Banshee freezes on mtp device connect (Sony NWZ-E 436F)

Bug #591150 reported by Alvaro Aleman
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Banshee
Expired
Medium
banshee (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Binary package hint: banshee

If my Sony NWE-E436F is connected and I start Banshee afterwards, it freezes. Same situation if Banshee is already started and I plug in the device.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: banshee 1.6.0-1
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue Jun 8 10:58:39 2010
InstallationMedia:

ProcEnviron:
 LANG=de_DE.utf8
 SHELL=/bin/bash
SourcePackage: banshee

Revision history for this message
Alvaro Aleman (alvaroaleman) wrote :
summary: - Banshee freezeson mtv device connect (Sony NWZ-E 436F)
+ Banshee freezes on mtp device connect (Sony NWZ-E 436F)
Revision history for this message
Chow Loong Jin (hyperair) wrote : Re: [Bug 591150] [NEW] Banshee freezeson mtv device connect (Sony NWZ-E 436F)

On Tue, 08 Jun 2010 09:03:24 -0000
Alvaro Aleman <email address hidden> wrote:

> Public bug reported:
>
> Binary package hint: banshee
>
> If my Sony NWE-E436F is connected and I start Banshee afterwards, it
> freezes. Same situation if Banshee is already started and I plug in
> the device.

Could you post the output of "LANG=C banshee --debug" and "lsusb
-tv" with the device plugged in for debugging purposes, please?

  status incomplete

--
Kind regards,
Chow Loong Jin

Changed in banshee (Ubuntu):
status: New → Incomplete
Revision history for this message
Alvaro Aleman (alvaroaleman) wrote :
Revision history for this message
Alvaro Aleman (alvaroaleman) wrote :

I had to kill Banshee because of the freeze, so please don't wonder about the end in the "LANG=C banshee --debug" file

Revision history for this message
Chow Loong Jin (hyperair) wrote : Re: [Bug 591150] Re: Banshee freezes on mtp device connect (Sony NWZ-E 436F)

On Fri, 11 Jun 2010 16:57:21 -0000
Alvaro Aleman <email address hidden> wrote:

> I had to kill Banshee because of the freeze, so please don't wonder
> about the end in the "LANG=C banshee --debug" file
>

Instead of killing banshee when it freezes, try "killall -SIGQUIT
banshee-1", which causes Banshee to dump out a stack trace when --debug
is used. That'll yield more information.

--
Kind regards,
Chow Loong Jin

Revision history for this message
Alvaro Aleman (alvaroaleman) wrote :
Changed in banshee (Ubuntu):
status: Incomplete → Triaged
Changed in banshee:
status: Unknown → New
Revision history for this message
Michael B (michi-binz) wrote :

I think I have the same problem but with a different sony walkman (Sony Walkman NWZ-S615F/NWZ-S616F/NWZ-S618F)
it only crashes if I plugin the player while banshee is running.
I could provide additional information if needed. (please advise)

Changed in banshee:
importance: Unknown → Medium
status: New → Incomplete
Revision history for this message
Chow Loong Jin (hyperair) wrote :

Could you check if this issue is present in Banshee 1.7.5? It is available in the Banshee Unstable PPA at https://launchpad.net/~banshee-team/+archive/banshee-unstable.

Changed in banshee (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Michael B (michi-binz) wrote :

With manshee 1.7.5 the freeze does not accur anymore but the device is also not working.
I attached the banshee-debug output.
after that, the player is visible to banshee, but nothing can be transferred.
also, the player says it is not connected anymore.

Revision history for this message
Alvaro Aleman (alvaroaleman) wrote :

Nearly the same over here

No freezes anymore, the device appears in Banshee, but does not work (file transfering, showing the content).

Changed in banshee:
status: Incomplete → Expired
Revision history for this message
Alvaro Aleman (alvaroaleman) wrote :

Why was this bug marked as incomplete and now as expired? The device still doesn't work with Banshee!

Revision history for this message
Chow Loong Jin (hyperair) wrote :

On Friday 29,October,2010 06:47 AM, Alvaro Aleman wrote:
> Why was this bug marked as incomplete and now as expired? The device
> still doesn't work with Banshee!
>

The bug status was updated over at
https://bugzilla.gnome.org/show_bug.cgi?id=621352, due to a lack of response.
This link was obtained from the gnome-bugs link on the Banshee row.

If you wish to amend/revert this status, please test with 1.8.0 and post your
findings over at the upstream GNOME bug tracker. Banshee 1.8.0 is available in
maverick-proposed, natty, and the Banshee PPA (ppa:banshee-team/ppa) for Karmic,
Lucid and Maverick.

--
Kind regards,
Chow Loong Jin

Changed in banshee:
status: Expired → New
Revision history for this message
Victor Vargas (kamus) wrote :

Upstream comments said:
> No package 'boo' found
> Nevertheless, the package "boo" (v. 0.9.2.3383+dfsg-1) is installed. Any
> advices how to fix this?

Install the debug package for it. However that's stuff for a forum and
unrelated to this report. :)

Changed in banshee (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Victor Vargas (kamus) wrote :

Alvaro any news about this issue? Could be possible if you can try to reproduce this issue using latest release of banshee from PPA?

Revision history for this message
Victor Vargas (kamus) wrote :

Since there is another guy who has reported this issue is still there and he has provided additional information I have marked this problem as triaged for now.

---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in banshee (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
David Nielsen (davidnielsen-deactivatedaccount) wrote :

Generally for MTP devices this might be of use:
http://mail.gnome.org/archives/banshee-list/2011-November/msg00036.html

Changed in banshee:
status: New → Incomplete
Changed in banshee:
status: Incomplete → Expired
Revision history for this message
Chow Loong Jin (hyperair) wrote :

Closing this bug report due to lack of information. If you are affected by this bug, please submit the information requested in the GNOME bugtracker (see the gnome-bugs link).

Changed in banshee (Ubuntu):
status: Triaged → Invalid
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