brasero burnproof greyed out even when drive supports it

Bug #345663 reported by Chris Cheney
4
Affects Status Importance Assigned to Milestone
Brasero
Invalid
Medium
brasero (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: brasero

For some reason Brasero greys out the option for burnproof, making in unselectable, even when the drive supports that feature. I have seen evidence that this is a long time bug on the forums but apparently no one has filed a bug report yet.

Chris

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/brasero
Package: brasero 2.26.0-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: brasero
Uname: Linux 2.6.28-11-generic x86_64

Revision history for this message
Chris Cheney (ccheney) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for your report, could you run brasero from the command line as: brasero --debug &> brasero-debug.txt perform the operation to reproduce the bug and attach the resulting file to the report?. Thanks in advance

Changed in brasero (Ubuntu):
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Chris Cheney (ccheney) wrote :
Revision history for this message
Chris Cheney (ccheney) wrote :

The device in question is Lite-On LH-20A1S. It works with 'burnproof' on the commercial Nero software.

http://www.liteonit.com/global/index.php?option=com_content&task=view&id=199&Itemid=67

Revision history for this message
Chris Cheney (ccheney) wrote :

Nero Linux appears to call the feature 'smart-burn' like the documentation for the Lite-On drive. It's essentially all the same feature from the end user perspective though.

Revision history for this message
Chris Cheney (ccheney) wrote :

The feature apparently goes by various names depending on the manufacturer:

JustLink, ExacLink, Seamless Link, BURN-Proof, Smart-Burn, Power Burn, Safe Burn.

Revision history for this message
Chris Cheney (ccheney) wrote :

This page briefly describes some of the types of burn protection. It sounds like this may be a per vendor extension, so it may be that only some of the extensions are implemented in Brasero.

http://www.burnworld.com/cdr/hardware/bu.htm

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks Chris, i'll send this upstream to grab their feedback.

Changed in brasero (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
Pedro Villavicencio (pedro) wrote :

I've sent this upstream at http://bugzilla.gnome.org/show_bug.cgi?id=577483 ; thanks for your comments.

Changed in brasero:
status: Unknown → New
Revision history for this message
PsYcHoK9 (psychok9) wrote :

Same problem on Jaunty 9.04/amd64 with my 2 DVD-RW (Liteon and Pioneer): I can't enable burnproof!
Please fix it, it's very important for a safe burn ;)

Revision history for this message
Pedro Villavicencio (pedro) wrote :

comment from upstream:

"Thanks for the report.

I'm afraid this is not a bug: MMC standards only define burnproof (or related
technologies) for CDs and DVDs-R. For the other types of media, the way they
are written (overwrite, more or less like a hard drive) means that they don't
need such a thing as burnproof or related technologies. This process is safe in
itself and won't (shouldn't??) fail.

That's why I chose to leave the checkbox greyed out when burning to these
media.
I knew this would confuse the users and probably scare them but I didn't know
how to do it otherwise (maybe remove it?).

I checked the log you sent me and the user was having a DVD+R inserted it
seems, that's why he didn't have burnproof.

On the other hand, if a user has a CD/DVD-Rw inserted and if burnproof isn't
available then, that will be a bug indeed. You can tell your users to try with
a CD or a DVD-R.

If you come up with another idea or if this happens with CDs and DVD-Rw, please
reopen the bug and let me know.
"

Changed in brasero:
status: New → Invalid
Changed in brasero (Ubuntu):
status: Triaged → Invalid
Changed in brasero:
importance: Unknown → Medium
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