Ubuntu
linux package

Realtek SD card reader - Realtek Semiconductor Co., Ltd. Device 5288 (rev 01)

Bug #658351 reported by Luca Ferretti on 2010-10-11

This bug report is a duplicate of: Bug #698006: Realtek card reader (PCI 10ec:5208) not working. Edit Remove

This bug affects 7 people

Affects		Status	Importance	Assigned to
	Linux	Confirmed	Medium	linux-kernel-bugs #28272
	linux (Ubuntu)	Confirmed	Medium	Unassigned
Nominated for Lucid by Andrea Colangelo

Bug Description

Testing Ubuntu 10.10 final release on Dell Inspiron M301Z

https://wiki.ubuntu.com/Testing/Laptop/Reports/DellInspironM301Z

Nothing happens inseriting SDHC and xD cards on card reader (Realtek Semiconductor Co., Ltd. Device 5288 (rev 01)). It seems there are some driver issue[1] with this controller or maybe it's simply currently unsupported by linux kernel.
Note this card reader controller could be available on other laptops, so this bug could be a duplicate.

[1] http://bugs.meego.com/show_bug.cgi?id=2390

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic 2.6.35-22.33
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: luca 1590 F.... pulseaudio
CRDA: Error: [Errno 2] Nessun file o directory
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xd0500000 irq 16'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,1028044b,00100105'
   Controls : 14
   Simple ctrls : 9
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd0210000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Mon Oct 11 15:24:15 2010
HibernationDevice: RESUME=UUID=b1843e3b-a9b2-4b57-843b-8a51ec7e3022
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate amd64 (20100928)
MachineType: Dell Inc. Inspiron M301Z
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=aea8df88-f12e-42e5-8be1-74e5170cdaca ro quiet splash
ProcEnviron:
LANG=it_IT.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
dmi.bios.date: 07/16/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd07/16/2010:svnDellInc.:pnInspironM301Z:pvrA03:rvnDellInc.:rn:rvrA03:cvnDellInc.:ct8:cvrA03:
dmi.product.name: Inspiron M301Z
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.
---
Architecture: amd64
DistroRelease: Ubuntu 10.10
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate amd64 (20100928)
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
LANG=it_IT.utf8
SHELL=/bin/bash
Tags: maverick
Uname: Linux 2.6.36-020636rc8-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

See original description

Tags:

Revision history for this message

Luca Ferretti (elle.uca) wrote on 2010-10-11:

AcpiTables.txt Edit (213.2 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (586 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (265 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (52.1 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (8.5 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.0.txt Edit (1.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (455 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (245 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (554 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.0 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (182 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (109.3 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (249.0 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (299.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Jeremy Foshee (jeremyfoshee) wrote on 2010-10-15:

Hi Luca,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: kj-triage
Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Luca Ferretti (elle.uca) wrote on 2010-10-15:

Mainline kernel installed (2.6.36-020636rc8-generic #201010150908), tested, and executed apport-collect.

Unfortunately the card reader is still unrecognized.

tags:	added: apport-collected
description:	updated
tags:	removed: needs-upstream-testing

Revision history for this message

Neil Mayhew (neil.mayhew) wrote on 2010-10-27:

I have the same problem on an HP mini 110-3000. The MeeGo bug report suggests that there is a vendor-supplied driver available as source, but I haven't been able to find it.

Revision history for this message

Jeremy Foshee (jeremyfoshee) wrote on 2011-01-10:

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: kj-expired
Changed in linux (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Roger Martin (rogerm4242) wrote on 2011-01-14:

I tested the Jan 12 daily build and the card reader still shows no signs of life on my HP mini 110-3018.

Changed in linux (Ubuntu):
status:	Expired → New

Revision history for this message

Luca Ferretti (elle.uca) wrote on 2011-02-05:

No news from Ubuntu natty alpha 2, still unsupported. I'm going to open a bug on kernel.org

Brian Murray (brian-murray) on 2011-02-07

Changed in linux (Ubuntu):
importance:	Undecided → Medium

Bug Watch Updater (bug-watch-updater) on 2011-02-11

Changed in linux:
importance:	Unknown → Medium
status:	Unknown → Confirmed

Revision history for this message

Chris Ball (chris-ubuntu) wrote on 2011-02-27:

Hi,

Luca pointed me at the tarball, you can get it from: www.realtek.com > Download > Computer Peripheral ICS > Card Reader Solution > Card Reader Controllers > Software > section "Unix (Linux)"

I could now add support for this controller to the mainline kernel, but I don't have hardware to test it on.

Revision history for this message

karpatt (alessandro-simone-gmail) wrote on 2011-02-27:

It Works ! Thanx Chris Ball and Luca Ferretti !

Revision history for this message

Tr4sK (tr4sk) wrote on 2011-03-28:

#10

Yeah, that's work!
Thx all.

I already try this trick's under Lucid but that doesn't fix my problem.

For information:

PCIE card reader driver for Linux (support kernel version up to V2.6.37)

Changed in linux (Ubuntu):
status:	New → Confirmed
tags:	added: natty
tags:	added: lucid

Revision history for this message

Tr4sK (tr4sk) wrote on 2011-03-28:

#11

Oh, sorry.
I'm on a Natty daily build AMD64
Computer, HP Mini 100

Tr4sK (tr4sk) on 2011-03-28

summary:

- Realtek card reader (device 5288) unusable on Dell Inspiron M301Z
+ Realtek SD card reader - Realtek Semiconductor Co., Ltd. Device 5288
+ (rev 01)

Revision history for this message

Christof Buchbender (ascurion) wrote on 2011-04-23:

#12

Just wanted to report that after upgrading from Maverick 10.10 to Natty 11.04 Beta 2 the card reader works out of the box for me on a M301z. The latest official kernel on 10.10. still did not do the trick.

Revision history for this message

Julien Olivier (julo) wrote on 2011-05-25:

#13

I've just tested on Natty, and it works most of the time, which means that sometimes the SD card is not seen, and sometimes it is. It might be a hardware problem though...

Another strange thing is that, when it is seen, it is detected but not automatically mounted. I have to click on it in Nautilus to have it mounted.

Revision history for this message

Peter Bullert (skyluc00mind) wrote on 2011-05-25:

#14

I have just stumbled on this bug here, could this one here in any way related to bug#787855 ? Different machine(s) brand but symptoms are almost the same

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/787855

Thanks

Revision history for this message

Seth Forshee (sforshee) wrote on 2011-05-25:

#15

It looks like support for this device was added to natty via a staging driver, see bug #698006. I'm going to mark this one as a duplicate of that one. The automount problems should be fixed as well, see bug #759963.

@Peter, it doesn't look like your machine uses the same card reader so yours really is a different problem.