Acrobat Reader SIGSEGV when embedded in Firefox

Where did you get the acroread you have installed from and what is it's version?

I have tried with two different versions/sources:

1) 8.1.3-0medibuntu0.8.10.2 from medibuntu - with mozilla-acroread
2) acroread 9.1.0 from adobe's website, registering the plugin by hand with nspluginwrapper -i /opt/Adobe/Reader9/Browser/intellinux/nppdf.so; the trace was from the 9.1.0 version (never tried to trace the 8.10.2 version because the first obvious idea was to upgrade, but the behavior was the same).

I have added the medibuntu jaunty repo then installed acroread and mozilla-acroread which totaled all the packages below being installed.

acroread (8.1.3-0medibuntu0.8.10.2)
acroread-debian-files (0.0.29medibuntu2)
acroread-dictionary-en (8.1.3-0medibuntu0.8.10.2)
acroread-l10n-en (8.1.3-0medibuntu0.8.10.2)
libstdc++5 (1:3.3.6-17ubuntu1)
acroread-escript (8.1.3-0medibuntu0.8.10.2)
mozilla-acroread (8.1.3-0medibuntu0.8.10.2)

I can happily open pdf's inside firefox from the internet with no crashes at this time.

A note. It was always trying to install de dictionary and i18n. I just added the en ones and deselected the de ones and it was happy enough.

Please try one of the following scenarios:

a). Open two PDF files at the same time, in two tabs. Close one of the tabs. Is the other tab still functional? In my case the second tab will be empty (with no acroread instance inside it).
Example (just by random search on google for PDF files):
open http://www.un.org/Depts/Cartographic/map/profile/romania.pdf
open http://www.ecb.int/ecb/legal/pdf/l_02120090124ro00660068.pdf
close the http://www.ecb.int/ecb/legal/pdf/l_02120090124ro00660068.pdf tab
the http://www.un.org/Depts/Cartographic/map/profile/romania.pdf still looks ok (not sure why, usually it was crashing at this step)
open http://www.ancex.ro/old_ancex/ATT00156.pdf
result: both pdf tabs are freezed (empty, with no content inside)

b) Find a PDF that has links to other PDF files. Unfortunately I cannot give you an example site for this, because the only example I know is a private site with some equipment documentation. When I navigate through the links, after 1-2 links it crashes.

I was encountering this issue with 8.10 also, but never took time to study enough or file a bug. But on 8.10 it was happening a lot faster (always from the closing of the second tab, or clicking on the first link, never later).

If I close all the "dead" acroread tabs, and then open a PDF again, firefox starts acroread from the scratch and everything works again for a short while. For example, in case (b) - navigating from PDF to PDF, I click the link, the tab dies, I copy the URL, close the tab, open a new tab again and paste the url back, getting to the next page.

hi there,

since i encounter the exact same problem (case a - have not tried case b) i would really like to fix that, since older firefox versions did not produce this mess. has anybody found a way yet to prevent firefox from closing the pdf-viewer completely when closing one tab? this bug is really annoying!

thnx in advance for any help,
jkh.

system:
fedora 10
firefox 3.0.10
adobe reader 9.1.1

confirming for 8.1.3-0medibuntu0.8.10.2, will try 9.1.0-7jaunty2 from the canonical partner repo in a minute. host is running up-to-date Karmic.

same issue in 9.1.0-7jaunty2

me too .. still having the prob in karmic with 9.1.0-7jaunty2 ...

similar probleme
i'm on karmic up to date and use firefox 3.5.2

when i click on a pdf (on internet) it open on a new tab
but when i close the tab where the pdf is in
firefox close

The same problem still appears:

Ubuntu 9.10 Alpha4+updates (till today)
Kernel: 2.6.31-999-generic #200908291000 and 2.6.31-8.28
Firefox Version: 3.5.2+nobinonly-0ubuntu2
Acrobat Reader: adobereader-enu Version: 9.1.2
(installed package: AdbeRdr9.1.2-1_i386linux_enu.deb)

My acrobat in karmic crashes even when started from the command line, and I'm on 32 bit. Would that be a different bug?

Mikael Nilsson wrote:
> My acrobat in karmic crashes even when started from the command line,
> and I'm on 32 bit. Would that be a different bug?
>

Mikael, yes, that sounds like a different issue.

I just closed (by accident) a tab with an embedded PDF and Firefox did not crash. Is this fixed for everybody else, too?

Firefox doesn't crash. Acroread crashes (for example, if you would have had two tabs with PDF documents, closing the first one might have killed also the second one - it would have became a tab with no content).

It appears this has been fixed as I can open/close multiple acroread tabs with no issues. Is anyone else still experiencing this?

FWIW, I don't see this problem anymore. And I don't think that's due to the fact that I've since switched to using a recompiled version of Acrobat reader from debian-multimedia.org. So, yes, I guess this is fixed.

I'm unable to reproduce this on an updated Karmic.

closing as fixed since for several months nobody reported any problems here. Please feel free to reopen with more information if you still experience this issue.