 24 October 2008 21:02:03 Chris Cheney, vous avez écrit :
> Please follow up to the launchpad report not just send me responses
> privately...
>
> Do you have all of the suggests installed for impress they are:
>
> gstreamer0.10-plugins-base, gstreamer0.10-plugins-good, gstreamer0.10
> -plugins-ugly, gstreamer0.10-plugins-bad, gstreamer0.10-ffmpeg
>
> If not then install them and see if it works.

THAT WAS IT
Installed
gstreamer0.10-plugins-ugly, gstreamer0.10-plugins-bad, gstreamer0.10-ffmpeg
and it all worked.
Sorry but on the face of it, why should I have installed something name "bad"
or "ugly" in my system if all the rest worked ...
I will look into the description of those packages.

THANK YOU THANK YOU THANK YOU

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-10-27:

#14

The codecs in ugly aren't legally distributable in all locations and bad haven't been well tested. But if you need them to play your files... well then you need them.

Changed in openoffice.org:
status:	Incomplete → Invalid

Revision history for this message

Desmond (desmond-armstrong) wrote on 2009-03-25:

#15

I have problem with sound on .pps and .ppt presentation files.
The sound stutters at about 1 second intervals.
The same files work perfectly with Mandriva 2008.1 (kernel 2.6.24) and OOo 2.4.1 but exhibit this problem with Mandriva 2009.0 (kernel 2.6.27) OOo 3.0.0

I am unable to determine where the problem lies.