Ubuntu
linux package

boot fails with kernel 2.6.28-16 on unknown hardware

Bug #465104 reported by xufrank88
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Recently I have tried to install Ubuntu 9.04 on my laptop travelmate 2423. However this installation procedure does not work fine.

At the beginning, I want to install it directly from the CD. This does not work. After selecting the item " installation", the computer is frozen and showed " Loading please waiting". I have waited one day for this. But it did not start the installation.

So I decided to install Ubuntu 8.10 on my computer first. There is no problem to install ubuntu 8.10. After that I made an update from Ubuntu 8.10 to Ubuntu 9.04. However, this update made the computer to start abnormally. It is frozen and showed " Loading please waiting".

To address this problem, I press "Esc" after start, choosing "kernel 2.6.27-15" rather than "Kernel 2.6.28-16" .Then the computer works fine.

My questions:
1. Why I can not install Ubuntu 9.04 directly?
2. Why Kernel 2.6.28-16 blocks the start of the computer?

Thanks

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

summary: - Installation problems Ubuntu 9.04
+ boot fails with kernel 2.6.28-16 on unknown hardware
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 465104

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

I wonder if this might be a duplicate of bug 475028. However, we need the information Brian requested in comment #2 above in order to verify.

tags: added: regression-update
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

With receiving any feedback to the previous request for information I'm closing this bug for now. Please feel free to reopen (by setting the status back to New) if and when you are able to provide the necessary info. Thanks.

tags: added: jaunty
Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
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