Ubuntu
linux package

Sata controller unrecognised on a Packard Bell Imedia 8783

Bug #304505 reported by Nicolas DERIVE
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Fix Released
Medium
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: linux-image-generic

Hello, I can't give you infos that are following as the kernel doesn't start the system, and I fall down very fastly in a busybox.

I can just see that after booting on the live-cd, choosing "start Ubuntu without installing..." or another option which needs a kernel loading, it tries 3 times to find the Sata controller (one time at 3Gb/s, one time at 1,5Gb/s each cycle) and finally doesn't reach it.

here is my specs :

I've an Imedia 8783, with a athlon 64 x2 4400+, a Canberra motherboard from them :

Name : Canberra
Type : Micro ATX motherboard
Made by : ECS
(09-04-2008)

CPU Support

    * Socket AM2+/AM2 (AMD 940-pin)
    * Support socket AM2+/AM2 for AMD Phenom, Athlon 64 X2, Athlon 64, and Sempron processors
    * Support HyperTransport 3.0 with backward compatibility to HyperTransport 1.0

Chipset

    * NVIDIA GeForce 8200 mGPU (MCP78)

System Memory

    * 4x 240-pin DDR2 SDRAM DIMM slots
    * Support Dual channel configuration for better performance
    * Support for single-sided or double-sided DIMMs (DDR2 533/DDR2 677/DDR2 800/DDR2 1066)
    * Support for up to 8 GB system memory
    * Around 700 MB upper memory is shared with the system when 4 GB RAM is installed

Video

    * Maximum video memory in BIOS is 256 MB shared
    * Total maximum video memory 1407 MB using HyperMemory

Audio

    * Realtek ALC 888 audio codec
    * High Definition Audio subsystem
    * 7.1 channel support

Network

    * Realtek RTL8101E
    * 10/100 Mbit

Expansion Slots

    * 1x PCI Express 16X
    * 1x PCI Express 1X
    * 2x PCI

Drive Support

    * 4x SATA II

Thanks for your help and fast reply.

Revision history for this message
Nicolas DERIVE (kalon33) wrote :

Forgot to mention, It happens on both Hardy and Intrepid, with the kernels in original 8.04.1 and 8.10 live-cds.

Revision history for this message
Nicolas DERIVE (kalon33) wrote :

I got it to boot a live usb with Jaunty on it, I hoped that with a newer kernel... but I got the same problem : no Sata peripheral recognised (Hard Disk, CDROM drive...) just memory card readers and usb keys.

Revision history for this message
Nicolas DERIVE (kalon33) wrote :
Revision history for this message
Nicolas DERIVE (kalon33) wrote :

I copied all files from /var/log/ for debugging purpose. If you need one I didn't upload, ask !

Bug Watch Updater (bug-watch-updater)
Changed in linux:
status: Unknown → Confirmed
Bug Watch Updater (bug-watch-updater)
Changed in linux:
status: Confirmed → In Progress
Revision history for this message
Andy Whitcroft (apw) wrote :

This is not a bug in the linux-meta package, moving to the linux package.

affects: linux-meta (Ubuntu) → linux (Ubuntu)
Revision history for this message
kernel-janitor (kernel-janitor) wrote :

Hi Nicolas,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/karmic .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 304505

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Invalid
Bug Watch Updater (bug-watch-updater)
Changed in linux:
importance: Unknown → Medium
Bug Watch Updater (bug-watch-updater)
Changed in linux:
status: In Progress → Fix Released
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