[ASUSTeK Computer INC. C51-MCP51] suspend/resume failure [non-free: nvidia]

Bug #419353 reported by Eduard Sanchez Biete
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

It seems there's a bug affecting all Asustek mb that prevents to suspend/resume successfully. Following the https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume let's gather some more information:

Did the machine break while going to sleep or waking up? -> Sleep
Is it reproducible? -> It occurs always
Did it work before? -> never on this machine and karmic alpha 2+ (linux was not installed before. It works on other operating system)
Do you end up with flashing caps-lock or similar? -> No. Usually when suspending/hibernating the power led turns from blue to orange. On linux, it's always blue and disk is not suspened/stopped, only screen and then the system locks. No effect when you press space/cap lock/ etc...Only pressing power for some seconds until force power-off is forced)

Files and test added on another comment.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: esbiete 3476 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe028000 irq 23'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,103c2a38,00100001'
   Controls : 33
   Simple ctrls : 19
Date: Wed Aug 26 19:08:54 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=9a66ed5d-e330-49b4-94d7-72284247d547
InterpreterPath: /usr/bin/python2.6
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 002 Device 003: ID 046d:c03f Logitech, Inc. UltraX Optical Mouse
 Bus 002 Device 002: ID 0a81:0101 Chesen Electronics Corp. Keyboard
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 004: ID 058f:6362 Alcor Micro Corp. Hi-Speed 21-in-1 Flash Card Reader/Writer (Internal/External)
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK Computer INC. C51-MCP51
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-6-generic 2.6.31-6.25
PccardctlIdent:

PccardctlStatus:

ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-6-generic root=UUID=322d85e3-e51c-45a4-b723-81eb5b2a5475 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-6.25-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-6-generic N/A
 linux-firmware 1.16
RfKill:

SourcePackage: linux
Tags: resume suspend
Title: [ASUSTeK Computer INC. C51-MCP51] suspend/resume failure [non-free: nvidia]
Uname: Linux 2.6.31-6-generic x86_64
UserGroups:

dmi.bios.date: 11/15/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.01
dmi.board.name: Hematite
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 1.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.01:bd11/15/2006:svnASUSTeKComputerINC.:pnC51-MCP51:pvr:rvnASUSTekComputerINC.:rnHematite:rvr1.00:cvnHewlett-Packard:ct3:cvr1111:
dmi.product.name: C51-MCP51
dmi.sys.vendor: ASUSTeK Computer INC.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: esbiete 4186 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe028000 irq 23'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,103c2a38,00100001'
   Controls : 32
   Simple ctrls : 18
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=9a66ed5d-e330-49b4-94d7-72284247d547
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 002 Device 003: ID 046d:c03f Logitech, Inc. UltraX Optical Mouse
 Bus 002 Device 002: ID 0a81:0101 Chesen Electronics Corp. Keyboard
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 004: ID 058f:6362 Alcor Micro Corp. Hi-Speed 21-in-1 Flash Card Reader/Writer (Internal/External)
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK Computer INC. C51-MCP51
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-020632-generic root=UUID=322d85e3-e51c-45a4-b723-81eb5b2a5475 ro crashkernel=384M-2G:64M,2G-:128M quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Regression: No
Reproducible: Yes
RfKill:

Tags: lucid needs-upstream-testing
TestedUpstream: No
Uname: Linux 2.6.32-020632-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/15/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.01
dmi.board.name: Hematite
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 1.00
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.01:bd11/15/2006:svnASUSTeKComputerINC.:pnC51-MCP51:pvr:rvnASUSTekComputerINC.:rnHematite:rvr1.00:cvnHewlett-Packard:ct3:cvr1111:
dmi.product.name: C51-MCP51
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
Eduard Sanchez Biete (esbiete) wrote :
Revision history for this message
Eduard Sanchez Biete (esbiete) wrote :

cmdline: BOOT_IMAGE=/boot/vmlinuz-2.6.31-6-generic root=UUID=322d85e3-e51c-45a4-b723-81eb5b2a5475 ro quiet splash
conf.d/resume: RESUME=UUID=9a66ed5d-e330-49b4-94d7-72284247d547

Trying to suspend from VT1 after restart with no_console_suspend kernel switch has the same results.

Deeping on dmesg:

[ 0.658984] PM: Resume from disk failed.
[ 0.658998] registered taskstats version 1
[ 0.659144] Magic number: 5:48:143
[ 0.659160] block ram8: hash matches
[ 0.659202] acpi device:14: hash matches
[ 0.659249] rtc_cmos 00:05: setting system clock to 2009-08-26 19:08:37 UTC (1251313717)

Revision history for this message
^_Pepe_^ (jose-angel-fernandez-freire) wrote :

Hi all,
Please can you try with last kernel version, which is located on http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.32/
Thanks in advance.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Eduard Sanchez Biete (esbiete) wrote :

Pepe, thanks for your suggestion.

Suspend/Resume with current kernel has the same results. I paste the dmesg results using 2 different kernels. Any suggestion/test would be appreciated.

Linux esbiete-desktop 2.6.32-9-generic #13-Ubuntu SMP Thu Dec 17 17:01:59 UTC 2009 x86_64 GNU/Linux

[ 0.575120] PM: Resume from disk failed.
[ 0.575134] registered taskstats version 1
[ 0.575420] Magic number: 10:313:371
[ 0.575515] rtc_cmos 00:05: setting system clock to 2010-01-09 08:23:58 UTC (1263025438)
[ 0.575519] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.575521] EDD information not available.

Linux esbiete-desktop 2.6.32-020632-generic #020632 SMP Thu Dec 3 10:09:58 UTC 2009 x86_64 GNU/Linux

[ 0.574910] powernow-k8: Found 1 AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ processors (2 cpu cores) (version 2.20.00)
[ 0.574960] powernow-k8: 0 : fid 0xc (2000 MHz), vid 0x13
[ 0.574963] powernow-k8: 1 : fid 0xa (1800 MHz), vid 0x15
[ 0.574965] powernow-k8: 2 : fid 0x2 (1000 MHz), vid 0x16
[ 0.575002] powernow-k8: ph2 null fid transition 0xc
[ 0.575118] PM: Resume from disk failed.
[ 0.575132] registered taskstats version 1
[ 0.575419] Magic number: 10:981:27
[ 0.575515] rtc_cmos 00:05: setting system clock to 2010-01-09 13:01:04 UTC (1263042064)

I add pm-suspend.log

Revision history for this message
^_Pepe_^ (jose-angel-fernandez-freire) wrote :

Please, can you include complete logs to the bug to be triagged?

You just have to run the following command from a Terminal (Applications->Accessories->Terminal) while running Karmic. It
will automatically gather and attach updated debug information to this report.

apport-collect -p linux 419353

Thanks in advance

Changed in linux (Ubuntu):
status: Incomplete → New
status: New → Incomplete
Revision history for this message
Eduard Sanchez Biete (esbiete) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Eduard Sanchez Biete (esbiete) wrote : AplayDevices.txt

apport information

Revision history for this message
Eduard Sanchez Biete (esbiete) wrote : ArecordDevices.txt

apport information

Revision history for this message
Eduard Sanchez Biete (esbiete) wrote : BootDmesg.txt

apport information

Revision history for this message
Eduard Sanchez Biete (esbiete) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Eduard Sanchez Biete (esbiete) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Eduard Sanchez Biete (esbiete) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Eduard Sanchez Biete (esbiete) wrote : Lspci.txt

apport information

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Eduard Sanchez Biete (esbiete) wrote : PciMultimedia.txt

apport information

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Eduard Sanchez Biete (esbiete) wrote : ProcCpuinfo.txt

apport information

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Eduard Sanchez Biete (esbiete) wrote : ProcInterrupts.txt

apport information

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Eduard Sanchez Biete (esbiete) wrote : ProcModules.txt

apport information

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Eduard Sanchez Biete (esbiete) wrote : UdevDb.txt

apport information

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Eduard Sanchez Biete (esbiete) wrote : UdevLog.txt

apport information

Revision history for this message
Eduard Sanchez Biete (esbiete) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: lucid
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Triaged → Won't Fix
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