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Not mount usb-storage - dmesg: usb 1-1: reset high speed USB device using ehci_hcd and address N

Bug #530227 reported by Cristian Aravena Romero
26
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Linux
Confirmed
Unknown
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Not mount USB. howto debugging USB?
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: IXP [ATI IXP], device 0: ATI IXP AC97 [ATI IXP AC97]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: caravena 1314 F.... pulseaudio
CRDA: Error: [Errno 2] No existe el fichero ó directorio
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 1 with ALC655 at 0xfe029000, irq 17'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 41
   Simple ctrls : 26
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=f5725c47-4c8f-4d23-83e7-b10e7def5b82
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100224.1)
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-14-generic-pae root=UUID=badbc2ab-39df-4692-be48-c34502803b74 ro quiet splash
ProcEnviron:
 LANG=es_CL.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-14.20-generic-pae
Regression: Yes
RelatedPackageVersions: linux-firmware 1.31
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid needs-upstream-testing regression-release
TestedUpstream: No
Uname: Linux 2.6.32-14-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/04/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: RS/RX480SB400
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd11/04/2005:svn:pn:pvr:rvn:rnRS/RX480SB400:rvr:cvn:ct3:cvr:

See original description
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Cristian Aravena Romero (caravena) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
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Cristian Aravena Romero (caravena) wrote : AplayDevices.txt

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Cristian Aravena Romero (caravena) wrote : BootDmesg.txt

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Cristian Aravena Romero (caravena) wrote : Card0.Amixer.values.txt

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Cristian Aravena Romero (caravena) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt

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Cristian Aravena Romero (caravena) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt

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Cristian Aravena Romero (caravena) wrote : CurrentDmesg.txt

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Cristian Aravena Romero (caravena) wrote : IwConfig.txt

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Cristian Aravena Romero (caravena) wrote : Lspci.txt

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Cristian Aravena Romero (caravena) wrote : Lsusb.txt

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Cristian Aravena Romero (caravena) wrote : PciMultimedia.txt

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Cristian Aravena Romero (caravena) wrote : ProcCpuinfo.txt

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Cristian Aravena Romero (caravena) wrote : ProcInterrupts.txt

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Cristian Aravena Romero (caravena) wrote : ProcModules.txt

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Cristian Aravena Romero (caravena) wrote : UdevDb.txt

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Cristian Aravena Romero (caravena) wrote : UdevLog.txt

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Cristian Aravena Romero (caravena) wrote : WifiSyslog.txt

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Cristian Aravena Romero (caravena) wrote : Re: Not mounst USB-Storage - dmesg: usb 1-1: reset high speed USB device using ehci_hcd and address 4

Mount in console and message:

[ 1542.774463] sd 6:0:0:0: [sdc] Unhandled sense code
[ 1542.774472] sd 6:0:0:0: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 1542.774479] sd 6:0:0:0: [sdc] Sense Key : Medium Error [current]
[ 1542.774488] sd 6:0:0:0: [sdc] Add. Sense: Unrecovered read error
[ 1542.774496] sd 6:0:0:0: [sdc] CDB: Read(10): 28 00 00 60 53 57 00 00 88 00
[ 1542.774512] end_request: I/O error, dev sdc, sector 6312791
[ 1542.774521] Buffer I/O error on device sdc1, logical block 789091
[ 1542.774532] Buffer I/O error on device sdc1, logical block 789092
[ 1542.774539] Buffer I/O error on device sdc1, logical block 789093
[ 1542.774545] Buffer I/O error on device sdc1, logical block 789094
[ 1542.774551] Buffer I/O error on device sdc1, logical block 789095
[ 1542.774557] Buffer I/O error on device sdc1, logical block 789096
[ 1542.774563] Buffer I/O error on device sdc1, logical block 789097
[ 1542.774569] Buffer I/O error on device sdc1, logical block 789098
[ 1542.774575] Buffer I/O error on device sdc1, logical block 789099

Bug Watch Updater (bug-watch-updater)
Changed in linux:
status: Unknown → Confirmed
Revision history for this message
WalterCool (waltercool) wrote :
Download full text (11.4 KiB)

Using a Acer Aspire One D250:

Mar 6 12:31:08 miniCompuOne kernel: [35534.917069] usb 1-4: new high speed USB device using ehci_hcd and address 3
Mar 6 12:31:08 miniCompuOne kernel: [35535.050731] usb 1-4: configuration #1 chosen from 1 choice
Mar 6 12:31:08 miniCompuOne kernel: [35535.130154] Initializing USB Mass Storage driver...
Mar 6 12:31:08 miniCompuOne kernel: [35535.136073] scsi4 : SCSI emulation for USB Mass Storage devices
Mar 6 12:31:08 miniCompuOne kernel: [35535.140092] usb-storage: device found at 3
Mar 6 12:31:08 miniCompuOne kernel: [35535.140100] usb-storage: waiting for device to settle before scanning
Mar 6 12:31:08 miniCompuOne kernel: [35535.140172] usbcore: registered new interface driver usb-storage
Mar 6 12:31:08 miniCompuOne kernel: [35535.140192] USB Mass Storage support registered.
Mar 6 12:31:13 miniCompuOne kernel: [35540.144279] usb-storage: device scan complete
Mar 6 12:31:13 miniCompuOne kernel: [35540.146664] scsi 4:0:0:0: Direct-Access TOSHIBA MK1652GSX 0009 PQ: 0 ANSI: 0
Mar 6 12:31:13 miniCompuOne kernel: [35540.147881] sd 4:0:0:0: Attached scsi generic sg1 type 0
Mar 6 12:31:13 miniCompuOne kernel: [35540.154019] sd 4:0:0:0: [sdb] 312581804 512-byte logical blocks: (160 GB/149 GiB)
Mar 6 12:31:13 miniCompuOne kernel: [35540.154998] sd 4:0:0:0: [sdb] Write Protect is off
Mar 6 12:31:13 miniCompuOne kernel: [35540.155008] sd 4:0:0:0: [sdb] Mode Sense: 03 00 00 00
Mar 6 12:31:13 miniCompuOne kernel: [35540.155015] sd 4:0:0:0: [sdb] Assuming drive cache: write through
Mar 6 12:31:13 miniCompuOne kernel: [35540.157667] sd 4:0:0:0: [sdb] Assuming drive cache: write through
Mar 6 12:31:13 miniCompuOne kernel: [35540.157684] sdb: sdb1
Mar 6 12:31:13 miniCompuOne kernel: [35540.169645] sd 4:0:0:0: [sdb] Assuming drive cache: write through
Mar 6 12:31:13 miniCompuOne kernel: [35540.169660] sd 4:0:0:0: [sdb] Attached SCSI disk
Mar 6 12:31:21 miniCompuOne kernel: [35548.100073] usb 1-4: reset high speed USB device using ehci_hcd and address 3
Mar 6 12:31:52 miniCompuOne kernel: [35579.112079] usb 1-4: reset high speed USB device using ehci_hcd and address 3
Mar 6 12:32:23 miniCompuOne kernel: [35610.112082] usb 1-4: reset high speed USB device using ehci_hcd and address 3
Mar 6 12:32:54 miniCompuOne kernel: [35641.112083] usb 1-4: reset high speed USB device using ehci_hcd and address 3
Mar 6 12:33:25 miniCompuOne kernel: [35672.112097] usb 1-4: reset high speed USB device using ehci_hcd and address 3
Mar 6 12:33:56 miniCompuOne kernel: [35703.112075] usb 1-4: reset high speed USB device using ehci_hcd and address 3
Mar 6 12:34:27 miniCompuOne kernel: [35734.112082] usb 1-4: reset high speed USB device using ehci_hcd and address 3
Mar 6 12:34:27 miniCompuOne kernel: [35734.249788] sd 4:0:0:0: [sdb] Unhandled error code
Mar 6 12:34:27 miniCompuOne kernel: [35734.249800] sd 4:0:0:0: [sdb] Result: hostbyte=DID_ABORT driverbyte=DRIVER_OK
Mar 6 12:34:27 miniCompuOne kernel: [35734.249812] sd 4:0:0:0: [sdb] CDB: Read(10): 28 00 00 00 00 00 00 00 08 00
Mar 6 12:34:27 miniCompuOne kernel: [35734.249841] end_request: I/O error, dev sdb, sector 0
Mar 6 12:34:27 miniCompuOne kernel: [...

Cristian Aravena Romero (caravena)
summary: Not mounst USB-Storage - dmesg: usb 1-1: reset high speed USB device
- using ehci_hcd and address 4
+ using ehci_hcd and address N
Cristian Aravena Romero (caravena)
summary: - Not mounst USB-Storage - dmesg: usb 1-1: reset high speed USB device
- using ehci_hcd and address N
+ [Not mount USB-Storage] $dmesg message: usb 1-1: reset high speed USB
+ device using ehci_hcd and address N
summary: - [Not mount USB-Storage] $dmesg message: usb 1-1: reset high speed USB
- device using ehci_hcd and address N
+ Not mount usb-storage - dmesg: usb 1-1: reset high speed USB device
+ using ehci_hcd and address N
Revision history for this message
Martin Pitt (pitti) wrote :

Can you please do

  sudo mv /lib/udev/udisks-probe-ata-smart{,.disabled}

in a terminal, then reboot, and check if it works then?

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Cristian Aravena Romero (caravena) wrote :

run:
"sudo mv /lib/udev/udisks-probe-ata-smart{,.disabled}"

and reboot, message dmesg:

[ 59.384030] usb 1-1: new high speed USB device using ehci_hcd and address 3
[ 59.517219] usb 1-1: configuration #1 chosen from 1 choice
[ 59.567105] Initializing USB Mass Storage driver...
[ 59.567214] scsi6 : SCSI emulation for USB Mass Storage devices
[ 59.567357] usbcore: registered new interface driver usb-storage
[ 59.567360] USB Mass Storage support registered.
[ 59.574227] usb-storage: device found at 3
[ 59.574230] usb-storage: waiting for device to settle before scanning
[ 64.572250] usb-storage: device scan complete
[ 64.572737] scsi 6:0:0:0: Direct-Access Samsung S2 Portable PQ: 0 ANSI: 2 CCS
[ 64.574736] sd 6:0:0:0: Attached scsi generic sg3 type 0
[ 64.575468] sd 6:0:0:0: [sdc] 625142448 512-byte logical blocks: (320 GB/298 GiB)
[ 64.576363] sd 6:0:0:0: [sdc] Write Protect is off
[ 64.576367] sd 6:0:0:0: [sdc] Mode Sense: 34 00 00 00
[ 64.576370] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[ 64.582353] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[ 64.582360] sdc: sdc1
[ 64.609352] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[ 64.609359] sd 6:0:0:0: [sdc] Attached SCSI disk
[ 72.928037] usb 1-1: reset high speed USB device using ehci_hcd and address 3
[ 80.928033] usb 1-1: reset high speed USB device using ehci_hcd and address 3
[ 82.076039] Clocksource tsc unstable (delta = -268335144 ns)

Revision history for this message
Cristian Aravena Romero (caravena) wrote :

$sudo mount /dev/sda1 /media/USB

And work usb-storage in Gnome.

Revision history for this message
Cristian Aravena Romero (caravena) wrote :

Sorry, is /dev/sdc1

Revision history for this message
Martin Pitt (pitti) wrote :

OK, thanks. Seems it's not the ATA SMART probing then, since you still get USB resets. Please restore the sytem with

  sudo mv /lib/udev/udisks-probe-ata-smart{.disabled,}

Jeremy Foshee (jeremyfoshee)
tags: added: lucid
Revision history for this message
filip (bandit-s-fw) wrote :

could this be a duplicate of this bug? https://bugs.launchpad.net/ubuntu/+source/udev/+bug/515023

Revision history for this message
Martin Pitt (pitti) wrote :

Unknown whether it's a duplicate. Does this bug still happen if you do

  sudo mv /lib/udev/devicekit-disks-probe-ata-smart{,.disabled}

or, if you are on lucid,

  sudo mv /lib/udev/udisks-probe-ata-smart{,.disabled}

and replug the device?

Revision history for this message
filip (bandit-s-fw) wrote :
Download full text (7.8 KiB)

both my disks still reset after the disabling of smart. After a while i can use them. If i look in Disk utility the disk pops up. but as a disk with no partitions. Than it disapears again. And than it comes back. This happens about 3 times and than the partitions are shown. And i am can mount the partition with the mount button in Disk utility.

freecom 1 TB

Mar 14 11:15:04 lucidext kernel: [ 37.662627] CE: hpet increasing min_delta_ns to 15000 nsec
Mar 14 11:15:41 lucidext kernel: [ 74.160140] usb 1-4: new high speed USB device using ehci_hcd and address 5
Mar 14 11:15:41 lucidext kernel: [ 74.311596] usb 1-4: configuration #1 chosen from 1 choice
Mar 14 11:15:41 lucidext kernel: [ 74.312451] scsi7 : SCSI emulation for USB Mass Storage devices
Mar 14 11:15:46 lucidext kernel: [ 79.310947] scsi 7:0:0:0: Direct-Access WDC WD10 EAVS-00D7B0 PQ: 0 ANSI: 2 CCS
Mar 14 11:15:46 lucidext kernel: [ 79.311823] sd 7:0:0:0: Attached scsi generic sg3 type 0
Mar 14 11:15:46 lucidext kernel: [ 79.314861] sd 7:0:0:0: [sdc] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
Mar 14 11:15:46 lucidext kernel: [ 79.315732] sd 7:0:0:0: [sdc] Write Protect is off
Mar 14 11:15:46 lucidext kernel: [ 79.317567] sdc: sdc1
Mar 14 11:15:46 lucidext kernel: [ 79.323991] sd 7:0:0:0: [sdc] Attached SCSI disk
Mar 14 11:15:53 lucidext kernel: [ 87.130201] usb 1-4: reset high speed USB device using ehci_hcd and address 5
Mar 14 11:16:01 lucidext kernel: [ 95.130172] usb 1-4: reset high speed USB device using ehci_hcd and address 5
Mar 14 11:16:32 lucidext kernel: [ 126.130194] usb 1-4: reset high speed USB device using ehci_hcd and address 5
Mar 14 11:17:56 lucidext kernel: [ 209.892613] CE: hpet increasing min_delta_ns to 22500 nsec

freecom XXS

Mar 14 11:25:07 lucidext kernel: [ 580.481119] usb 1-4: configuration #1 chosen from 1 choice
Mar 14 11:25:07 lucidext kernel: [ 580.483719] scsi8 : SCSI emulation for USB Mass Storage devices
Mar 14 11:25:12 lucidext kernel: [ 585.480715] scsi 8:0:0:0: Direct-Access Freecom Mobile Drive XXS PQ: 0 ANSI: 2 CCS
Mar 14 11:25:12 lucidext kernel: [ 585.481480] sd 8:0:0:0: Attached scsi generic sg3 type 0
Mar 14 11:25:12 lucidext kernel: [ 585.483995] sd 8:0:0:0: [sdc] 312581808 512-byte logical blocks: (160 GB/149 GiB)
Mar 14 11:25:12 lucidext kernel: [ 585.484811] sd 8:0:0:0: [sdc] Write Protect is off
Mar 14 11:25:12 lucidext kernel: [ 585.486458] sdc: sdc1 sdc2 sdc3 < sdc5 sdc6 > sdc4
Mar 14 11:25:12 lucidext kernel: [ 585.553580] sd 8:0:0:0: [sdc] Attached SCSI disk
Mar 14 11:25:19 lucidext kernel: [ 593.130059] usb 1-4: reset high speed USB device using ehci_hcd and address 6
Mar 14 11:25:27 lucidext kernel: [ 601.130060] usb 1-4: reset high speed USB device using ehci_hcd and address 6
Mar 14 11:25:58 lucidext kernel: [ 632.070362] usb 1-4: USB disconnect, address 6
Mar 14 11:25:58 lucidext kernel: [ 632.071306] sd 8:0:0:0: Device offlined - not ready after error recovery
Mar 14 11:25:58 lucidext kernel: [ 632.071340] sd 8:0:0:0: [sdc] Unhandled error code
Mar 14 11:25:58 lucidext kernel: [ 632.071346] sd 8:0:0:0: [sdc] Result: hostbyte=DID_NO_CONNECT driverbyte=D...

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