restore file not accepted unless it's moved to home directory

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

I'm getting the same message as above, "please select a valid backup file to restore". Not sure if this is the same bug as reported in 408603 which looks like it is supposed to be resolved.
In my case the fail is occurring in Evolution (2.28.1) supplied with the final version of Ubuntu 9.10 Koala 64bit released on 29 October 2009. The backup, taken an hour before installing Koala, is from 9.04 Jackalope 64bit.
I'm not that tech savvy and couldn't find the error in any of the logs otherwise I would have something more useful to report.
Have tried uninstalling and reinstalling Evolution with no effect. I can bypass the restore screen and Evolution will start up and allow me to set up a mail account but it still won't let me restore from a backup.
As it stands I'm going to have to revert to 9.04 (sigh) as I need the contact and email info for day to day operations.

same "here please select a valid backup file to restore". I can not use evolution.

Try to extract the files in home/[user]/.evolution He did give back my contacts, but nothing else.

**SOLVED** for me anyway.

Under Jaunty 9.04 I had created a folder of backup settings including the evolution-backup.tar.gz file.
After installaing Koala 9.10 I copied the backup FOLDER into my Home directory and tried to restore the evolution backup using the file within this folder. This DIDN'T work.
However moving the evolution-backup.tar.gz FILE directly into my Home directory allowed Evolution to restore all my emails, contacts and other stuff just fine.

Hope this helps.

Forgot to add credit to feriender for post #5 on this thread in the Ubuntu forum:
http://ubuntuforums.org/showthread.php?t=1295747&highlight=evolution+restore

This works for me thanks very much

Rob

On Sun, 2009-11-01 at 09:12 +0000, zig59 wrote:
> Forgot to add credit to feriender for post #5 on this thread in the Ubuntu forum:
> http://ubuntuforums.org/showthread.php?t=1295747&highlight=evolution+restore
>

Thnx workt perfect.

yes - i had the same problem and just moved the tar.gz to my home folder and it all worked great. Thanks for the work around Zig 59

The solution proposed works, it seems Evolution can't import backup file when the file is not in home user directory. Please solve this bug or simply put an advice in "help" section.

May you please tell us what's the full path from which you're importing?

@Pedro

In my case evolution would NOT restore from /home/<username>/Backups/evolution-backup.tar.gz

It would only restore when I moved the backup file directly into the home directory.

i.e. /home/<username>/evolution-backup.tar.gz

Cheers

Z

As per Pedro's request I've checked the upstream bug reports and found that this has been reported under Bug 604398 in https://bugzilla.gnome.org/process_bug.cgi
I've updated the Gnome bug report with links to this bug and the related question #88622
Cheers,
Jason

Hi

The restore file was on an SD card
path /media/FC30-3DA9/evolution2/evolution-backup.tar.gz

As with other users I have found that by moving the restore file to my
home directory it works fine. This is less convenient but fine once you
know how.

Great software. Thanks

Rob

On Thu, 2010-01-07 at 13:35 +0000, Pedro Villavicencio wrote:
> May you please tell us what's the full path from which you're importing?
>
> ** Summary changed:
>
> - restore file not accepted
> + restore file not accepted unless it's moved to home directory
>
> ** Changed in: evolution (Ubuntu)
> Status: New => Incomplete
>

Please see the comment from Matthew Barnes @ https://bugzilla.gnome.org/show_bug.cgi?id=604398#c10
This is already fixed in Evolution 2.29. Since Lucid Lynx is bundled with 2.28.2-1ubuntu2, the fix is not there.
2.28.3 should have it incorporated but, as Matthew says,

> Sometime soon -- I haven't decided exactly when yet -- we'll be releasing an
> unscheduled Evolution 2.28.3 which will include this fix among others. In the
> meantime distro maintainers can grab it for themselves.

Evolution 2.28.3 is now in Ubuntu 10.04. Closing this bug as fixed.