[intrepid beta] Jockey-gtk doesn't install drivers, it does nothing

Bug #277419 reported by Arnaud Soyez
10
Affects Status Importance Assigned to Milestone
jockey (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: jockey-gtk

After installation of intrepid 8.10 beta, I wanted to install hardware drivers. I started the jockey gtk, using the system/administration menu, and clicking hardware drivers.
I chose the nvidia 177 drivers, clicked activate, and entered my password, I see a quick window with 0% for 1 second, then it just returned back to the window with the drivers list. No update... at all.

I tried using terminal:

xxxx@xxx:~$ jockey-gtk -e xorg:nvidia-177
xxxx@xxx:~$ jockey-gtk -l
xorg:nvidia-173 - NVIDIA accelerated graphics driver (version 173) (Proprietary, Disabled, Not in use)
xorg:nvidia-71 - NVIDIA accelerated graphics driver (version 71) (Proprietary, Disabled, Not in use)
xorg:nvidia-96 - NVIDIA accelerated graphics driver (version 96) (Proprietary, Disabled, Not in use)
xorg:nvidia-177 - NVIDIA accelerated graphics driver (version 177) (Proprietary, Disabled, Not in use)

xxxx@xxx:~$ dpkg --get-selections | grep jockey
jockey-common install
jockey-gtk install
xxxx@xxx:~$ apt-cache policy jockey-gtk
jockey-gtk:
  Installé : 0.5~beta1-0ubuntu1
  Candidat : 0.5~beta1-0ubuntu1
 Table de version :
 *** 0.5~beta1-0ubuntu1 0
        100 /var/lib/dpkg/status
xxxx@xxx:~$ apt-cache policy jockey-common
jockey-common:
  Installé : 0.5~beta1-0ubuntu1
  Candidat : 0.5~beta1-0ubuntu1
 Table de version :
 *** 0.5~beta1-0ubuntu1 0
        100 /var/lib/dpkg/status

Revision history for this message
Arnaud Soyez (weboide) wrote :

I forgot, here's my lspci for my graphic card:

01:00.0 VGA compatible controller: nVidia Corporation NV43 [GeForce 6600 GT] (rev a2)
 Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 11
 Memory at f6000000 (32-bit, non-prefetchable) [size=16M]
 Memory at c0000000 (32-bit, prefetchable) [size=256M]
 Memory at f5000000 (32-bit, non-prefetchable) [size=16M]
 Expansion ROM at f7ce0000 [disabled] [size=128K]
 Capabilities: [60] Power Management version 2
 Capabilities: [44] AGP version 3.0
 Kernel modules: nvidiafb

Revision history for this message
Arnaud Soyez (weboide) wrote :

After update and reboot, i tried again and it downloaded fine and installed. I'll reboot and see if this is installed properly.

$ apt-cache policy jockey-gtk jockey-common
jockey-gtk:
  Installé : 0.5~beta1-0ubuntu1
  Candidat : 0.5~beta1-0ubuntu1
 Table de version :
 *** 0.5~beta1-0ubuntu1 0
        500 http://us.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
jockey-common:
  Installé : 0.5~beta1-0ubuntu1
  Candidat : 0.5~beta1-0ubuntu1
 Table de version :
 *** 0.5~beta1-0ubuntu1 0
        500 http://us.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
weboide@webo:~$

Revision history for this message
Arnaud Soyez (weboide) wrote :

I had to reboot twice, the first time it got stuck at loading.
Now it's working, and I could turn on the video effects.

Good stuff. but the weird thing is jockey-* didn't get updated... though xorg has been, so maybe xorg was the problem.

Changed in jockey:
importance: Undecided → High
milestone: none → ubuntu-8.10
Revision history for this message
John Vivirito (gnomefreak) wrote :

What is the problem that you are having? in the last comment you said it works.

Changed in jockey:
importance: High → Undecided
milestone: ubuntu-8.10 → none
status: New → Incomplete
Revision history for this message
John Vivirito (gnomefreak) wrote :

here is a screen shot of my jockey-gtk

Revision history for this message
Alberto Milone (albertomilone) wrote :

If you manage to reproduce the problem again, please follow these steps so that we can see what goes wrong:

1) close Jockey and type:
sudo killall jockey-backend
sudo /usr/share/jockey/jockey-backend --debug

(keep it running in the background)

2) launch jockey-gtk (e.g. from another terminal) and try to install the driver so as to reproduce the problem.

3) close jockey-gtk and terminate the jockey-backend process

4) attach Jockey's log which you will find in /tmp

Revision history for this message
Marco Domingues (marcodomingues) wrote :

hello im having a problem like that. I have a nvidia mx 420 and im trying to install the 96* ones, i launch jockey and it shows me 2 proprietary drivers which are not installed and i try to activate and it downloads something and nothing happens.

What could it be?

Thanks

Revision history for this message
Alberto Milone (albertomilone) wrote :

Marco: (currently) driver -96 and -71 don't work in Intrepid. See this bug report:
https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-96/+bug/251107

Revision history for this message
Arnaud Soyez (weboide) wrote :

Yeah this is working now, after installation from Desktop CD Intrepid beta, it didn't work, and this morning after some updates from the update-manager, it finally worked.

Revision history for this message
Arnaud Soyez (weboide) wrote :

$ apt-cache policy jockey-common
jockey-common:
  Installé : 0.5~beta1-0ubuntu2
  Candidat : 0.5~beta1-0ubuntu2
 Table de version :
 *** 0.5~beta1-0ubuntu2 0
        500 http://us.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
weboide@webo:~$ apt-cache policy jockey-gtk
jockey-gtk:
  Installé : 0.5~beta1-0ubuntu2
  Candidat : 0.5~beta1-0ubuntu2
 Table de version :
 *** 0.5~beta1-0ubuntu2 0
        500 http://us.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status

Revision history for this message
Arnaud Soyez (weboide) wrote :

Can't reproduce, i tried with the live-cd because the versions are 0.5~beta1-0ubuntu1. but the installation worked.

How do i close the bug?

Changed in jockey:
status: Incomplete → Invalid
Revision history for this message
Ricardo Marmolejo García (makiolo) wrote :

I upgrade to intrepid. My system is full upgrade but i have this problem in NVIDIA 8600 GT.

I attached the output from jockey-backend

Please fix this. thanks

Revision history for this message
Alberto Milone (albertomilone) wrote :

makiolo: maybe the servers are down:
2008-11-02 13:46:18,170 DEBUG: Package nvidia-glx-177 does not exist, aborting

try again later

Revision history for this message
Ricardo Marmolejo García (makiolo) wrote :

ok sorry

this fix, i dont had activated repository restricted

I think what jockey have say to the user "please activate restricted repository"

Sorry my english

P.D: Alberto creator of envy ? goooooood work!

Revision history for this message
Martin Pitt (pitti) wrote :

I don't think jockey needs to point that out. restricted is enabled by default, unless you explicitly disable it on installation ("Free software only"); and in that case, jockey shouldn't really second-guess you IMHO.

Revision history for this message
Alexandre Otto Strube (surak) wrote :

My one does this:

Traceback (most recent call last):
  File "/usr/bin/jockey-gtk", line 351, in on_button_toggle_clicked
    'toggle', False):
  File "/usr/lib/python2.5/site-packages/jockey/ui.py", line 589, in set_handler_enable
    handler_id, enable)
  File "/usr/lib/python2.5/site-packages/jockey/backend.py", line 104, in polkit_auth_wrapper
    return fn(*args, **kwargs)
  File "/usr/lib/python2.5/site-packages/jockey/backend.py", line 87, in dbus_sync_call_signal_wrapper
    raise _h_exception_exc
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)

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