ati-agp fails to load Radeon 9000 IGP (device id: 7831)

Bug #178634 reported by Jacob
10
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Amit Kucheria
linux-source-2.6.22 (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Binary package hint: linux-source-2.6.22

The ati-agp modules fails to load on the Toshiba Satellite A85-S107. In the dmesg, it reports: agpgart: Unsupported Ati chipset (device id: 7831) .

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Jacob (jeisinge) wrote :
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Jacob (jeisinge) wrote :
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Jacob (jeisinge) wrote :
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Jacob (jeisinge) wrote :
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Leann Ogasawara (leannogasawara) wrote :

Hi Jacob,

I just looked at the Hardy kernel development tree and it looks like you device (PCI_DEVICE_ID_ATI_RS350_133) is still missing support. But if you want to test the Hardy Alpha release just to verify it's still an issue, you can download and try the new Hardy Heron Alpha release from http://cdimage.ubuntu.com/releases/hardy/ . You should be able to then test the new kernel via the LiveCD. Let us know your results (if you test). General information regarding the release can also be found here: http://www.ubuntu.com/testing/ . Thanks!

Changed in linux:
assignee: nobody → ubuntu-kernel-team
importance: Undecided → Medium
status: New → Triaged
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

I've opened a new task against the actively developed kernel and am closing the report against linux-source-2.6.22. Thanks!

Changed in linux-source-2.6.22:
status: New → Won't Fix
Changed in linux:
assignee: ubuntu-kernel-team → amitk
status: Triaged → In Progress
Revision history for this message
Amit Kucheria (amitk) wrote :

Please confirm that fix works with Hardy

Changed in linux:
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux - 2.6.24-7.12

---------------
linux (2.6.24-7.12) hardy; urgency=low

  [Amit Kucheria]

  * Add AGP support for Radeon Mobility 9000 chipset
    - LP: #178634

  [Soren Hansen]

  * Add virtio modules to the relevant udebs
  * Add missing "?" for virtio modules in storage-core-modules

  [Stefan Bader]

  * Added vendor id for Dell 5720 broadband modem

 -- Tim Gardner <email address hidden> Tue, 05 Feb 2008 12:58:43 -0700

Changed in linux:
status: Fix Committed → Fix Released
Revision history for this message
Jacob (jeisinge) wrote :

This problem occurred on my friend's laptop. Before I get him to test... does the latest live CD (alpha 4) have this fix in it? It appears the fix was released today, February 6, and the latest alpha cd is on February 1.

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Onkar Shinde (onkarshinde) wrote :

@Jacob,

You can try daily live CD. http://cdimages.ubuntu.com/daily-live/current/
It will be updated in few hours.

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Amit Kucheria (amitk) wrote :

@Jacob, please make sure that typing 'uname' on the command prompt shows 2.6.24-7.12 when you test the dailies.

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Jacob (jeisinge) wrote :

Doesn't look like it is working... :-(

From friend:
I was having trouble getting my old laptop to boot from the disc. Twice it went to a blank screen and became unresponsive. So now I'm booting into safe graphics mode, just to see if I can get it to boot. This seems to be working.

2.6.24-5-generic

I got the agpgart: Unsupported Ati chipset message. I don't know if it is related to being in safe mode.

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Amit Kucheria (amitk) wrote :

@Jacob,

Did you friend verify that he was using the latest 2.6.24-7.12 kernel? The -7.12 is really important here...

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Jacob (jeisinge) wrote :

Must not have been the right version. He said it was: 2.6.24-5-generic .

Ping me when it has been updated!

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Amit Kucheria (amitk) wrote :

@Jacob: You aren't reading my comments carefully!

-7.12 version of the kernel is already available for testing. Please go back and read all my comments at https://bugs.edge.launchpad.net/ubuntu/+source/linux-source-2.6.22/+bug/178634

Revision history for this message
Jacob (jeisinge) wrote :

@Amit Sorry. I think we have a misunderstanding! ;-)

When my friend ran uname -r, he got 2.6.24-5-generic. So, I don't think that the hardy live cd is loading the right kernel version. He said he had to boot into 'safe graphics mode' - does this load a different version of the kernel?

In any case, I will ask him to redownload and reburn the cd in a week or so.

Revision history for this message
Amit Kucheria (amitk) wrote :

@Jacob: That's right :)

He needs to download a new live cd from the link in comment 10, and make sure it is using kernel version 2.6.24-7.12 to find out if the bug has been fixed.

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Ben Leggett (bleg0359) wrote :

I've got the same model laptop, and I've been trying to solve this problem for over a year.
I've tried the fix, and it does in fact work. With up-to-date xorg ati drivers, I get great results.

I had previously filed a bug about this issue on the kernel bugzilla:
http://bugzilla.kernel.org/show_bug.cgi?id=8815

Thanks to the Ubuntu developers, and I hope that this fix gets pushed upstream!

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Amit Kucheria (amitk) wrote :

Thanks for the feedback, Ben. I'll push this upstream ASAP.

Regards,
Amit

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marktechey (marktechey) wrote :

Hi,
    I have the same computer running Hardy (2.6.24-12-generic). I have the same problem as above, although when running this
 dmesg | grep agp
[ 32.856363] Linux agpgart interface v0.102
[ 32.947333] agpgart: Detected Ati IGP9000/M chipset
[ 32.956249] agpgart: AGP aperture is 64M @ 0xec000000

It shows it is loaded. Attached is lspci, where it still shows "ATI Technologies Inc Unknown device 7831"
Is this right? or is it screwed up?

Revision history for this message
Ben Leggett (bleg0359) wrote :

It still shows that in my lspci as well, but that doesn't affect anything.
It should still work; it does on my machine. The dmesg output is the part that matters.
Note that I also had to install the latest xorg ati driver (6.8.0) in order to get 3D working.
But this patch certainly fixes the AGP issue.

Revision history for this message
marktechey (marktechey) wrote :

Can you get Desktop effects enabled? I can't although I do have 3D and Direct Rendering. If so, how?
Attached is glxinfo.

Revision history for this message
Ben Leggett (bleg0359) wrote :

There's no reason why desktop effects shouldn't work for you, have you installed the appropriate packages?
I can't really help you with the Ubuntu-specifics, as I'm running Gentoo.

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