Touchpad is being recognized as generic mouse

Bug #1998252 reported by Esteban Rivas-Grajales
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I installed Ubuntu 22.04.1 yesterday in a Thinkpad E14 Gen 4 that came with windows 11. After having a problem with the wifi recognition, that I could actually fix, I had another problem. I was installing some apps (Telegram desktop and TexEditor) and then realized that the scrolling of the touchpad wasn't working. Now after consulting https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc._do_not_work_at_all. and running cat /proc/bus/input/devices in the terminel, I found out that the Touchpad is being recognized as a Generic Mouse.

Here some useful information:

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-43-generic 5.15.0-43.46
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Uname: Linux 5.15.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: erg 1061 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 29 21:24:50 2022
InstallationDate: Installed on 2022-11-29 (0 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: LENOVO 21E30065GE
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-43-generic root=UUID=5beb974e-650d-4de8-a7d9-e44c9d3835ec ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-43-generic N/A
 linux-backports-modules-5.15.0-43-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.6
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/12/2022
dmi.bios.release: 1.13
dmi.bios.vendor: LENOVO
dmi.bios.version: R1SET42W(1.13)
dmi.board.asset.tag: Not Available
dmi.board.name: 21E30065GE
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76530 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.13
dmi.modalias: dmi:bvnLENOVO:bvrR1SET42W(1.13):bd08/12/2022:br1.13:efr1.13:svnLENOVO:pn21E30065GE:pvrThinkPadE14Gen4:rvnLENOVO:rn21E30065GE:rvrSDK0T76530WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21E3_BU_Think_FM_ThinkPadE14Gen4:
dmi.product.family: ThinkPad E14 Gen 4
dmi.product.name: 21E30065GE
dmi.product.sku: LENOVO_MT_21E3_BU_Think_FM_ThinkPad E14 Gen 4
dmi.product.version: ThinkPad E14 Gen 4
dmi.sys.vendor: LENOVO

Revision history for this message
Esteban Rivas-Grajales (esteban064) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: patch
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