indicator session applet missing after upgrade to Karmic with UNR

Bug #461115 reported by sciencewhiz
46
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Release Notes for Ubuntu
Fix Released
Undecided
Unassigned
netbook-launcher (Ubuntu)
Won't Fix
High
UNR in Ubuntu

Bug Description

On some UNR upgrades, "indicator-session" applet isn't added to the panel which makes it really hard to shutdown.

Workaround:
Add indicator-session applet manually to the panel; follow these steps:
- right click on the Ubuntu logo on the top left ("go-home-applet"), unlock it from the panel
- right click in the same place and select Move and move it a bit to the right to make some free panel space
- right click on the free panel space you just created and chose "Add to panel"; search for
- search for "session" and add the "Indicator Applet Session" applet (NOT the "Log Out..." applet)
- move applets around on the panel as you prefer; usually the session indicator applet goes to the very far right and the go-home applet to the very left

Proposed release notes:
Ubuntu Netbook Remix missing a shutdown applet in the top panel after upgrade
--
On Ubuntu Netbook Remix, you might miss a shutdown applet on the top panel; as a workaround, add the "Indicator Applet Session" applet manually after moving the current applets around to free some space; this is all achieved by right-clicking the top panel. See Bug:461115 for detailed instructions.

Revision history for this message
sciencewhiz (christmasboy-81) wrote :
Paul Larson (pwlars)
Changed in netbook-launcher (Ubuntu):
importance: Undecided → High
summary: - indicator session applet missing after upgrade to Karmin with UNR
+ indicator session applet missing after upgrade to Karmic with UNR
Revision history for this message
Loïc Minier (lool) wrote :

We had reports from mdz and others on IRC that this happened for them, but this issue is hard to reproduce; I'm marking it as confirmed because we had two reports for it already.

My personal suspicion goes to usage of desktop-switcher in jaunty, then upgrading to karmic as a possible explanation of steps leading to this bug.

Changed in netbook-launcher (Ubuntu):
status: New → Confirmed
assignee: nobody → UNR in Ubuntu (ubuntu-unr)
Revision history for this message
François Tissandier (baloo) wrote :

I can confirm I have this problem too. I can easily reproduce it as our 9.04 configuration is installed using CloneZilla. I tried the upgrade a couple of times this week to make sure it can be reproduced. So I can easily send you all the files from the original 9.04 installation.

Loïc Minier (lool)
description: updated
description: updated
Revision history for this message
Mark Fraser (launchpad-mfraz) wrote :

When I upgraded mine, both indicator-applet (looks like an envelope) and indicator-applet-session (to log-out) were missing from the panel. I tried to add them manually, but the colours were inverted, dark on light instead of light on dark.

Loïc Minier (lool)
description: updated
description: updated
Revision history for this message
François Tissandier (baloo) wrote :

I tried your workaround, but the new icons have a grey background, not a dark one. So it helps, but it looks quite ugly :)

Revision history for this message
Paul Larson (pwlars) wrote :

Could you post a screenshot of what it looks like after the upgrade please? Thanks

Revision history for this message
François Tissandier (baloo) wrote :
Revision history for this message
Loïc Minier (lool) wrote :

What is the output of:
gconftool-2 -g /desktop/gnome/interface/gtk_theme

If it is Human, please set it to Dust with:
gconftool-2 -s /desktop/gnome/interface/gtk_theme -t string Dust
and try adding the indicators again; are these more visible?

Did you use desktop-switcher when running 9.04/Jaunty's UNR?

Revision history for this message
François Tissandier (baloo) wrote :

Output:
Human-Murrine-Netbook
Please note that i dont think I have touched anything regarding themes. It's more or less a standard system we are using.

After your change: yes they look better

Did I use desktop-switcher? Hard to remember, but I guess I tried it once at least, yes.

Revision history for this message
Loïc Minier (lool) wrote :

Where did you get the Human-Murrine-Netbook theme from? Could you please send the output of dpkg -S Human-Murrine-Netbook?

How was this system installed? Factory pre-installed with UNR, or Jaunty install or...?

Revision history for this message
François Tissandier (baloo) wrote :

dpkg -S Human-Murrine-Netbook
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/panel.rc
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel/panelbutton1.png
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel/handle-h.png
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel/drawing.svg
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel/panelbutton2.png
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel/panel-bg.png
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/gtkrc
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/index.theme
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel/panelbutton3.png
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel/button2.png
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel/handle-v.png
human-netbook-theme: /usr/share/themes/Human-Murrine-Netbook/gtk-2.0/Panel/panelbutton4.png

Installed from the ISO I guess, I don't remember well. But it was preconfigured with a Dell 8.04 or 8.10 version, we replaced it with Jaunty.

Revision history for this message
Loïc Minier (lool) wrote :

Hmm so what happened is that you used desktop-swicher and that changed the GConf settings from "use the defaults" (Gtk+ theme and panel layout notably) to "user set". On upgrade, the defaults were changed but your "manually" set settings were kept as overrides.

(This is typically why we drop desktop-switcher and want to use separate session types which override the GConf path in next release.)

I guess we need some piece of code on upgrades which forces fixing the panel config, the gtk+ theme and the like when we detect that you one used desktop-switcher.

Revision history for this message
Steve Langasek (vorlon) wrote :

Documented at <https://wiki.ubuntu.com/KarmicKoala/ReleaseNotes#Ubuntu%20Netbook%20Remix%20missing%20shutdown%20applet%20after%20upgrade>:

After upgrading Ubuntu Netbook Remix, the shutdown applet may be absent from the top panel. As a workaround, move the current applets to make some available space on the panel, then right-click in the freed space to add the "Indicator Applet Session" applet manually. See Bug:461115 for detailed instructions.

Changed in ubuntu-release-notes:
status: New → Fix Released
Revision history for this message
sciencewhiz (christmasboy-81) wrote :

I also had to change the theme to dust to get the color right. I'm going to guess that is also related to the use of desktop-switcher and should be mentioned in the description of how to fix it.

Using the instructions above, I could not get the indicator session applet moved past the notification area, until I realized that I had to right-click a little to the left of the audio icon to unlock the notification area. That might also be worth mentioning for novice users.

Revision history for this message
David Abernathy (dabernat) wrote :

I upgraded my Acer Aspire One D250 from UNR 9.04 to 9.10 and, in addition to missing the shutdown applet, I also can't find the battery status indicator or the wireless signal applet. They are not included in the options when I right click a panel and try to add them. Anyone else have this problem? Other than that, 9.10 is looking good so far...

Revision history for this message
Brandon Thomson (gravix) wrote :

On my eeepc 901 without UNR I didn't even get the indicator-applet-session package installed during the upgrade. However after installing it manually the panel looks like it should.

Thanks for the tip about unlocking the notification area, I needed it to get the applet over there.

Revision history for this message
David Abernathy (dabernat) wrote :

Oh, duh, never mind. I added the "notification area" applet to the panel and got the missing notification icons.

Revision history for this message
viganiko (aniko-nagyne-vig) wrote :

For me the update on an Acer Aspire One worked. My problem is I don't have the add to panel option, even if I create new space with the workaround.

Revision history for this message
ohiomoto (ohiomoto) wrote :

I also lost my indicator-applet-session after my upgrade and got the ugly gray background after adding on the panel. I'm using the default Human-Murrine-Netbook theme and I do use my desktop-switcher. If I switch to any other theme, indicator-applet-session looks better, but Human-Murrine-Netbook looks the best for everything else.

Any chance of fixing it so I can use the Human-Murrine-Netbook theme?

Revision history for this message
ohiomoto (ohiomoto) wrote :

I found that if I changed the Background settings in the Panel Properties to Solid Color and then adjusting the transparency level I could replicate the original look or the panel. It would be nice to change the font color of the indicator-applet-session, but I'll live with it the way it is until there is an update.

Revision history for this message
ohiomoto (ohiomoto) wrote :

I'm sorry. I never posted the original screens hot with the gray background in the indicator-applet-session. Here is the "before".

Revision history for this message
Omer Akram (om26er) wrote :

what can we do about this bug now. we are not gonna release karmic again for sure so what can be done for this bug report?

Revision history for this message
Didier Roche-Tolomelli (didrocks) wrote :

@om26er: I guess we can set it as won't fix it as the transition as been mostly done.

Changed in netbook-launcher (Ubuntu):
status: Confirmed → Won't Fix
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