Problem installing and reinstalling themes

amw3465,

Thank you for you bug report. I am a little confused. Themes for Ampache are not available from gnome-look.org. Themes for Amapche are only available from https://svn.ampache.org. Ampache-themes can not be customised unless you edit the CSS, there is no control/border section in ampache-themes to customize. Could you please provide a url to the themes that you where trying to install. I believe that this bug should be placed against the gnome-desktop package instead of ampache-themes.

Best regards
Charlie

Hi Charlie
The site where I got the themes from is this one
http://www.gnome-look.org/index.php?xsortmode=high&logpage=0&xcontentmode=100&page=1
I had tried ultimate gnome icon set and the moomex theme and both wouldnt
install correctly on Ubuntu 9.04 alpha 6. However since I installed Ubuntu
9.04 beta they both install fine. I may have caused some confusion when
reporting the bug as I'm an ex windows user just moving over to Ubuntu and I
really do find it difficult to put the bugs in the right section as I
haven't a clue what packages ect these bugs are supposed to be reported
into, so please accept my apologies about that. There doesnt seem to be a
scroll down list where you can select an appropriate package. I will learn
in time.
Regards
Alan

2009/4/1 Charlie_Smotherman (porthose) <email address hidden>

> amw3465,
>
> Thank you for you bug report. I am a little confused. Themes for
> Ampache are not available from gnome-look.org. Themes for Amapche are
> only available from https://svn.ampache.org. Ampache-themes can not be
> customised unless you edit the CSS, there is no control/border section
> in ampache-themes to customize. Could you please provide a url to the
> themes that you where trying to install. I believe that this bug should
> be placed against the gnome-desktop package instead of ampache-themes.
>
> Best regards
> Charlie
>
> --
> Problem installing and reinstalling themes
> https://bugs.launchpad.net/bugs/347601
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ampache-themes” source package in Ubuntu: New
>
> Bug description:
> Tried to install themes from gnome-look.org and most that I chose gave a
> message that the theme was installed correctly but upon looking for the
> actual theme it wasn't present yet they had been partially installed as when
> I chose another theme and went to customise that theme under the control and
> border sections the other supposedly installed themes were present. Another
> problem is when trying to re-install the themes I get the message
> 'installation for theme (name of theme) failed. Cant move directory over
> directory.' I get the same error message when deleting a theme then trying
> to reinstall it. I'm using Ubuntu jaunty alpha 6 fully updated.
>

No worries we all make mistakes in the beginning. I would suggest read as much documentation as you can. Setting this bug to invalid

No you've misinterpreted what I have said, there was an issue with the
Jaunty Alpha 6 release as I couldn't get the themes to install however I now
can with the Beta release of Ubuntu 9.04. Its not the case of making
mistakes as I followed the exact same procedure each time.

2009/4/7 Charlie_Smotherman (porthose) <email address hidden>

> No worries we all make mistakes in the beginning. I would suggest read
> as much documentation as you can. Setting this bug to invalid
>
> ** Changed in: ampache-themes (Ubuntu)
> Status: New => Invalid
>
> --
> Problem installing and reinstalling themes
> https://bugs.launchpad.net/bugs/347601
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ampache-themes” source package in Ubuntu: Invalid
>
> Bug description:
> Tried to install themes from gnome-look.org and most that I chose gave a
> message that the theme was installed correctly but upon looking for the
> actual theme it wasn't present yet they had been partially installed as when
> I chose another theme and went to customise that theme under the control and
> border sections the other supposedly installed themes were present. Another
> problem is when trying to re-install the themes I get the message
> 'installation for theme (name of theme) failed. Cant move directory over
> directory.' I get the same error message when deleting a theme then trying
> to reinstall it. I'm using Ubuntu jaunty alpha 6 fully updated.
>
> Update: Problem fixed with jaunty beta
>

No, I am afraid you have misinterpreted what I have said. Ampache-themes has nothing to do with the gnome-desktop package. Ampache-Themes are not available at gnome-look.org for download and they have never been available for download at gnome-look.org. The only place that you can download ampache-themes is from the ubuntu/debian repos and http://ampache.org.

This bug should actually be placed against the gnome-desktop package https://edge.launchpad.net/ubuntu/+source/gnome-desktop as the themes that are available on gnome-look.org are for the gnome-desktop package and not ampache-themes. So please open a bug against the gnome-desktop package at https://edge.launchpad.net/ubuntu/+source/gnome-desktop and place the above information in the new bug as this information would be useful to the gnome-desktop team. The above information does not pertain to the ampache-themes package, and as such is an invalid bug.

For further information on "how to find the right package" to report bugs against, please have a look at the following links:

https://wiki.ubuntu.com/Bugs/FindRightPackage
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html
http://ubuntuforums.org/showthread.php?t=1011078

Once again I would suggest that you read as much documentation as you can, make use of IRC, mailing lists, and the Ubuntu Forums as there is a wealth of information available on these resources for the new user.

Best Regards
Charlie

I understand what you mean now about placing the bug report under the wrong
package section. Yes this was my fault and yes I did misinterpret what you
wrote yesterday. Apologies for that.

I have reported several bugs and find the whole process via the launchpad to
be incredibly complicated for some one new to Linux who just simply wants to
report a bug. In fact I have had some bugs that I wanted to report such as
my memory amount not showing correctly in the system monitor section yet
when I went to report it via Launchpad I couldn't! No matter what I wrote it
wouldn't send.

I really do feel that launchpad should be made much more easy and packages,
etc clearly laid out instead of using cryptic wording which unless you are a
Linux expert you wouldn't know what they are, without doing a lot of
research. Yes I could research and learn about packages etc but that takes
time. I need to report bugs now!

I personally find it incredibly frustrating for a Linux newbie to go through
this whole process especially considering that you also have to get used to
using Linux as well. I'm trying very hard to help the Linux community by
reporting bugs but sometimes I question myself is all this really worth it?
What would be a better system is one that would allow any error report which
could be made via the operating system so then the user just clicks a button
maybe fills out a few sentences to describe what happened then its sent, now
that would be so much easier.

Apologies if my comments are inappropriate in this section but the Linux
developers really do need to know the feelings of people like me who've just
come over to Linux and if things get too complicated people like me will
eventually become frustrated and just find an alternative operating system.

2009/4/8 Charlie_Smotherman (porthose) <email address hidden>

> No, I am afraid you have misinterpreted what I have said. Ampache-
> themes has nothing to do with the gnome-desktop package. Ampache-Themes
> are not available at gnome-look.org for download and they have never
> been available for download at gnome-look.org. The only place that you
> can download ampache-themes is from the ubuntu/debian repos and
> http://ampache.org.
>
> This bug should actually be placed against the gnome-desktop package
> https://edge.launchpad.net/ubuntu/+source/gnome-desktop as the themes
> that are available on gnome-look.org are for the gnome-desktop package
> and not ampache-themes. So please open a bug against the gnome-desktop
> package at https://edge.launchpad.net/ubuntu/+source/gnome-desktop and
> place the above information in the new bug as this information would be
> useful to the gnome-desktop team. The above information does not
> pertain to the ampache-themes package, and as such is an invalid bug.
>
> For further information on "how to find the right package" to report
> bugs against, please have a look at the following links:
>
> https://wiki.ubuntu.com/Bugs/FindRightPackage
> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html<http://www.chiark.greenend.org.uk/%7Esgtatham/bugs.html>
> http://ubuntuforums.org/showthread.php?t=1011078
>
> Once again I would suggest that you read as much do...