Ubuntu
hal package

nautilus segfaults on insertion or removal of removable media

Bug #315373 reported by Tommaso R. Donnarumma
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hal (Ubuntu)
Confirmed
Medium
Unassigned
nautilus (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: nautilus

Observed under nautilus 1:2.25.2-0ubuntu4 (Ubuntu Jaunty).

Inserting a removable medium of any kind, for example a CD or a USB key, or turning on an external USB disk causes nautilus to crash with a segfault. This is 100% reproducible. After the crash, nautilus is usually, but not always, restarted automatically.

The only user visible symptom is desktop icons disappearing until nautilus is restarted, automatically or manually. A segfault is recorded in syslog, always with "error 15" (I'm attaching a syslog fragment for a crash caused by turning on an external USB disk which is always connected to the PC, the segfault is on line 4). No apport notification is generated.

This and other possibly related nautilus crashes are discussed in the forum thread at http://ubuntuforums.org/showthread.php?t=1033060 but with, I fear, little useful information.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: nautilus 1:2.25.2-0ubuntu4
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
SourcePackage: nautilus
Uname: Linux 2.6.28-4-generic x86_64

Tags: apport-bug
Revision history for this message
Tommaso R. Donnarumma (tawmas) wrote :
Revision history for this message
A. Walton (awalton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in nautilus:
assignee: nobody → desktop-bugs
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Tommaso R. Donnarumma (tawmas) wrote :

Here is the backtrace as requested. Please let me know if there is any other information I can provide.

Revision history for this message
A. Walton (awalton) wrote :

Crash is coming out of libhal. But it would be helpful if you could rerun the test after you install debug symbols for libhal and gvfs. Reassigning to libhal.

Changed in nautilus:
assignee: desktop-bugs → nobody
status: Incomplete → Confirmed
Revision history for this message
Veovis (masterkedri) wrote :

I have this bug as well. I have noticed it at other times as well (not just adding and removing media.) Once I installed gvfs-dbgsym=1.1.3-0ubuntu2 the problem went away.

In the ubuntu forums another person has reported the same result.

Revision history for this message
J. E. Pendergrass (jedwardp) wrote :

I have this issue on both my machines running 64-bit Intrepid.

Revision history for this message
Tommaso R. Donnarumma (tawmas) wrote :

Yes, as soon as I instelled gvfs-dbgsym and libhal1-dbgsym the problem went away. I guess it is because a bunch of -dbg packages were automatically removed at the same time.

I removed the nautilus-dbgsym, gvfs-dbgsym and libhal1-dbgsym packages that I installed to track this crash, and the problem stay fixed. I will try and reinstall the -dbg packages and see if it comes back, but I could use some guidance to do so. Do I just need to reinstall gnome-dbg?

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